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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3280 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the MFC-J485DW's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many appreciate its affordability and straightforward setup process, while some find the noise level during printing and paper tray design less than ideal. The printer's faxing and scanning capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 3,279 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Others makes a great printer the couches are indeed replace the potters easy use and set up their awesome I'd buy one every day of the week

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 4 out of 5 stars

    Working good so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and prints good. Love all the features for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother is a great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously owned a Brother printer and it came time that I reluctantly, but happy I did, purchase a new one. It is my old one and more. I wanted an "all' in one. Yes, fax too. Works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    Excellent for home/office use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it advertises. Great for home/office use. Easy set up. Small profile and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial setup was very easy on some of my computers and a bit more challenging on others. After using this printer for a number of weeks, I am very pleased with it. My biggest joy is that it works when I want it to, unlike my old Epson that seemed to only work when it felt like it, sometimes printing a page days after it was tasked to do so. I have also found that the ink cartridges are less expensive than the Epson replacements

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Wireless

    Rated 4 out of 5 stars

    Great for small usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and small foot print. Connects well to all of my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this a few weeks ago. Setup was easy. It seems a little on the slow side for printing, but if you don't print lots of color pages it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Good addition to home network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several desktops and laptops at home, along with a bunch of phones and tablets. This is available to all of them as part of the home network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It's Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very easy to use with minimum noise. The only problem I have is that I didn't use wireless so I had to buy the cable to hookup to my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works right out of the box! This is my 3rd Brother printer, 2nd wireless printer, and I wouldn’t buy anything else. 5 Thumbs Up!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very good printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t believe the great price for this printer. I’ve compared the printing of pictures with my more expensive hp printer and the quality is much better on the brother printer!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Quality print, scan, and copy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest bang for the buck. After using the Epson for all these years, I went back to Brothers who always had the most reasonable price for replacement inks and least amount of trouble or warranty issues. Quiet. Simple and intuitive to operate. No problems. This is a very solid piece of equipment for a most reasonable price. Well-designed with an automatic feed that is easily hidden to return to a very clean, solid, simple look atop my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for Home Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use. It has actual buttons, not just a touch screen like others I have looked at. Its compact design makes it desk friendly as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Glad we got it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re pretty simple people. We use it to fax and print, that’s it. It’s easy to set up, simple to use, doesn’t take long to turn on and print what we need. As soon as we press “print” from our device, it turns on and prints right away unlike what we used to have (a different brand) which took so long just to turn on and get itself ready to print (that was getting old). Glad we bought this one! Got it at a great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works great, we needed a printer for my daughter for college and I wanted a good printer for pictures. salesman was extremely helpful with purchasing this printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an HP before and hated the way it would cycle before every print. It would take so long to be ready for a print job. This thing is an awesome home printer, we use it for school projects and label printing. It's ready to go when you are, If you have wifi you can even print from your phone. Ink cartridges are easy to get to and cheap too unlike the HP's. We use it for printing and copying, have not tried the scan or fax option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Definitely not for a home office or any office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off DONT PAY FULL PRICE FOR THIS PRINTER. I go this for $50 on a Black Friday sale. Anything $65 or under would be okay. This printer will not be great for Home office users or any office users. This printer prints really slow, both printing and copying. Secondly the printer chugs the ink. I barely hit 60 pages and I had to replace the cartridge. These weren’t photos, they were light graphics. I called brother and said it’s an out of pocket cost for me so they can’t help me. They wanted to do some testing and told me to buy the ink in order to fix the printer. That was it for brother! However this machine did have some nice features. It barely jammed, I expierenced about 3 jams over the course of 2 years and that was only because I tried printed duplex on card stock. There are many different page layouts when copying. Also using the web services was easy to use and understandable. Also many options to scan. I did not use fax so I cannot judge that. All in all if you are a student or someone who does occasional printing I would get it. I am not going to recommend this to a friend since it claims as a office printer but truly it can’t keep up to the needs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Proven mechanicals and easy connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this printer over Epson, Cannon and HP because of five years of reliable paper handling from our old Brother MFC...Which is still working well. I upgraded for the wi-fi direct which works very well, allowing 3 phones. 1 tablet to print via the app, and 2 laptops to print directly with only the printer software installed. Also, the cost of ink is about $0.10 per page (color) with the XL cartridges and the Best Buy rewards discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer ink price for this model is cost effective and the printer is very reliable. You will have to download the printer app if printing from your mobile phone. Driver install for pc is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    This printer does it all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer for the price. It does everything and being wireless was a must. This is my first time ever purchasing a brother printer and I love everything about it.

    I would recommend this to a friend
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