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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 175 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers find value in the INKvestment Tank MFC-J805DW's high-quality prints and ease of use. Many appreciate its compact size and the inclusion of fax functionality. However, some users experienced challenges with wireless connectivity and found the paper tray to be somewhat small. The lack of duplex scanning was also noted as a drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 175 reviews
  • Cons mentioned:
    Wireless connectivity

    Rated 5 out of 5 stars

    nice home office printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great printer, copier, scanner situation. Was able to find and download the drivers and connect to my computer no problem. I wish that it could connect to my home network better as it only seems to work over wi-fi (like I'm unable to print from ethernet that's on the same network, but w/e not a big deal).

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally had to buy a new printer after my old Samsung laser printer bit the dust. Looked at many options for my home/office needs and chose the Brother J805DW.Easy to set up and use! Immediately connected to my desktop, iPhone and iPad. Prints fast and with vibrant color. Cost per page is good with the Inkvestment system.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I had trouble to connect my computer to my MacBook but once I figure it out I’ve had great printing session with this printer I’ve used the the scanner with no problem. I haven’t used the fax yet since I don’t have home line but other than that its work very well and there’s a lot of ink which is great because all my family uses it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer very easy to set up. Print quality is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good value and printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good all-in-one printer. The interface is a little tedious to use but not complicated and the cost per print is phenomenally low so definitely worth it. Good quality printing and has served our needs for remote school and work well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Ink lasts forever.....

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quality printer with ink that last forever. Our previous two home printers went thru ink like water on a ducks back. This printer has great quality and I keep thinking we will be getting low on ink and find we have used very little. Should have bought this printer sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Double sided sweetness.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to set up and use. I still haven't had to get more ink. I print just a few pages a week, but it has held up great unlike my old HP printers. The double sided print and scan are sweet.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice printer for small office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like Brother and I have MFC7360N which gives me productivity , but where I have MFCJ805DW I needed a printer with color too and since I don't need to make too many copies I chose this one. I hope it will last me . So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Only downfall I seen was finding where the usb cable connected for part of the set up. Never had a printer where the connector was inside the printer (under the copy glass). But other than that, I LOVE IT!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fast reliable printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Canon MX922 printer with this Brother. my first Brother printer. I've noticed printing is very fast. I have printed some photos, so far so good, even for the photos there's not much difference between the Canon and this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy the geek squad warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work great for 1 year and 1 week. it started making blank lines. I thought it was the black ink so I bought a black cartridge. It did not fix it. Waste of 50 dollars. It was out of warranty but, I did have the extended warranty. I was told they don’t fix these they just replace them. Well they had no printers in stock due to shipping problems. I went online and ordered a different printer. I’m still waiting on it due to shipping problems. The sales and service staff were very polite and helpful. This is my favorite store. They have the best staff and service policy’s.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    LOVE This!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful All-in-1 printer, scanner, fax....Includes a 1 year supply of ink 2 thumbs up! Prints amazing pictures and just does so much for any multi-purpose office, home, business!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Pinting is smooth

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth, printing and set up. The color is amazing; but the best part is we have done a ton of printing and have not had to replace any cartridges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second Printer works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer that Best Buy sent was defective. The ink cartridges that come with the printer have a chip on them that the printer is supposed to detect during the initial setup. (Replacement cartridges do not have this chip.) The printer did not detect the black color cartridge. Best Buy had no more of this model in stock. I called Brother customer service and they sent another printer. This printer works fine. Setup and connecting (wirelessly) to a Windows desktop and to a Mac laptop went seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best All-in One Printer for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third Brother Printer I have owned. Like the others, does a great job for all functions. Best part of all is the ink lasts for a year. Saves a lot of trips to buy ink. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Brother Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding performance and at a very reasonable price!! This is why Best Buy and the other "office supply stores" are always out of the Brother printers!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer. No issues with it connecting like my old printer. It's a little slow, but the picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this printer at a very good price. It works perfectly. I usually print from my phone and mobile devices. Printing is done at a fast rate and quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good printer. It’s easy to use and so far does not seem to drain ink like my last printer. It is suppose to print 1500 pages with the ink cartridge in the box.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Works okay.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted it to work on a linux system. Not easy, but finally got it to work. Scanner works okay, makes copies okay, and prints okay. The print quality is good, but not as crisp as a laser printer. One feature I do like is that the printer will hopefully keep the print head clean even if it is not used regularly. I always hated ink jet printers because the heads would dry out and they needed to throw out full cartridges.

    I would recommend this to a friend
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