Customer Ratings & Reviews
- Model:
- SP-1
- |
- SKU:
- 6561765
Customer reviews
Rating 4.5 out of 5 stars with 154 reviews
(154 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Sublimation SP-1 High-Quality Wireless Inkjet Printer with Paper and Full-Size Inks for its excellent print quality, ease of use, and overall phenomenal performance. Many users found the setup process to be very easy to get started with. Some customers also feel that it is a great sublimation printer for the price.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Very Disappointed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 4 months and the yellow stopped working. Tried all the maintenance options, still not working.Very
No, I would not recommend this to a friendRated 2 out of 5 stars
Should have shopped around
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for sublimation, but I cannot get it to print well on easysubli. I've tried to figure out how to darken my black ink, and I am having a hard time with that as well. I also do not like how I am unable to use artspira on my laptop, I do not like to try creating new designs from my phone.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother SP1. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother SP1. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/SP1
Rated 2 out of 5 stars
Bother review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like that you cant download app on my laptop.
No, I would not recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted to love it. Its just OK... I wouldnt rebuy again..
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother SP1. We appreciate your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed. Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/SP1
Rated 2 out of 5 stars
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay you are very limited on the items you could create with this machine because it only let you print pictures that fit on 8.5x11 sheets and you it’s not many printer setting options
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/SP1
Rated 1 out of 5 stars
I do not recommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not connect the printer to my phone, MacBook, nor desk top. It kept giving me an error. I looked up videos, called support, and was still unable to connect. It was very frustrating.
No, I would not recommend this to a friendBrand response from Brother
Posted .We apologize for any inconvenience. We would like to help with connecting your Brother SP1 Sublimation Printer. Please contact Brother Customer Service again at:
https://www.brother-usa.com/support
Rated 1 out of 5 stars
Horrible Experience - NEVER RECIEVED THE PRINTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE!!!! The printer was lost in shipment and I still have not gotten my money back or a new printer. I have been calling BEST BUY customer service since December 7, 2023 and keep getting the run around. The agents lie to you just to get you off the phone. They refuse to let you speak with anyone other than a supervisor. The disconnect the line and never call you back. The store employees are just as bad. I'm going to the BBB first thing Monday and file a complaint.
No, I would not recommend this to a friendRated 1 out of 5 stars
I want to return it and get my full refund!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate it. I want to return it! I hate the fact that I can only print for the stupid app, artspira! The images come out fuzzy and too light. I can't change the size of the image on the box provided to sublimate on tumblers. I want my money back!
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother SP1. We appreciate your feedback. I understand you are planning to return the Brother SP1. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/SP1
Rated 2 out of 5 stars
Tshirt printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color is not as bright as it should be when it applies to shirts or products.
No, I would not recommend this to a friendBrand response from Brother
Posted .When printing on sublimation paper, the color will look lighter on the paper. Please make sure that the "cut corner" of the sublimation paper is on the lower right-side of the tray before printing. Once the print has been heated and transferred to the project, the colors should be more vibrant. If you continue to experience the same issue with the SP1 Sublimation Printer, please contact Brother Customer Service at:
https://www.brother-usa.com/support
Rated 2 out of 5 stars
I give up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will tell you when I get to set it up. Found it hard to set up and gave up .
I would recommend this to a friendBrand response from Brother
Posted .We are sorry to hear that there has been difficulty setting up your Brother SP1 Sublimation Printer. We would like to help. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
Rated 1 out of 5 stars
not the best sublimation printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good choice for a sublimation printer, the quality of the prints are not as clean as I would've liked or thought.
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you are experiencing print quality issues with your Brother SP1. We'd like to help. Please contact the Brother USA support team at: https://brother-usa.com/support
Rated 1 out of 5 stars
Brother sub
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy, sublimates colors dull. I hate it. Prints are dull
No, I would not recommend this to a friendBrand response from Brother
Posted .Thank you for your feedback. We appreciate your comments and would like to assist. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
- Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
Printet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to use and great quality and the prints are bold
I would recommend this to a friend Rated 4 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good just wish i could print longer prints
I would recommend this to a friend













