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Customer Ratings & Reviews

Brother - MFC-9130CW Color Wireless Laser Printer - Gray-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 926 reviews

94%
would recommend to a friend

Customer ratings & reviews

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Page 2, showing21-40 of 926 Reviews
  • Rating: 5 out of 5 stars

    Excellent printer for home/small business

    Posted
    SinnCity
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Had to get new printer after I just couldn't take it any more dealing with all the HP error messages/software issues/updates(HP photosmart7280). Vowed never to get another HP. Researched this one and has been terrific so far. Easy to use and install software, quality document/small business forms printing, i still use a separate photo printer for photos/images or things that need color crispness(Canon i9900). But this printer has been great. It has starter ink cartridges and have replaced the black already, brother ink was around $70-80, but I used a non-Brother cartridge from Amazon for about $25. I was worried using a non brand due to all the HP issues they have with nonbrand ink, but it has worked just fine. Absolutely would recommend this printer.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Very good printer ... But

    Posted
    Mitch
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I can't complain about the print quality this machine is great. My only complaint is the cost of the drums. For those of you who don't know after a certain number of toner changes you have to change the drum for each color at $110.00 each one maybe a little more. I wish Brother would do what HP does and make the drum part of the toner then as you change your toner your drum is also done nice and easy. But i do still highly recommend this product if your debating . though it has its drawbacks. I needed this machine quick and could not wait to order the HP still happy with the brother

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Printer

    Posted
    Cindy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So far this printer has met or exceeded my expectations. When printing graphics, the pictures are clear and the color good. The scanning capability is a major plus. It prints reasonably fast, too. Another plus is that this is an AirPrint machine, so you can print directly from your Apple device, and it also works wirelessly, so you can print from a computer or phone or tablet that is in another room. The price was quite good for a multi-function color laser printer. To date, the only con I have encountered is the "receiving data" message popping up on the LCD panel (which happened to me with a different color laser Brother printer, too). It does not prevent printing, however. Overall, I would purchase this again.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great color laser printer and scanner

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this printer to replace an HP ink jet printer. The ink jets use so much ink, and it seemed my ink cartridges would go bad if I did not use them quickly enough. So far, I have printed both color and black and white. I think the quality is great. The toner cartridges that came with the printer did not last long (which I think is poor form on the part of the entire industry - it makes them look like conartists). However, the replacement cartridges have lasted longer. I have printed about 3000 pages so far. I have used the scanner a couple of times on a PC and once on my wife's Ipad. It worked great. The copy feature is also really good. It produces the same high quality printouts as the printer. I have not used the fax features.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Get a Service Contract -- You will NEED IT!

    Posted
    BobCan

    I bought one of these MFC 9... series printers because I need a heavy duty laser printer that I could depend on for my small business. Everything about Brother can best be described by the phrase "Oh Brother!"!!!! First of all you get this 200 pound monster printer that can handle less than 100 pages in the feed drawer... What is that? Then it started jamming within a month of purchase and finally got to the point where it would not feed at all. I have a 200 pound boat anchor waiting for the next electronic junk pickup! I called Brother and got a royal run around. Customer Service? You get some third party country who knows where... They can barely speak English let alone help you! Save you money, buy a well know reputable brand like HP or Cannon! Stay with a company that cares about quality over moving product out the door of the store.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer that just works!

    Posted
    Nighttrain
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Easy to install. I have printed and scanned to/from it with no issues over wifi. Seems fairly quick to print a page or scan a page. Nice large 250 page paper tray. I like how it stores output in a nice bin near the top. The auto document feeder is a nice touch. It does power down to conserve energy when it has been off for a while so it does take about 20 seconds to power on from energy saver mode. I'm just glad it powers up and prints or scans just fine. I had a printer that when it went into power save mode I had to literally turn the printer off and then back on again. I haven't had a single issue with this printer and I've had it for about a month now. I would highly recommend this printer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Resonable price prfect performance

    Posted
    Fogy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Sick and tired of paying $50 and up for ink to print a few things and a month later having to go buy more ink because the stuff in the printer dried out. It's crazy a person can buy a printer with ink often times cheaper then buying ink for the printer. Then you have to clean the heads and by the time your done you are low on ink again. Toner prices on line are 3 to 4 times cheaper then in store so plan ahead,,, easy to install it's wifi so no running wires, prints fast and in great color almost photo quality on regular paper. Also takes legal size paper for documents and the scanner is easy to use or you can just use it as a copier. Time will tell on how it lasts but so far so good and don't foresee any issues with it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Just OK

    Posted
    customer1230

    Overall this is a decent printer. The salesman at the Eden Prairie store assured me that this is a laser printer. Now I know that it is not a laser printer, but in fact a LED printer. I tested the printer when I got home and I am pleased with the text quality; it looks comparable to laser. Then I tested the picture quality and found it to be quite poor. The photos look like they were printed on a 15 year old machine. If you need good photo quality, DO NOT BUY. The set up was smooth and I love the features. LED printers, as I found out, have some reliability advantages over laser as well. I recommend this printer if you do not need picture printing.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent print quality. OK Wireless connectivity

    Posted
    suburken
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very happy with print quality, speed and consistency. Wireless printing is not as reliable as wired network or USB connectivity, but that is true of all wireless printers, not just this one specifically. I thought this had an Ethernet connection, but that was my oversight, and no fault of Brother or Best Buy. Almost all of our devices print to it wirelessly: a variety of laptops, PCs, tablets (including Kindles), iPhones, iPods, iPads and Android phones. Replacing all toner cartridges is expensive, but no more so than any other quality color laser printer. I have always been a fan of Brother printers, and the performance of this model lives up to my expectations and I continue to be a loyal customer. Highly recommended.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy set up. Print mostly from iPhone/iPad

    Posted
    Ksoh08
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Set this up on my own, however with an outdated laptop it took longer than expected to instal new drivers. Should've been about 30mins. Very easy to print off iPad/iPhone. Haven't tried the scanned mode yet. However everything else seems straight forward . This printer is a BEAST. It's big, shall upload photos asap. Printing off iDevices needs a print preview mode though. Sometimes fonts are huge, but that's probably the site or link's fault.!Sometimes photos attached aren't printed with it. Maybe there's a way but been busy to look it up. All in all, I like it very much. Doesn't have duplex, I should've read more reviews only. It's always good to know you have it in case you need it. But really,many of us will probably need it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Brother-Mfc-9130Cw

    Posted
    sabo
    • My Best Buy® Elite MemberElite Member

    What a great Laser Printer haven't had a problem yet. cons. no automatic Duplex. other then that works everytime. I love how fast it prints 1st page out 9sec after it warms up. love the google cloud don't have to print on network. fast scanner/ get rid of the ink jet printer.... I have 100 pages printed color and black and still on the starter toner. don't like that there's parts that have to be replaced every 50,000 pages and 14000 pages. drums, belt, waste toner, fuser,and paper kit. but ill get over it. I been threw 3 of the same laser printers. had problem with 2 out of 3. thank you best buy. make sure you buy the plan from best buy. I usely never leave feedback but this time I think I have a great item.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Decent printing but worthless wireless connection

    Posted
    airdoc

    I have had this printer for about 3 months and use all aspects of it, print, scan, copy. The functioning of these are OK, and it works pretty fast. The real problem with it is connectivity, since multiple computers connect to it, and it will not print wireless even when it says its connected to the network without unplugging and replugging it back in and cycling back on. Some may think thats OK, but its a huge hassle. I have spent an hour on the phone five different times with Brother tech, and they all think that they have fixed it, but everytime it goes back to sleep, it will not connect to print, its been extremely frustrating, I am now ready to ask them to buy it back.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Helpful Printer/Scanner not so much

    Posted
    jpsta2014
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The printer works great. Mainly wireless hook up so no cables going everywhere. Connection does go bad here and there. Would need to re-start computer and printer to re-gain connection. Scanner takes a minute to find computer. Most times I have to try scanning one item multiple times before it connects and sends file. Scanner feeder also lags, it does two pages and then slowly does the rest. I primarily open to scan than do multiple pages since the lag. Its being used in a small office environment and we need scans to be quick. As to the fax, haven't used it yet. Printer is excellent, doesn't go through toner quickly. If your looking more for a quick scanner for multiple pages, keep on looking.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    SO FAR, SO GOOD

    Posted
    DMC714
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Read reviews and have had other Brother lasers & feel Brothers are much more reliable than Hp's but I had never had a brother MFC nor a color laser so I took a chance & bought the 9130. The first one went back the first week because it wouldn't hold its connection with my home wifi. Best Buy gave me zero problems in exchanging for a second unit - have had second one for about a month now and have had zero problems with it - as long as it keeps working properly I am definitely happy with the 9130 - does all I need/want - only gave it 4 stars instead of 5 because of having to get a second unit but if the first one had worked properly I would have given this laser a 5 for sure :)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great machine for print happy homes

    Posted
    Redragn5
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought this printer to replace an overused HP Photosmart and to cut down on ink bills. Device was easy to set up and configure (including registering with Google Cloud Print) for our network and all our computers/tablets/phones/etc. Printing/scanning is fast and the toner cartridges last quite a while. Only con is that the color quality isn't good enough to handle photo printing (was never advertised/expected to be, so no surprise here). Definitely recommend for any household that handles a lot of documents (students, work from home, active volunteer, etc).

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    The jury is still out.

    Posted
    brclyn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The printer worked well with my wired desktop via USB. I am still working through the kinks in making it work with the wireless computers in the house, but did successfully print from a wireless connected laptop. I am still working on the second wired desktop in the house as the printer wants a USB connection which I cannot provide. I just need it to be a networked printer and show on the computers as available in stead of "offline" I do have IT training and was unhappy I had to utilize that training to set this printer up. i.e. The average user may need to contact Brother to get this to work the way they wish on their unique system.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Printer

    Posted
    NeverOld
    • Verified PurchaserVerified Purchase

    Been waiting for my old non-wireless color ink jet to "die" so I could buy a wireless color laser. Started buying Brother printers at work and they were great so when this all-in-one Brother MFC-9130CW color printer went on sale I bought it. I have been very happy with it as far as performance and ease of use. Only issue was setting up the scanning to each laptop attached. The issue was I would "lose" one and get the other one. This went back and forth before I realized that each laptop (or PC) has to be on at the time. Once the connection was made it has worked just fine. A great buy - a great printer. Would not hesitate to recommend to anyone looking for an all-in-one laser.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So happy with my decision

    Posted
    HappyBuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have wanted a laser printer for a few years and spent a lot of time looking at different types and brands. Well my inkjet printer stopped working and I needed a printer for a big project.... 1000+ printouts. It prints so fast, great quality and also copies and scans great. The only thing - and I have not checked into it much, but I tried to print a picture on photo paper and it did not work. I don't knows if its the paper or what cause I haven't looked into it much but the one time I tried the picture did not turn out. Overall I'm very happy!!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great color laser printer

    Posted
    Surfer90210
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It ran straight out of the box with very minimal set up. I don't need to install any printer driver. Windows 10 automatically identified this printer with no problem. Wireless set up is a breeze. Same, I just need to input my modem's password and it work like a charm. The only thing that I have not played with is the color calibration. My wife is using it for her PrintMaster calendar creator and the colors are off but other than that it works and that what matters. Also, the reason we got a color laser printer is because of the ink. They always seems to dry out and not last very long. I expect these toners to last us a long time. We are not heavy printer and this works for us.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy, convenient, clean, user friendly & fast.

    Posted
    RCWinvestments
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easy to install. I reccomend have two people remove and place in the location you plan on using it. Though It may be possible for one person. This Brother print prints relatively fast. A tiny bit faster straight from PC then from my phone or tablet (IPhone). I have a standard speed WIFI so nothing special there. Easy to change toner cartridges. Current toner lever right on front and it will also let you know when it's time to order. Settings are easily understood. Duplex printing I myself have not been able to figure out but it's my understanding this print does have this feature. Clear printing.

    I would recommend this to a friend