Customer Ratings & Reviews

Very, very heavy, and the place to grab the paper is blocked by the control panel so it's hard to get it out. In addition, the scan to print app is VERY outdated, which is primarily why I returned it. I settled on the HP Office Jet Pro9130 Series. So far it's pretty good - definitely smaller and lighter than the Brother. I'm not super happy with the auto-feeder scanner since it only takes a few pages at a time and if the pages are too crisp and stuck together it won't separate them, which results in additional scanning.

While the printer is an overall good product, there are a few issues. One, the printer has a tendency to curl the paper during printing Second, when sending multiple files to be printed, it seems to have limited memory to deal with this.

Like the printer for the most part. Does not get 5 stars because there are some compatibility issues between printer software and drivers and Windows 11. Brother is blaming Microsoft. However, it is their software/drivers. Feel they have the responsibility to update their software.

An inexpensive laser printer that is very versatile along with scan and copy capability. I don't use the fax function. It produces very good quality output.

Store didn't have any ink 229 XL for this printer.

Very happy with this printer and its features. Works better than old epson.

Works great. Like the wired and wireless options. Timely shipping.

I cannot make the printer connect to my desk computer. I want .pdf documents mailed but cannot get them into the computer.

On balance over the ten months we have had this printer, it has worked less than it has not worked. It repeatedly refuses to connect to our computers over wifi. I have been able to fix this a few times after several hours of trying everything, but as of today, nothing is working. And guess what - the warranty is apparently only ten months; it expired two days ago. What a piece of junk. Don't throw your money away on it.

Do not buy this printer. It is slow and blows through ink even when printing mostly black and white documents. The multipurpose (envelope) tray is too small and wrinkles the envelopes when printing. The printer periodically defaults to double sided print when neither the printer or the document is set to double sided. This is the worst printer I’ve ever owned. I will be getting rid of it and replacing it with a different brand.

We are a small church that prints 35 bulletins weekly. We bought this printer in April 2025 and it died in July They gave us a new one but that voids your extended warranty. Got the new one 8/2025 but they made me purchase another exted. warranty. Printer is broken again Oct. 2025. BUYER BEWARE!

POOR PRINTER , JUNK BROKE OUT OF THE BOX. LOST $100.00 TO WARRANTY. REFUNDED WITH BEST BUT GIFT. WOULD NOT RECOMMEND THIS PRINTER OR BEST BUY. STAPLE WILL REFUND ALL OF YOUR MONEY IF PRODUCT IS DEFECTIVE IN CASH OR CREDIT CARD NO QUESTIONS ASKED.

Very heavy. Expensive ink cartridges. WiFi sometimes slow.

Very expensive toner that runs out very quickly. Afraid to even try off brand toner.

The paper gets heated as it prints and is then curved and does not lay flat.

I felt that scanning needed exrtra steps for saving scans in the location where i wanted to have them so retured it and purchased an Epson scanner.

The Brother MFC-L3780CDW Wireless Color All-in-One printer is an exciting addition to the world of home and small office printing. With its impressive array of features, it brings a lot to the table, but there are a few areas where it could use some improvement. Let's start with the positives. The MFC-L3780CDW offers an extensive set of functions that make it a versatile choice for both home and office users. Its wireless connectivity ensures that you can print from your smartphone or laptop with ease. The color printing capability is a standout feature, offering vivid and sharp prints that are perfect for professional documents and colorful presentations. One of the most appreciated aspects of this printer is its fast print speed. It's capable of churning out 25 pages per minute, which is quite impressive for a printer in this price range. The automatic document feeder (ADF) is a great time-saver, making it a breeze to scan, copy, or fax multi-page documents. The 250-sheet paper tray capacity means fewer interruptions for paper reloads.Moreover, Brother has a solid reputation for reliability, and the MFC-L3780CDW lives up to this reputation. It's a workhorse that can handle a heavy workload without breaking a sweat. The user-friendly touchscreen interface makes it easy to navigate through the printer's settings and functions, even for those who aren't tech-savvy. Now, let's delve into the shortcomings. One of the noticeable downsides is the size and weight of this printer. It's quite bulky and heavy, which might be an issue if you have limited desk space. The design could be more compact and aesthetically pleasing.Another drawback is the cost of replacement toner cartridges. While the initial purchase price is reasonable, the long-term cost of consumables can add up quickly. It's important to consider this ongoing expense when budgeting for this printer. The scanner quality is decent, but it's not the best in its class. If you need high-quality scans for professional purposes, you might want to look at dedicated scanners. The same can be said for photo printing – while it's passable for basic needs, don't expect gallery-quality prints. Finally, Brother's mobile app, while functional, could use some improvement in terms of user-friendliness and features. It's not as intuitive as some of the competition. In summary, the Brother MFC-L3780CDW Wireless Color All-in-One printer is a reliable and versatile workhorse with impressive color printing capabilities and a range of useful features. However, it's let down by its bulky design, ongoing consumable costs, and slightly subpar scanner and photo printing quality. For those looking for an all-in-one solution with solid overall performance, this printer deserves a 4 out of 5 stars. With some improvements in design and consumable costs, it could easily earn a perfect score.

You keep changing the model numbers and this is supposed to be better than the one I had but it is not for the price. Then we tried to buy another one and now they are out of stock

The Brother - MFC-L3780CDW Wireless Color All-in-One Digital Printer is a great color laser printer for your small business or home office with many powerful and useful tools available. Printing is fairly fast regardless of whether you are printing in color or black and white. When printing two sided it does seem a little slow, but not overly so. The scanner is super fast and is extremely high quality and is easy to use. Setup is easy, once you unbox and unpack this large printer, with easy to follow instructions and a mobile app available for printer management. I was a little unimpressed with how little paper the printer seems to hold, out of a standard ream of paper, it only held somewhere around a quarter of the paper in the pack. This seems a bit lacking for something that is meant to be used in a small business or home office. Otherwise, I am overall impressed with this printer and I would recommend it to anyone looking for an all in one color laser printer. I will mention a few issues and caveats below, but they are not deal breaking in my opinion just minor annoyances more than anything. Software for Mac only worked after installing the full software package from the product support page, or the Brother iPrint&Scan software from the app store. You then have to select your machine and then go to machine scan settings and setup a folder for scans to go by default. This will then allow you to scan from the printer and save it onto your Mac. Otherwise, you can use the scanner app built into Mac to scan from the Mac itself, either way works it just depends if you are using this in an office with multiple computers or if you are just using it connected to one computer. One of the biggest complaints I have is how the installed software constantly tries to collect your information and makes it difficult to turn off data collection. Every screen and pop-up defaults to collecting your information and makes it unclear or difficult to see if you've turned off data collection. Besides this I am also not very impressed with the software, it seems very old and clunky to setup and use, and while there are powerful features and tools available for this printer, getting to those options and selecting them can be very difficult and not very intuitive.

First Impression: The first thing I noticed with this printer was how heavy it is. This printer is heavier than another MFC I have that is larger with multiple trays. The plastic body feels sturdy, and all panels and hinged parts feel strong and sturdy. Setup: Setup on this printer has quite a few steps. It takes longer than other printers I have set up. You start with the Mobile Connect app. With it you can connect to the printer multiple ways. The app didn’t find this printer, so I joined the printer to my network manually, and then connected. You use the app to set up the printer, update the firmware, register the printer with Brother, send invites to other mobile devices to add the printer to them, and to print from a mobile device. One nice thing about this app is that it doesn’t require you to have the app and an internet connection for the printer to print. Technical Specifications: • All in One Copier, printer, fax. • Wired and wireless networking. • Up to 4000 prints a month. • 31 pages a minute. • Automatic Document Feeder that holds 50 pages. • LCD Touchscreen. • Automatic two-side printing. • 250-sheet capacity paper tray. • 30-sheet capacity multi-purpose tray. • Copier resolution = 600 x 600. • Scanner resolution = 19,200 x 19,200 • Weight = 48 lbs. Performance: I tested this printer from my Android Samsung S22 Ultra and my Windows 10 machine. I started with my two cell phones because this is the biggest hassle I have with my current printer. Sometimes it goes to sleep, and the app won’t wake it up. Sometimes I can’t even manually wake it up. I must shut it down and start it back up. In all the testing I did with two cell phones, the MFC-L3780cdw always woke up. When I got a picture, PDF, Word document, or anything else I wanted to print from my phone, I selected the share icon, selected Brother Mobile Connect, and the app opened right up. Within seconds, the item to print was in a preview, and was ready to be printed. The app and printer worked perfectly every time. Next was scanning. On my phone, I created a Scan to Network profile with the app. I created a Scan folder on my NAS and put the path into the profile. I added the username and password and saved the profile. It gives you a chance to test the connection, so I tested it, and it connected just fine. Then I scanned a document, and it went directly to the Scans folder. For my Laptop, I went to the System > Bluetooth & Devices > Printers and Scanners. I clicked on the Add Device button, and it installed the printer. I installed the Windows Scan app and scanning from this printer to the Scans folder worked beautifully. The copier function works just like any copier. I left all of the options as default, and it works beautifully. There are various quality settings, contrast, density, and color settings available in the Copy Options, but the default looked great. Quality: The quality of the prints is amazing. This is a small business printer, not a photo printer. Yet when printing photographs on plain paper, the quality was outstanding. The colors were perfect, and the detail was very clear. PDFs came out crisp, at least as good as the original, but in one case, the print looked better than the original. I figured the function of this printer would be great, as I have used Brother printers both personally and professionally for 10 years now. Never did I guess the quality of the prints and scans would be as good as they are. Conclusion: This is an amazing printer. I have reviewed quite a few printers, but I have never reviewed one that I was so happy with. The printer is feature rich, the quality of the prints and scans is above most, and all the functions are easy to configure with the app. And unlike some of the printer apps, this app is easy to use, responsive, and doesn’t require a constant internet connection to be able to print. I currently have a multi-function printer. It does all the things this printer does, has 3 printer trays, and prints in both 8.5 x 11 and 11 x 17. I am removing that printer and putting it up for sale, and it is being replaced with my Brother MFC-L3780cdw. I highly recommend this printer.