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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 111 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the LC404 3PK INKvestment Tank Ink Cartridges' excellent print quality and ease of installation. Users appreciate that the product works well with their printers and consider it a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-111 of 111 reviews
  • Rated 1 out of 5 stars

    The worst ink ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's of very poor quality, and I've never even used it! I went back to Best Buy to see if they could identify the issue, but they mentioned they aren't particularly knowledgeable about printers."

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      I understand you are having print quality issues with the Brother LC4043PK​​​​​​​ Inks. I apologize for any inconvenience this issue may have caused you. We’d like to help. Please contact Brother Customer Service using the link below:

      https://www.brother-usa.com/support Brother

  • Rated 2 out of 5 stars

    Too much money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price too much. I saw it at another store 1/2 the price

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We regret that you found the cost of our consumables to be expensive. Brother International Corporation offers genuine Brother Products at full manufacturer’s suggested retail price. It is our intention to provide service and a full line of consumables to our customers so that if you cannot find a particular consumable at your local retailer or dealer, you can conveniently purchase them through us. Our dealers and distributors could run, independently, special promotions that sometimes would allow customers to purchase machines and/or accessories at a lower price. We are not in competition with our dealers or distributors.

      You are a valued customer to us. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    Poor printing results

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new cartridges and not working. I dont knownif they are old. Contacted Brother and they were no help. Printer worked fine before.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 2 out of 5 stars

    Ink

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is fine. But cartridges barely last. Not suitable for heavy printing.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Brother

  • Rated 1 out of 5 stars

    Disappointed with product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tanks appear that they hold sufficient ink, however, that is not the case. Additionally, the printer will go through this ink extremely fast.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand your Brother LC4043PK cartridges did not last long. We'd like to help. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more ink and will shorten the life of the ink cartridge. If you have any questions about your Brother Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink did not work and the store didn’t allow me for return due to it being opened.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear the Brother LC4043PK you purchase came damage. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      Please note the Brother LC4043PK Inks are a consumable item that requires periodic replacement. The Brother LC4043PK Inks warranty covers manufacturing defects for a period of 90 days from the date of purchase or the rated life of the consumable, whichever occurs first.

      Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support Brother

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product. works just like it supposed to. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Brother LC404 Ink Cartridges

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the only places in town that actually had the ink in stock.. Great Price.!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 4 out of 5 stars

    Ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink will not last for the number of prints listed, but the colors are clean and crisp. Good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Great service, As soon as ordered the cartridge were waiting for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    REGULAR AMOUNT OF INK IN SMALL 3PK CARTRIDGES. RIG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REGULAR AMOUNT OF INK IN SMALL 3PK CARTRIDGES. RIGHT!

    I would recommend this to a friend
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