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Customer reviews

Rating 4.7 out of 5 stars with 15 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Rated 5 out of 5 stars

    Is ink cartridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I would buy it again very dark at 8 and it lasts a long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prints as expected. Unsure of true longevity.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to reset printer after replacing old cartridge for some reason. Otherwise black printing as it should. Can't say if the yield is truely what they say. Ink is always overpriced not matter the printer brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toner prints great and great quality. Very expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inquired via chat with representative to assist me on the correct products needed for my printer as my new printer came with preinstalled toner with a different item number. The representative could not have been more helpful. Ordered Brother toner high yield, shipped immediately, delivered in perfect condition. The entire process was pleasant, quick, and seemless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Genuine is best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The genuine Brother toner cartridges are the best. They are more expensive then the knock offs, but you get what you pay for in terms of quantity. And they just work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am buying genuine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got two with a discount for points. Good stuff, lasts longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value toner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother toner is always great, and this two-pack is at a significant discount off of the single cartridge price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original manufacturer product, reasonable price. Perfect fit for my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cartridges

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad Best Buy has these cartridges!! I got them in a fast timing too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ink what more need be said i install easily and it prints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this item by a certain day and it came on time as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value to purchase 2 toner cartridges. Good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Genuine Brother Toner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always order the genuine Brother toner. This high yield twin pack of black toner is a great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The real deal.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's original toner, I don't know what else to say about it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    50% Usable, One was a Dud after 50 pages

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first toner in the box worked great until it started developing streaks and patterns in the print. Luckily, I had the second one, but the first is now 80% full and useless. Once I removed the old toner, I found that it had begun leaking everywhere, all over the carpet. Toner is especially difficult to remove from carpet. Quality Control could be better, apparently.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother TN227BK toner. We appreciate your feedback. I’m sorry to hear that you are having leaking toner issues with the Brother TN227BK toner. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support

      Please be advised. The toner is a consumable item that requires periodic replacement. The toner warranty covers manufacturing defects for a period of 90 days from the date of purchase or the rated life of the consumable, whichever occurs first. Brother

  • Customer reviews from brother-usa.com

    User rating, 2.1 out of 5 stars with 7 reviews on brother-usa.com.

    See all brother-usa.com reviews
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