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Customer Ratings & Reviews

Brother - MFC-9130CW Color Wireless Laser Printer - Gray-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 927 reviews

94%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-13 of 13 Reviews
  • Rating: 2 out of 5 stars

    OK, but stupid design

    Posted
    dustbunny
    • My Best Buy® Member

    This printer is hardly "blazing fast" as stated in the description, although it is adequate. Don't plan on putting it up against a wall if it is not on a rolling cart of some sort. To utilize the manual feeder, as in for feeding letter head or printing envelopes, you must be able to access the back panel. For envelopes, you must open the drop down panel, and push 2 levers (nearly impossible to find as you are leaning over the top of the printer and looking down) downward(very hard so you feel like you might be breaking something) . Then return to your computer, press the print button and rush back to the machine where, at the front of the printer, you carefully feed the envelope at just the right pressure so it catches and pulls into the machine. Then if you are lucky and don't get a jam (happens about 75% of the time), be sure to be leaning back over the machine to catch the envelope as it comes slowly out the back before it drops to the floor. Oh, BTW, if you have not carefully pulled the fax line away from the drop down door opening before the envelope or paper comes out the back, then it will be wrinkled as it bumps up against the fax line inconveniently plugged in above the door panel. If the machine jams, again, about 75% of the time, it can take up to 5 or 6 re-tries to get the machine to accept the envelope. Sometimes it doesn't accept the settings you have chosen on the printer (size 10 standard mailing envelope) and simply shoots out a full sheet of paper out the back set up as a 9X11 envelope (yes, I checked my print set up). Oh lets not forget paper jams, which happen frequently, and most often when you are trying to print envelopes....yes, envelopes. To clear a paper jam, one must take all printer cartidges out, take out another item I presume is a fuser or something to access the bottom of the printer where the paper is jammed. Very tightly I must add. I could go on and on..... Don't buy this machine.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Slow, prone to paper jams

    Posted
    mozartlover
    • My Best Buy® Member

    How people could rate this printer so highly is bizarre to me. I have been using it for not even a year (May would make it a year) as a secondary printer at the office. The printing is S-L-O-W -- both in receiving the data and in actual output and the color printing is sub-par and not at all vibrant compared to the main office printer (a freestanding Sharp) which, I grant, may be an unfair comparison. The envelope feeding is excruciating -- I can only feed one envelope at a time and, if you don't feed it in just so at the right moment, the printer grabs it wrongly and pulls in a paper from the tray at the same time, thus jamming the printer. I gave the rating an extra star only because it does a decent print job on the textured 100% Cotton stationery (letterhead and envelopes) that our office uses...but ONLY if you feed it gently, 'just so' in angle and timing and wait for the ponderous grip by the printer.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Copy- OK, print - OK, Scan - Not user friendly

    Posted
    EWCPA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This all in one is fine copying and printing, but the scan feature has issues. I had it working when working wireless, but that did not last long. I scan a lot and had to resort to a wired connection and even then I could not get the Brother software for scanning to function, so I now use another program to scan. I switched from an HP because of scanning issues and now I am back in the same boat.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Poor quality life

    Posted
    MajorG

    Great printer.Ink jet cartridges last a couple months& expensive.If one color is low you will need to replace all.I purchased it about a year ago and the scanner/fax does not work no more! Not covered under warranty, so can not replace or return. Will not buy a brothers printer again!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    constant error message

    Posted
    Louise
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Cannot print anything without have to trouble shoot. It tells me every time that the paper tray is empty and it will actually be full. It has to be opened and shut several times between printing papers.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Lots of problems

    Posted
    Frymama
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The first time I use it to print on new days I have to turn off and on to get it to work, or if it sits for too long I have too. Now it's not working period after only 4 weeks. Need to take on to get fixed.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    laser printer

    Posted
    bmwking69
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    not impressed at all. Very user unfriendly we called brother help line and it does not save default settings its slow to print out and not very compatible with our macs

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not what I expected

    Posted
    oldsalt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    To heavy, does not perform true double side printing; one has to manually flip pages and re-enter in paper tray.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not worth the price

    Posted
    Mimi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I didn't like it one bit. Had to return it . Soooo slooooow and the quality was ok.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Wouldn't buy again

    Posted
    RHJ4505
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We keep having trouble keeping the printer connected to the network.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Very slow

    Posted
    JustMe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The quality is decent, but thw processing time is very slow.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not happy

    Posted
    Luisroa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I thought it was going to be something that I would keep

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    good size

    Posted
    dama
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Its slower that what I thought, Its a good size and easy to use.

    I would recommend this to a friend