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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 523 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are impressed with the INKvestment MFC-J985DW Wireless All-In-One Printer's excellent print quality and ease of use, finding it easy to set up and operate. The printer's compact size is also a plus for many users. However, some customers noted that the paper tray is small and the printer can be a bit loud during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 523 reviews
  • Rated 5 out of 5 stars

    Wireless printer works wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a wireless printer, but I just love the one I bought at Best Buy. I can even be laying in my bed in another room and print from my phone. I think that is terrific. I will always use a wireless printer from now on and the Brother MFC-J985DW wireless all in one is the one to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dad's old brother printer lasted him about 10 years. With the longevity of that printer i went with brother again and got him this one. hands down, brother makes the best printers. Ink yield was ridiculous at the time for his old one and this one again just adds to it. 100% recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer with consistent connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many all-in-one wireless printers, but this is one of the few that stay connected. We have Google WiFi with multiple access points, which can cause issues with internet-connected printers. This one is a champ; stays connected and ready for action whenever we need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer wifi ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a mfp with scanner /wifi and compact. The brother had all the features I needed and price was right. Only drawback is wifi but it because unit goes in some type of sleep mode. You just have to turn on and off. Otherwise happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Durable and reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing I appreciate about Brother printers is that they are durable. Being in the military, we have moved a fair amount, and I've never had to worry about our Brother printers breaking down on us. This is a reliable purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ink Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided on this model because of the advertized savings in ink costs. But the savings comes at the expense of dull color reproduction. My guess is the Brother uses less color per print than other brands. My 2600 series HP which is much less expensive produces brighter color images. The black text on the Brother printer, however, is sharp and clear. I like the touch control panel at the front of the printer and its automatic software update feature. The internet connection is fast and there have been no problems printing from a laptop in another room. If bright color images are not a priority for you, this could be the one to buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Brother MDC J985DW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Brother MFC-J985DW is a replacement for an older MFC-295CN that was fantastic! I Haven't had a chance to use it much but I love the connectivity options and features it comes with like the extra large ink cartridges, it even has NFC to easily connect a smart phone to it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to purchase another Brother Printer to replace one that stop printing. I purchased it from Staples and they do not cover the maintenance of the printer. This is why I went on line to see if Best Buy had the same printer. I am very pleased that Best Buy carry this Printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother - INKvestment MFC-J985DW Wireless All-In-One Printer Spend less for more pages with INKvestment cartridges - the innovative and cost-effective solution for any home office. Business-capable features include automatic two-sided printing, up to 20-sheet...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the old brother printer started to have issues (after five+ years), this is a nice upgrade. The wifi works great for printing and scanning to tablets and phones. I'm still on the original cartridges so I'm hoping the lower cost per printed page holds up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Works well for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Black copier a few years ago and wanted to upgrade to color. For school or small home office needs this is helpful. The product works well for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two different people help me and they were both great. All my questions were answered and they were very helpful. This fit the bill for a printer that has a low printing cost per page.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is the user and he likes it. One thing want to mention is if the printer had Bluetooth that we can get connected and print out for those who are at home. Haven't explored much yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great right out of the box..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup; connected to my WiFi with no problems. Great for home use, prints/scans right from my computer and cell phone...Thank you Brothers for a great printer/scanner/fax machine.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Way-too-complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I-had-to-call-geek-squad=to-learn-to-scan-and-they-took-over-my-computer.-The-next-day-I-had-to-call-them-again.-It-prints-really-fast-though

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very versatile. A bit flimsy and noisy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not bought a printer in 20 years so I was not prepared how lightweight printers are these days. This gadget does the trick well, but I do not think it will last 20 years!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy so far. Especially with the ink output. Haven't tried photos yet, but sure they will be as good as I experienced with the other modes. Only wish the paper tray was larger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a epson and this printer is a step up. Setting up the WiFi printing was fast and easy and having a paper tray that sits underneath the printer makes keeping it on a shelf really nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with it yet and I have had for over a month now. I haven't needed an ink cartridge and I use it very often. Overall, pretty good!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Good printer overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color quality isn’t as vivid but it’s a workhoarse and ink last forever. I live That it prints 2-sided

    I would recommend this to a friend