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Customer reviews

Rating 4.3 out of 5 stars with 721 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 721 reviews
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is NOT a “supertank” printer as loosely implied in the products ad page. This printer uses cartridges as the older ink rip off models. Just slightly more ink in the sponge.. I found this printer, extremely hard to set up with many glitches that just made me so frustrated to the point. I immediately wanted to return this item for a more user-friendly experience using a smart phone.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ4335DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCJ4335DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/MFCJ4335DW Brother

  • Rated 5 out of 5 stars

    Good printer, excellent price for all it does

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, ink is good, it prints a clear, crisp picture. I wish it would come with the directions. I know I can download it, but I would rather have a manual already printed for me. It has an easy set up directions pamphlet, but when I switched to photo printing it printed on the wrong side of the paper. I put the paper in the opposite way and it still printed the photos on the wrong side of the paper. I had it on the wrong settings, but I didn't want to have to find the website to download the manual to figure out how to change the settings. If it came with the manual, I could have just looked it up real quick. But nothing comes with a manual anymore because companies don't want to spend the money on paper or publishing it. I am happy it shipped super quick and it is a good price for how much ink it comes with and for the amount of things you can print quickly and scan if you need a scan or fax but I don't fax that much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy so Far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Brother printer which replaced a Canon all-in-one due an infamous error message. I've had this printer for two months now and so far I'm pleased with this purchase. It was easy to setup and now I'm printing via the wireless function. I like how quick it starts to print as my previous printers were always slow to start printing. So far I've only used the print and copy features. I did try the scan feature but I think I did something and will need to look into that. I do wish the screen was bigger and it would be nice if section with the screen and buttons was at a slant instead of straight down. In spite of this I am very pleased with the printer so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy at Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of use, my old Brother MFC-465CN from 2008 finally broke after 14 years 11 months and a few days. I never even considered other brands, just went for a Brother with a similar set of capacities. I bought the J4335DW, set up was easy, and then I went to the Brother support site and downloaded the iPrint&Scan software which is like their old Control Center software. Their Brother Utilities module will also control the scanner functions from the laptop, but iPrint also works with your phone. The site identified the other updates also needed. It is noisier than the older Brother unit even on "quiet mode" but I was up and printing again within 3 or 4 hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good.printwr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer. We had some issues with the fax, but other than that a very good item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, after getting it setup.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must agree with several other reviews regarding the setup. It wasn't really difficult but was more time consuming than I expected. The performance and printing speed are terrific as well as the quality of print. I do miss a dedicated tray for photo paper that avoided having to remove the letter paper, reset the tray size, load photo paper and reverse it all to resume normal printing. The tray is adjustable to fit legal paper which is a plus but I would rather have the photo tray. I love the ink tank feature over ink cartridges but Brother does not list this model on their website to register for their ink replacement plan. Must be too new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty easy to set up, easy to use and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great reliable printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Brother ink jet printer has been a solid reliable upgrade over my old HP photosmart. The investment system seems like it will give me a lot of life. The double sided printing is convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little loud when printing. Easy to set up. The only thing is when I go to turn it off it keeps asking about fax which I didn't set up. I haven't tried the automatic feeder for copying and scanning yet. Easy to load the ink that came with it. I only have used it for about 2 weeks. Don't know if it will do what I want to print on other paper will find out later I guess. I had a lexmark for 15yrs it died so I had to get another printer and the cost of this one was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer with ink reservoirs is a real plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer produces quality prints without the need to use cartridges which are over priced and have a limited lifetime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brothers copy scan fax print Wi-Fi printer. A grea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up and connect to my phone, desktop and laptop over my Wi-Fi. This printer prints crisp b & w and nice color on plain paper. I use an Epson photo printer with 6 cartridges for photos. This printer is an excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best printers I’ve owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent home printer: compact, fast and loaded with features. Print quality is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer, easy to set up and to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great multi function printer for home use. Prints quickly, can be used with printer cable or wirelessly. Easy to set up and the on screen instructions are very intuitive. This printer replaced an HP printer which lasted only one year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convert

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time ever I don't have an HP printer for my home office, and so far no complaints. Set up was straightforward if a little time consuming, but print quality and operations are fine so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything a small business needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m shocked at all the features this printer has at this price, like the automatic document feeder for multiple page scanning or copying, and automatic two sided printing. Easy to set up and use. Easy to swap different sizes of paper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my printer. It was easy to set up and didn't have any issues connecting to my home network. I've had it several months now and it has worked well. The print is very clear and sharp. Having ink tanks is great! I've printed over 100 pages and haven't had to change out an ink cartridge. That was my complaint about every printer I've had in the past, having to replace expensive ink cartages every 100 pages or so . I highly recommend this printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a breeze. Nice to have a printer/copier/scanner/fax that is low maintenance. Great print quality so far, all the way to the edge of the paper. First thing I printer was a pic from my iPhone with no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Printer So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up and prints very fast. I have had it almost a month and have had not problems. Hopefully this will continue. Quality of print is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this printer for a month and I absolutely love it especially compared to the HP I had before it. Set up was painless for me and the printer speed is just fine for my needs. My HP are ink like crazy and ran maintenance all the time. Thai printer has yet to run maintenance(not sure if it will) and has hardly used up any ink in the month that I’ve had it. I don’t print a ton but I’ve been printing 6-8 pages a week so far. No complaints for me yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact and Easy Set Up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and much more compact than my previous printer. Looking forward to not buying ink for about a year!

    I would recommend this to a friend
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