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Customer Ratings & Reviews

Your price for this item is $369.99

Customer reviews

Rating 4.5 out of 5 stars with 482 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the HL-L3290CDW Wireless Color All-In-One Laser Printer for its easy setup, print quality, and affordable price. Many users appreciate its quiet operation and wireless connectivity. However, some users find its size and weight to be a bit of a drawback, and there are concerns about the scanner's single-page limitation and toner expenses.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 482 reviews
  • Rated 4 out of 5 stars

    High-Throughput

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble with the scanning; otherwise it is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a wonderful all in one. Best feature, double sided printing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brother printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well just have to clean often or get smudge lines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for money product with all-in-one capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good printer easy scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    liked it so much that the family bought a second printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Color Laser Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had this color printer long, but I love it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printerp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great printer that produces copies of excellent quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi use printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and great value for office and home use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer so far. Copier and scan er work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother is the best brand for printers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased another brands and didn’t last as this one.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the printer is very good. However, setting it up is not easy, also, the scanning and copying options are very simple. If you need it for more than one copy or scan it’s pretty much useless.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, we are sorry to hear that setting up the Brother HL-L3290CDW was not easy. We'll be happy to help you. Click the link below to assist you.
      https://help.brother-usa.com/app/answers/detail/a_id/157071

      If you continue to have issues, our Brother Customer Support Team is available to assist you direct:
      https://www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer so far. Easy to setup. Will update review later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy To Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use. I'm very happy with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    less than two year...won't turn on.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than two years old. Won't turn own - conveniently right when the warranty period ends.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you have no power with your Brother HLL3290CDW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      We would like to hear more details to be able to better assist you. Our Brother support team is available to assist you directly at www.brother-usa.com/brother-support. Brother

  • Rated 1 out of 5 stars

    Average quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is not good , will not recommend this model

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed of the print quality with pictures on photo paper. Also, scanning is one page at a time. If you have multi-page document, you'll be at the printer for a while.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We are sorry to hear that you are experiencing print quality issues with your Brother HLL3290DW printer. We recommend inkjet printers for photo printing, however, we believe we may have additional steps that can improve the print quality, If the issues persist, feel free to contact Brother Customer Service by using the link below:

      https://www.brother-usa.com/brother-support Brother

  • Rated 2 out of 5 stars

    Brother Disappointment customer service & product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the wrong MFC. Was under the impression that it had a document feed as our last machine. When opened the box at the office discovered it did not have the needed function. When went to exchange was notified that they were out of stock and not at any Best Buy locations. Did not know when they would be back in stock. As a regular Best Buy customer Very disappointed Stuck with this MFC with no docu- feed with an abundance of work to do.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Printer Quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer but does not print true color, I have tried adjusting the colors but cannot get true color printing

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand the print quality is poor on your Brother HLL3290CDW machine. We'd like an opportunity to guide you through adjusting the print settings. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    Poor Quality Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this printer for a little over a year and it is broken. We have an error message "No toner cartridge" and are unable to clear the message. We have replaced the toner and all ink cartridges. We have worked with online tech support multiple times. We are currently waiting for a Best Buy tech to come out to try and repair. This printer should last longer than a year and a half. These should not be disposable items.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We are sorry that you are experiencing a no toner error issue with your Brother HLL3290CDW and we understand your frustration. We'll be happy to help you. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support. Brother

  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average printing and a drum was already dirty straight out of the package.

    No, I would not recommend this to a friend
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