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Customer Ratings & Reviews

Brother - HL-L8360CDW Wireless Color Laser Printer - Gray-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 15 reviews

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would recommend to a friend

Expert rating

Rating 4.5 out of 5 stars with 3 reviews

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Customer ratings & reviews

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Page 1, showing1-15 of 15 Reviews
  • Rating: 2 out of 5 stars

    BEWARE! Not as advertsied: no USB 2.0 connection

    Posted
    astroemeria
    • My Best Buy® MemberMember

    I received this printer about 3 weeks ago. I read the Best Buy description carefully before deciding to purchase it. In the description, this model HL-L8360CDW currently offered at BB, states that the laser printer comes with 2 USB ports, a USB 2.0 and a flash drive slot. The machine which I received does NOT have a USB 2.0 slot in the back of the machine only the one for a flash card. The machine is clearly marked: HL-L8360CDW. I was so frustrated and annoyed with Best Buy. I spent at least an hour chatting with customer service. They apologized and stated that the item description came directly from Brother. It could return it. If only it was not too large, bulky and heavy ( around 60lbs with box, etc.) I pretty much and forced to keep it because my only alternative is an HP machine. I have had at least 6 HPs and have sworn to myself I would never purchase one of their printers again. I have used Brother Laser printers for years; they are a work horse. All of that being said, if you do not need a USB 2.0 connection, this is a great printer. Connection was effortless. Quality of the B/W prints are excellent. Color is as to be expected with a laser printer. Both Airprint and Brother Print & Scan work well.

    I would recommend this to a friend

    • Brand response

      Brother

      Thank you for your review of the Brother HL-L8360CDW printer. We appreciate your feedback.. The product does have a USB 2.0 connection. The front of the printer has a USB “A” interface rectangular in shape used for portable USB jump drives. The back of the device has a USB “B” interface, this is the other end of a USB type A/B cable that is square in shape. The manual gives more info of this and other ports on page 9. We do apologize for any confusion on this matter. If there's anything else we can help you with, please don't hesitate to contact us for support.

      https://help.brother-usa.com/app/ask/p

  • Rating: 5 out of 5 stars

    Easy, compact, solid and reliable!!

    Posted
    PhoneGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Other than trying to find the serial number on the unit for registration I had ZERO problems connecting and launching this printer. Fantastic output, duplexer works simply flawlessly, the unit is quiet, the cartridges that came with were not sparse and offered plenty of printing and the unit is half the size of the unit it replaced! Just delighted!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far, works great!

    Posted
    Bluestem
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased as supplement an inkjet printer, and to reduce ink cartridge expenditures. Easy to set up. Only complaint is that paper manual included does not go over laser cartridge replacement or any general maintenance (which I haven't needed, yet). I understand this info is online, but something as eventually important as these issues, it should be more accessible to the consumer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful Versable, Quality Printer

    Posted
    wenreder
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This Brother HL-L836CDW Wireless Color Laser Printer is made very well, easy to set up to run Wireless and Ethernet together, prints beautiful color output and fast. I love this printer. I give this a very high score and it earned it !!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    GREAT PRINTER/FAX/SCAN

    Posted
    katydid
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Printing is fast and easy; feeder works with no problems. Have not had to replace toner yet so cannot compare that to a previous model. Color copies are pretty close to original. FAX is quick and easy. Great machine!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy set up

    Posted
    Debbie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very fast delivery, brought at store one day and delivered the next day at our house, and didn’t pay for delivery. Prints fast. Very easy set up. Colors are bright and the printing is clear on the pages.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Real Great Printer

    Posted
    Cowboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this printer as a replacement laser printer for my wife's Dell. It wireless, real simple to set up. The prints are great. Real good for a small business.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent printer

    Posted
    Trillium
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It is an excellent color laser printer for the home. I am tired of inkjet printers and the ink being used up for keeping the printhead clean.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy setup. Prints supper fast. Great quality out.

    Posted
    sunnyinca
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I don't use this printer nearly as much as it it designed for. For my simple needs, this printer exceeds in all respects: fast, quiet, dependable.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It works!

    Posted
    Jamesic
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Low cost, effective, reliable, easy to set up. The cost per page is very low. Easy to connect to wi-fi.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Does superior color prints

    Posted
    RonS
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was really impressed with the brilliance of the vivid color in the printed material,

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Small Business Workhorse

    Posted
    Trixie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased for and using in my small business. Very easy to set up and use. High quality copies.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It prints fine so far.

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    No issues as of yet. Prints nicely and its’ setup was smooth.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good quality

    Posted
    Aman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Until now the printer is working perfect. Very good quality.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I like that

    Posted
    Hamiham
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    quality is good speed is good user friendly function

    I would recommend this to a friend