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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1678 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are positive about the MFC-J1010DW Wireless Color All-in-One Inkjet Printer's print quality and ease of use. Many find its overall performance satisfactory and appreciate its compact size. Additionally, customers praise its connectivity and easy setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,678 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer. It prints fast and prints well. I recommend this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer , great price highly recommended! All in one printer, highly satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy ĺ

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My employer uses multiple Brother machines in all offices so i thought id get one at home. Easy set-up and easy use. The prints are nice and it works fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BPrinter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best printers I have ever bought. It is so much better than the HP printers I bought in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an old HP. It is faster and quieter. I also like the Refresh Program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    decent printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this printer,brother is one the few companies that let you buy ink from third party source.Also the ink cost from brother is o.k. My last brother gave me seven years of good service and I expect this one will do the same.The functions are well marked and unit is easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and takes up minimal space. I love this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer, but...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this printer for several months now and it prints great. It is fast. It connects through Wi-Fi, and it has decent color. I mainly use it to print labels when shipping things. My only complaint is that the ink cartridges are always sold out and cost way more money than other printer cartridges. I am having so much trouble finding ink cartridges, that I think I will have to order a different printer so I can print things now, while I wait for the ink cartridges to come back in stock (if ever).

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    ❤️ Love it ❤️

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer as an urgent purchase because my old HP printer stopped working. I switched from HP to Brother because HP had bad reviews. I was able to make great copies within 5 minutes of turning it on. I later went through the full wifi set-up which was easy; it took about 1hr since I wanted to run the calibration. The documents I scanned were clear. I love that I can print from my phone and the ink cartridges are not a one tricolor cartridge like HPs which was costly. Only negative is that it does not include the printer cable. I highly recommend this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good price, easy installation, great features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to replace an old Epson inkjet printer that gave me nothing but problems. This one works great from Windows, iPhone & Android with zero issues.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Just fine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For photos on plain paper it worked very well. B&W was fast. Color slower. Overall, just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    love it!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so easy to use and convenient you can print from a laptop or phone wireless as long as you connect to the same Wi-Fi. also you can use the cord connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great would recommended to everyone. Very cheap price for product I have use one for years and now have one for my rv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and quick to get started. It does everything I need it to do and is not complicated and nothing to download.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    A. good buy from Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Only drawback is the small digital screen. Prints quickly. Prints well.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Love Brother Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love all the features and it was very easy to connect to wireless. Instructions were very cut and dried! Would recommend this printer to anyone looking for a decent home computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Brother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool printer….!,Nice works very well in my office…

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with block of instructions given. Don’t use a lot of ink!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Brother MFC-J1010DW eats ink even while idle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer 10 months ago. I started getting error messages saying my yellow ink was low when I almost exclusively print B&W. I have used nearly no yellow ink. Customer service told me the printer uses ink during maintenance, even when it is idle. The error message pops up every few seconds and obstructs my view of the screen. Customer service told me there was no way to stop the pop-up error message without replacing the low ink cartridge. Also, there is no way to test that the ink level reader. No way to tell if replacing the ink cartridge would truly correct the problem. But, I was told I could still print B&W. When I followed the chat agent's directions, it would not print in B&W. I want to send a written complaint to someone who would read it; the chat agent told me the only way to write a complaint was to write on the survey that popped up after out chat. Before the chat ended, and while I was still writing, the chat agent ended the chat. The fact that the printer does not print unless all ink cartridges are inserted and have useable ink, it uses ink even when idle, it does not even print in B&W when a color ink cartridge is low, the information I was given was wrong, the problems explained above were not in the product information, there is no way to register a complaint other than the online survey after the chat and the chat agent ended the chat before I was finished prompted me to write this review and give the printer 2 stars. The only redeeming qualities are that if you have all of the cartridge holders holding Brother ink cartridges and the ink cartridges are read as having adequate ink, you can print. If all of those conditions are not met, it will not print.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and easy to connect. I was surprised that this printer can print 2 side automatically. Our last brother printer lasted for more than a decade, hope this one will too.

    I would recommend this to a friend