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Customer Ratings & Reviews

Brother - LC103BK XL High-Yield Ink Cartridge - Black - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 2200 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-15 of 15 Reviews
  • Rating: 2 out of 5 stars

    Don’t buy any brother products

    Posted
    Rob17
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    before my brother printer broke down, the ink from the cartridges spilled all over my printer leaving it covered in blank ink. Needless to say i spent hours trying to clean up the mess but in the end i threw the printer out when it finally broke down. Save yourself a headache and buy a different brand. As far as quality the ink itself is below decent quality it’s really subpar. Photos don’t come out all that good when printed mediocre at best.

    No, I would not recommend this to a friend

    • Brand response

      Brother

      It's so awful to hear you've experienced these difficulties with the printer; I can certainly imagine how frustrating this must have been. I'm so sorry that you've had a less than seamless experience through this and I assure you this is not at all what we strive for with our customers. It's very unfortunate you've had to spend what sounds like a tremendous amount of time and effort on reaching a resolution with this.

      Despite the ink spilling inside the printer, I do hope that in the future you'll allow us the opportunity to make things right and provide you with a more seamless experience, as it should have been from the get-go. If you ever need to reach out to us, please don't hesitate: https://www.brother-usa.com/brother-support

  • Rating: 2 out of 5 stars

    Printer itself has high ink usage

    Posted
    grammymidge
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    What can you say about ink? Get readable documents I guess which I do. Biggest problem is the automatic cleaning that is programmed into the printer is set to run even though I do not print anything and that cleaning wastes so much ink I have to replace cartridges more often then I have had to do for any other printers I have owned. No way have I ever been able to print the number of pages that the ink cartridge is advertised to print. Disappointed I ever bought the printer.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Limited Use

    Posted
    NorthofForty
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Printer had been damaged but working - Need to replace ink. Printer was not able to reset do to damage. Purchased new brother printer believing that this new printer would be able to use the ink. Could not get to work. In both cases it had to react to a build in computer chip. Was unable to prove one way or another that the chip had been damaged.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Printer ink

    Posted
    Charlie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Ink doesn't seem to last long and colors dry up without use which makes you have to buy more in order to use black ink. But I think they're all alike. Just annoying to have to buy ink you don't use. I recommend only because there's no alternative.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Doesn't print 600 pages.

    Posted
    pbhoops
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Ink cartridge supposed to last 600 pages but only last a little more than half that number. Could be because I was printing flyers with some graphics but overall I thought it would last longer.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Overpriced

    Posted
    AFM153
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Use to be able to find these every where now you have to seek them out. Cheaper to buy a new printer, when on sale, then ink to fill them. Hate the waste though.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    RE: Never again

    Posted
    Paul6816
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Never again purchase a Brother. I print five times a year yet have to purchase 8 cartridges a year since it "tests" itself every week using ink.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    worthless

    Posted
    Papousidibe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought the high yield ink but my printer showed that cartridge was more than quarter empty. I will buy the regular from now on

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Could be better.

    Posted
    Ernest
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have been using this ink for a while but I never get anywhere near 600 pages worth of printing.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    High yield cartridge overpriced

    Posted
    Arrow
    • Verified PurchaserVerified Purchase

    Like all print cartridges way to expensive but yield is good and print quality excellent in my printer

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Short print life

    Posted
    Billschicken3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We purchase the extra large black cartridge and it still doesn’t last very long.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Required ink for my printer.

    Posted
    skeys
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Works fine, very expensive, though, which is reason for only two stars

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Good price

    Posted
    Hagersgirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This would be better if was included in the multipack purchase.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Works But Costly

    Posted
    Dwsaintz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Product works as advertised, but seems a little too expensive.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Poor yield

    Posted
    Aussie65
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Doesn't even come close to its yield, the lc101 has better

    No, I would not recommend this to a friend