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Customer Ratings & Reviews

Brother - LC103BK XL High-Yield Ink Cartridge - Black - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 2195 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-3 of 3 Reviews mentioning:
messy
  • Rating: 4 out of 5 stars

    Great easy to install!

    Posted
    Lees
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    High quality and ease to install . No mess of fuss. Highly recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy and clean

    Posted
    Meme
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Easy to open, unwrap, and put in the printer without any kind of ink mess. Easy to dispose of the old one. Once in, works like a charm and keeps on printing beyond when it indicates low.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Don’t buy any brother products

    Posted
    Rob17
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    before my brother printer broke down, the ink from the cartridges spilled all over my printer leaving it covered in blank ink. Needless to say I spent hours trying to clean up the mess but in the end I threw the printer out when it finally broke down. Save yourself a headache and buy a different brand. As far as quality the ink itself is below decent quality it's really subpar. Photos don't come out all that good when printed mediocre at best.

    No, I would not recommend this to a friend

    • Brand response

      Brother

      It's so awful to hear you've experienced these difficulties with the printer; I can certainly imagine how frustrating this must have been. I'm so sorry that you've had a less than seamless experience through this and I assure you this is not at all what we strive for with our customers. It's very unfortunate you've had to spend what sounds like a tremendous amount of time and effort on reaching a resolution with this.

      Despite the ink spilling inside the printer, I do hope that in the future you'll allow us the opportunity to make things right and provide you with a more seamless experience, as it should have been from the get-go. If you ever need to reach out to us, please don't hesitate: https://www.brother-usa.com/brother-support