Customer Ratings & Reviews
- Model:
- MFC-L3720CDW
- SKU:
- 10840142
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the MFC-L3720CDW printer for its excellent print quality, ease of use, and simple setup process. Users appreciate its overall performance, multiple connectivity options, and relatively quiet operation compared to other printers. Additional features like the responsive touchscreen and fax functionality are also well-received.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Top Notch Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laser printer. If you value professional quality, you need not shop any further.
I would recommend this to a friend - Pros mentioned:Ease of use
Brother like no other
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer with great features. Setup was easy.
I would recommend this to a friend 100% recunend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.100% the bran is goor the deliver is good the custumer service 100%
I would recommend this to a friendGreat Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful printer, fax and scanner. Great quality product.
I would recommend this to a friend- Pros mentioned:Ease of use
Great, reliable printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer, it works perfect! I just wish I would have bought it sooner
I would recommend this to a friend Great Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great overall color laser printer, scanner, and fax machine all in one.
I would recommend this to a friendWarranty Administrator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works as advertised. I assumed that it had a ethernet cable hook on it, and it didn't. In this day, you would think that there would be a plug for a ethernet cable. It prints slower than my old HP printer. Overall, I am happy with it.
I would recommend this to a friendBets printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgrade my brother black and white to color laser.
I would recommend this to a friendGreat Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer save me time and effort all in one for the office.
I would recommend this to a friendExcellent print without a heavy cost.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this laser printer is Excellent!! My only (2) complaints are the print rate is a little slow and the printed sheet have a little “Curvature” to them when coming off the copy drum. Otherwise, Excellent Laser Printer!!!
I would recommend this to a friendL3720CDW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took a while to get one of the drivers installed but finally got it. Working fine.
I would recommend this to a friendN/A
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is exactly what I was looking for and meets all my needs.
I would recommend this to a friendGoo copy-print machine
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a really good machine for home use. It has been really dependable.
I would recommend this to a friendEverything in one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient, just what I was needing in the workspace.
I would recommend this to a friendBrother Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the printer. It has the attachments for printing checks, envelopes, forms and other special items that I use.
I would recommend this to a friendOutstanding print quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brother printers are always top notch, in addition being the Best Buy member, it was flawless delivery and setup.
I would recommend this to a friendBrother products are the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brother products are the best. The ADF is great to have for scanning.
I would recommend this to a friendDon't get a Brother printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in September 2024 and by March 2025 I was tossing it in the garbage. They would not honor the warranty without me experimenting with replacing all 4 drum units (though all 4 still had 86% life) and then if that did not fix the problem they would honor the warranty. That "experiment" would cost me as much as buying a new printer so financially made no sense. So, in summary, this printer last me only 6 months in an office with minimal printing and Brother was not the least bit helpful.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCL3720CDW. We appreciate your feedback. I’m sorry to hear your experience with Brother Customer Service was poor and that you are planning to throw away the Brother MFCL3720CDW. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFCL3720CDW
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is advertised as a wireless printer, but it does not have the capability to be a network printer. It would be fine for just one person, but not for an office with multiple staff members.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFCL3720CDW. We appreciate your feedback. I’m sorry to hear that you are having wirerless connection issues with the Brother MFCL3720CDW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that.
Please be advised, the Brother MFCL3720CDW is able to connect wireless.
I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32505160004/workspaceContext/workspace/processedPrint/Answer/185360
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCL3720CDW
Kris Parikh
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MFC-3720CDW has been a real lemon. I hardly had 40 pages printed and I had to replace ink cartridge twice. I have been trying to return for last 6 months no luck. The geek squad guy who had come to our place to repair MFC 8910 DW told us rather than replace a drum on 8910 we should buy a new color printer. He ordered and I am stuck with it. He also took away MFC8910 DW. I am a full service member for years. I am not happy with this geek squad purchase for me.
No, I would not recommend this to a friend
