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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 726 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the INKvestment MFC-J4335DW printer's print quality and ease of use. Many appreciate its overall performance, easy setup, and suitable size for home offices. However, some users have reported issues with paper jams and slow scanning speeds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 726 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very excellent printer easy to hook up Prince very good

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my brothers printer! Very nice quality printing. Very helpful to have a printer, scanner, copier and fax all in 1. Highly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to decide on a good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet finished setting this up. I started then had questions and looked up some utube videos. I found out about the Waste Ink Tank which was never mentioned in anything pushing this printer. When it gets full you have to buy a new one and pay $ for a code to enter after it is installed so you can actually print again. Also apparently indicator for the waste ink tank says it is fuller than it actually is. I just stopped for a bit and did more research on printers but they all seem to be annoying in one way or another. So I will probably finish the set up for this one and hope for a fairly good experience.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed. 

      Please be advised, The ink absorber box or flushing box are components that may require periodic replacement to ensure optimum performance from your Brother MFCJ4335DW. The replacement cycle depends on the number of purges and flushes required to clean the ink system. The more cleaning the machine requires, the faster these boxes will fill up. The use of non Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality, which can be improved by cleaning.

      Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future.  Please contact us directly at:

      https://www.brother-usa.com/support/MFCJ4335DW Brother

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Prints a lot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing homeschooling requires a lot of printing and this has held up quite well. Old printer was still good but ink just could not keep up. We were purchasing ink more often and it was cheaper to buy a new printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Inkvestment Tank MFC printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it often for 3 weeks. Prints look good. I use cheapest letter paper and have had no problems at all. Reasonably priced and functions as expected. I would recommend this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brothers printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer easy to install it works great also using it on my iPhone and android phone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brother MFC-J4335DW All in one printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is just what I needed to run my small business from my home. It prints quickly and great. It also has large ink cartridges which last long and print a lot of papers before running out.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    One year of Ink?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good print quality but very confusing marketing pitch about year of ink in the box. I still don’t know what this means.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. A low profile printer all in one, which is not heavy handed with the ink and works wirelessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent printer, east to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good printer and scanner. It has fax but I do not use it. My one problem is that this unit is from Canada and I’m unable to register it in the U.S.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Useful printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer prints 2 sides and uses less ink than others. Ink last longer than in other printer. It scan, copy, fax, and print properly. Ink cartridge is designed properly that ink would not leak.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for home or small office. Easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS PRINTER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is easily the worst printer I have ever owned. If you only print things once in a while, you will end up wasting paper and ink on test prints to fix the print heads and the alignment. Every single time I try to print something, it comes out with entire sections missing and what does print has jagged lines. I have never wanted to drop kick a piece of machinery more than every time I try to use this thing. The image below is a simple Amazon return label I tried to print.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCJ4335DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      We would like to hear more details to be able to better assist you. Our customer support team is available to assist you directly at www.brother-usa.com/brother-support Brother

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice printer at a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is excellent. Looking forward to extended ink supply. I am expecting the ink to last one full year, which will be amazing. the only thing missing is duplex scanning and copying.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer Man

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had any problems setting this up, pairing it to our devices, or any other problem, it is working great! The speed of this printer is much faster than our other printer. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    quality printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is worth every penny. excellent ink capacity. good speed of printing and quality. get it on sail even better.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fast and efficient!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does exactly what it’s intended to do and compact to fit comfortably on a desk or workspace with little room. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Very slow prints

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me like 1 hour to set the wifi to the printer . I have to say that the printer looks amazing and the test print looks superb and fast . But when i send a document to try the printer from my phone . With just 3 lines it took the printer the amazing amount of time like 2 minutes for a single page . Is really bad i will do some more test but , if I can only get 1 page every 2 minutes i will return it .

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you are experiencing an issue with your Brother MFCJ4335DW machine printing slow. We'll be happy to assist you. Below is a FAQ that may improve the print speed:

      https://help.brother-usa.com/app/answers/detail/a_id/52719

      If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Last a good amount. Works well for students going to college and needing their own device. Might want to buy extra cartridges though.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New Brother printer works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, and is also compact (lighter and takes up less desk space than my old model). I did have a bit of trouble setting it up, but not more than I'd expect from a new piece of equipment. I called Brother support, and they got me on the right track--it was just an issue of getting it installed in Windows. Plus, the price was excellent for the value.

    I would recommend this to a friend