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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 37 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are enthusiastic about the easy setup and seamless wireless connectivity of the INKvestment MFC-J1215W printer. However, some customers have expressed concerns regarding the print quality, noting a decline in performance over time. Overall, the printer's user-friendliness is a highlight, but the print quality may be a point of consideration for potential buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-37 of 37 reviews
  • Rated 1 out of 5 stars

    Firmware Update Should Come W a Warning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you never update the firmware, this should work fine. If you do update it, do it when you are ready to replace the ink cartridges. They won't work after the update... Unless you get them from Epson directly, so they claim!? For heavens sake, don't order them from an "authorized Epson retailer" on Amazon!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer so far, easy to use and is affordable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the printer but disappointed with the two-sided printing. You have to reload the paper to print the second side.

    I would recommend this to a friend
  • Cons mentioned:
    Print quality

    Rated 1 out of 5 stars

    Complete waste of money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item did not have the required cables to connect to a computer and less than 24 hours in refuses to connect via the wps settings, wont print wirelessly and didnt come with the wires to print with a hard connection. Was the first item to pop up whenever "Tank Printer" was searched and is VERY MUCH not a tank printer, takes cartridges. The advertising is intentionally misleading so people can get scammed into having to pay for cartridges over and over again just like with any other normal printer.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1215W. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCJ1215W. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/MFCJ1215W Brother

  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and price-your pick-up in store set-up could be a bit more user friendly but I do like the printer and it is working nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price grate printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price And a good printer. Ink is lowest to repplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug and play

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic cheap printer, easy to set up and use and already with a year’s worth of ink. I buy these printers with one year ink instead of buying ink replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Brother printer. I would recommend this printer over other brands. I have had others and Brother is better! Very easy to use and set up.

    I would recommend this to a friend
  • Cons mentioned:
    Print quality

    Rated 1 out of 5 stars

    Won't recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple price gives simple quality...ink/machine does not produce good copies...no autofeed

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1215W. We appreciate your feedback. I’m sorry to hear that you are having copy issues with the Brother MFCJ1215W. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ1215W Brother

  • Rated 5 out of 5 stars

    College printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has printed great for college assignments and scan appropriately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best college printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended and best for student life especially. Value for money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Brother Printer MFC-J1215W

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product -- no wonder it has been discontinued.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you are experiencing issues with your Brother MFCJ1215W. We'd like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support Brother

  • Rated 4 out of 5 stars

    Sick of Spending for Ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Epson inkjet that's served me well. All color ink ran out at once. That replacement cost is $73.00. The black wasn't going to last too much longer adding another purchase price of $26.00. For $110.00 I can get this printer with the ink lasting a year for the average user. A printer plus a year's worth of ink for virtually the price of ink alone on the Epson printer.

    I would recommend this to a friend
  • Cons mentioned:
    Print quality

    Rated 1 out of 5 stars

    College students, don't buy this printer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless connection was such a nightmare.... I correctly followed the instructions and it still took me 3 days to finally connect to both my phone and MacBook. For a while it worked perfect and then all of a sudden I couldn't print from my phone or Mac without going through the brother app. This made it difficult because every time I had to print, I had to reconnect the printer all over again. It just made the task of printing a single page 10x harder! Then the quality started to diminish and the printer became slower, to the point where printing one page would take 5 minutes. Overall, it was a horrible experience and I was really trying to be patient with it but as a college student, I really needed the best quality and efficiency for school and this printer was not it. If you need to print something for your finals, don't expect this printer to work so you're better off printing at school!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Brother

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for the price easy to set up easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large Ink System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. This was purchased to replace my old (10+y.o.) printer. I like the fact that it has very large capacity ink tanks, so that I'm not constantly running out to buy more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother MFC-J1215W — good buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble-free printing & copying at a good price. Ink cost is reasonable. (Don't buy HP!)

    I would recommend this to a friend
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