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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 25 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.1 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-25 of 25 reviews
  • Rated 1 out of 5 stars

    Not bluetooth or Mac Compatible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a waste of time. Was not bluetooth or Apple compatible

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother QL600. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Brother

  • Rated 3 out of 5 stars

    Thermal Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it but, labels were too small. Great buy though.I was hoping to have a bigger Thermal printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Way too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check carefully these are way too small to print shipping labels

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We are sorry that you are experiencing issues with your QL-600 and the size of the labels and we understand your disappointment. Please note that the Brother QL-600 is compatible with different size labels, in order to view all labels compatible with the QL-600 please click on the following link: https://support.brother.com/g/b/colist.aspx?c=us&lang=en&prod=lpql600eus&cao=roll Brother

  • Rated 1 out of 5 stars

    Incompatible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a Brother label printer-QL-600 and had hopes of it being replacement for my Dymo 450. Unfortunately, after trying three plus times the machine would not connect to my IMac no matter what I tried. Followed the included directions in the box to no avail. Anyone else had the problem ?

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you're experiencing connectivity issues with your Brother QL600 machine and iMac despite performing the steps included with the machine. We'd like to help. Below is a FAQ that may help you with this issue:

      https://help.brother-usa.com/app/answers/detail/a_id/173318

      If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    Brother-QL 600 label printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Brother QL-600 label a few months ago. I tried, several brother support several times, and also went to their website. I had no luck trying to get a hold of the Brother support team at all. I downloaded all the necessary things for the printer. I got very frustrated trying to set it up. The instructions on the Brother website were very confusing to me. they, need to make the instructions easier to understand. that would be a big help!

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We are sorry that you are experiencing printing issues with your Brother QL600 machine and we understand your disappointment. We know this is frustrating. We would love to hear from you with details to be able to get your machine up and running. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support Brother

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