Customer Ratings & Reviews
- Model:
- MFCJ4335DW
- |
- SKU:
- 6461536
Customer reviews
Rating 4.3 out of 5 stars with 726 reviews
(726 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the INKvestment MFC-J4335DW printer's print quality and ease of use. Many appreciate its overall performance, easy setup, and suitable size for home offices. However, some users have reported issues with paper jams and slow scanning speeds.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Satified so far but its to soon really say so. I had a hard time down loading the app and couple of times the computer said it cant communicet with the printer. Little bugs.
I would recommend this to a friendBrand response from Brother
Posted .We are sorry that you are experiencing connection issues with your Brother MFCJ4335DW machine and we understand your disappointment. If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Rated 1 out of 5 stars
Nothing but grief
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No matter the paper, this printer will eat it. The paper will get jammed in ways that one cannot even unjam the printer. You have to pull the thing apart and then it will either refuse to print or it will keep eating paper. It's almost comical to watch it. Slurp! Crunch crunch crunch! I walked into the office, plugged it in and my parter said "Ut oh. How many pages are you printing?". I replied with a meek three fingers and buried my head in my hands. And hour later, nothing usable has been printed. Just mangled inky pages strewn about the floor.
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing paper jam issues with your Brother MFCJ4335DW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Rated 1 out of 5 stars
Malfunctioned after 3 days..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Malfunctioned after three days. Troubleshooted everything to no avail. It instructed me to clean the rollers, which I did. Then with only a few sheets in the paper slot, it displayed an error indicating I needed to take out the paper and reload, which I did repeatedly. Things shouldn't have to be perfect to perform well. Never had this issue with printers before they became "smart".
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing issues with your Brother MFCJ4335DW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
- Cons mentioned:Paper jam
Rated 1 out of 5 stars
Have needed Geek Squad twice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hate this printer, paper is constantly jamming. Have needed Geek Squad twice
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing paper jam issues with your Brother MFCJ4335DW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Rated 1 out of 5 stars
Poor Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this printer didn't even last a year. I would not buy again
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCJ4335DW. We appreciate your feedback. I’m sorry to hear that your Brother MFCJ4335DW is not working. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/MFCJ4335DW
Rated 1 out of 5 stars
Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.terrible. First it would not print, then I got it printing but it crumbled the paper.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry that you are experiencing printing issues with your Brother MFCJ4335DW machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support








