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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 9 reviews

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78%
would recommend
to a friend

Customers are saying

Customers consistently note the MFC-J5340DW's fast print speed and its ability to handle larger paper sizes, such as 11x17 inch ledger paper. Positive feedback highlights the printer's flawless printing and scanning capabilities, along with its overall strong performance. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Rated 4 out of 5 stars

    A good buy for home office set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a great value for your money. Working from home from time to time as a legal / conveyancer, this printer is perfect for all my needs. Downloading the available apps allows you to do many things that a normal printer cannot do. Plus you get loads of ink with this model of printer. I do not have to keep replacing the ink cartridges every month or so due to the large amount of printing my job requires. Would definitely purchase another model like this in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Print speed

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just completely like this better than HP printers, i’ve been a fan of HP for years but they just keep making their machines cheaply, sounds like it is going to break every time it prints.This is GREAT!! no noise and prints flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Print speed

    Rated 4 out of 5 stars

    Brother Printer that can print 11 x 17 paper.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been printing copies since I bought this and so far it has performed well. I did try to print in grayscale but it came out in color. Not sure how this happened as I did go into properties and click on the right info. I ordered this specifically because it prints 11 x 17 paper which I use a lot for projects. So far so good. Hope it continues to perform well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but no hard wire connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer except no hard wire connection capabilities. Wifi only.

    I would recommend this to a friend
  • Pros mentioned:
    Print speed

    Rated 5 out of 5 stars

    11x17

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not big considering that it prints 11x17 it a little pain being it only manual feed. It prints quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing is easy and setup I am very pleased with the purchase. Glad I made the right choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lopi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent place to buy electronics for your home or office

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing sucks paper keeps getting jammed up in it. Thae paper was printing crooked for a while. Had to throw one away, paper got jammed, when taking out some got stuck, I guess, and could not get the printer back so I could print, finally threw it away and bought another one which keeps having problems with paper jamming. Very unhappy with it

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Pros mentioned:
    Print speed

    Rated 4 out of 5 stars

    Fast printing. Difficult to set up.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is very fast and so far seems to print and scan well. Set up was difficult and took a LONG time. Brother web site seems very slow to respond. Brother software is slow to open. Disappointed this printer does not use the latest "one year of ink in the box" ink tanks, but more expensive ink.

    No, I would not recommend this to a friend
  • Customer reviews from brother-usa.com

    User rating, 4.4 out of 5 stars with 37 reviews on brother-usa.com.

    See all brother-usa.com reviews
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