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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1154 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Rating 3 out of 5 stars with 1 review

Customers are saying

Customers find value in the MFC-J1010DW printer for its easy setup, print quality, affordability, and compact size. Users appreciate the convenience of wireless printing and the quiet operation of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,154 reviews
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Perfect for mobile n wireless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect printer daily life uses home and office Best for mobile and wireless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very economical printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best printers I've ever used. You don't have to pay too much for inks which costs a fortune in some other brands. One of the cool feature I'd say it auto cleans the printer head itself regularly when it's not being used for a certain period of time. I'd recommend this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my printer, excellent product and very happy with the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid printer and cheap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid Printer. At this price really if it last a couple years its whatever.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice cheap printer, but wastes ink.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is ok for a small office/home, easy to set up, nice sharp prints and scans, great color scans, and prints quicker than both my old and new canon printers. That being said once the ink gets low there is an error code you cannot print past until you replace the ink. On my other printers I am able to keep printing until there is an actual loss of ink quality, but with this one it's just a sensor that thinks ink is low. Very frustrating and will lead to too much ink wasted. It seems other Brother printers have a setting where you can continue printing, but not this one. Returning for another Canon.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1010DW. We appreciate your feedback. I understand you are planning to return the Brother MFCJ1010DW. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/MFCJ1010DW

      Please be advised. The Brother MFCJ1010DW is designed to stop ALL printing operations when any of the ink cartridges have reached their end-of-life. This is to ensure the life of the printhead and to maintain premium print quality. Some ink from all the ink cartridges is used in periodic cleaning cycles. This helps to prevent issues such as printhead clogs and poor print quality. There is no way to bypass this feature.

      If one or more color ink cartridges are low but not at the end of their usable life and you want to minimize the use of color ink, change the settings in the Brother software to print with black ink only (grayscale). If you print with black ink only, the other ink cartridges must have ink for the printer to print. When an ink cartridge is depleted, you must replace it before you can print.

      If you print with black ink only, the printer may still use small amounts of ink from all the ink cartridges for occasional servicing tasks. Brother recommends that you replace any low ink cartridges to avoid any interruptions in printing.

      Below is a link with more information on black and white print only.

      Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32410110003/workspaceContext/workspace/processedPrint/Answer/176522 Brother

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Works good and prints fast. Quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Cost effective printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to set up and use! It works well and is everything that I needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works amazing it’s pretty easy to use works fasts and does not use much space. Love the fact that it always shows the toner levels.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer definitely better than the hp one i originally bout this by far better i paid full price of a 100$ but worth it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Brother-MFC-J1010DW Printer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Reasonably priced. Works well. Attractive looking machine. Suits my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid multi-function Printer/Scanner/Fax/Copier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces my previous printer...a similar Brother. Like all color printers, they use too much ink "cleaning". Hopefully this one will work well...its predecessor did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Beautifully. Had an HP. Had nothing but trouble with it. I absolutely recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer. The best!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, I highly recommend it, for any use. I do not regret the purchase, it was the best option for my company. and the shipment was timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer …so easy to use and the quality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been running real smooth no complaints here havent had any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well just as expected on brother products. Great value for the money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    "You get what you pay for!"

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Brother MFC-J1010DW is the WORST printer I've ever purchased and I'm forced to replace it! The scrubbing noise when printing is hideous. I've included a photo of a customer's envelope below that I printed; you will understand. The print quality is DRAFT even if you set it to BEST! That old adage, "you get what you pay for", rings totally true for this printer. I won't even give it to my grandchild for her homework its just that bad! I've had to constantly reconnect to WI-FI each time I tried to print, so now I'm only using a USB cord so I don't run into that issue anymore. Let's not talk about replacing the ink that's how fast they run out and I'm highly skeptical about another ink program. I purchased the Brother printer to replace my 11-year old HP OfficeJet 6962. I joined the HP Instant Ink program once I thought it would be more economical than buying the ink cartridges for myself. Only later to open one out of the box and ink drained into my printer faster than a faucet; they're recycled! In my opinion that's what caused my HP's demise. As a result, I was having to take my customers' projects to a nearby printing service and purchased the Brother for ASAP printing.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    Waste of money. Stick to HP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money. Buy an HP. I bought this when my HP took a crap after I had it for about 10 years. The only reason why I bought this brand was because it was cheaper than the HPs at the time. And I needed something quick for school. I’ve never spent so much on ink. I had bought a brand new pack of all colors and printed something for a project for school. Just having to use the program on the printer to clean the nozzles, I went from 200 pages to 160. I didn’t even print anything. I wouldn’t even use the clean if it was necessary but all my pages were only printing yellow and no other colors were printing on the page. Then after cleaning it repeatedly and printing a couple of yellow pictures my yellow cartridge needed to be replaced within 30 minutes. And the others were low almost needing to be replaced as well. Ridiculous never had any issues with my HP. If I could give this a 0 star I would.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCJ1010DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support. Brother

  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Working Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had it that long, hence the 4 stars rating. However fir the cost it works really well. The quality of the printing is good and thexse up was fairly easy. Will keep you posted

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Won’t stay connected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult set up. Print quality good. Double sided printing and paper tray are great qualities. Does not stay connected for wireless or mobile printing. Need to reconnect every time. Discontinued use. Not worth the headaches.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to thank you for your feed back at Brother customer satisfaction is something we take seriously. We would love to hear more details to be able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support Brother

What experts are saying

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Rating 3 out of 5 stars with 1 review

Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 86/100 = Very good quality.
  • IT PRORating, 3 out of 5Simon Handby on March 31, 2022

    Brother MFC-J1010DW review: Little to love | IT PROThe MFC-J1010DW is a compact, do-it-all home office MFP, but it's devoid of any flair

    Full Review