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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 55 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the TN830XL High-Yield Toner Cartridge's overall performance and how well it works with their printers. Many users have reported satisfaction with the print quality, noting the absence of smears and the production of quality prints. The easy installation process is also a highlight for numerous customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-55 of 55 reviews
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get the amount of print as it says it would print out… if you wanna reach the amount of prints that are advertised you must use draft quality prints. Honestly though it’s cheaper than ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciated the sales help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very helpful to call in my order for my printer cartridge because the salesperson was able to direct me to which store had the cartridge as I needed to print some things right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incorrect item-great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased online to pick up in store. Got to the office and realized we ordered incorrectly. The staff was very helpful and courteous. We will definitely be buying with Best Buy in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    It's toner...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's toner. I think the branded cartridges work better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stick with Brother brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised to see the cost of this expensive item less than local competitors. Be sure to compare prices wherever you live.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Yield

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High Yield is just that. We get much more consistent printing capabilities with the High Yield toner cartridge and I don't have to constantly run to to the store to restock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time toner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First purchase of toner for my machine. The starter toner didn't last long- lets see how this rather expensive XP toner lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I THINK THAT BEST BUY IS THE BEST STORE IN THE WORLD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service w

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and Just what I needed Easy toninstLl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Toner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase OEM toners. Received my order very quickly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    High Yield cartridge has low yield. Brother Lies.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supposed to yield 3000 images. I got less than 1000. It is an overpriced piece of crap.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother TN830XL High-Yield Toner Cartridge. We appreciate your feedback. I’m sorry to hear that you are having toner yield not as expected issues with the Brother TN830XL High-Yield Toner Cartridge.. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/ Brother

  • Rated 1 out of 5 stars

    Missing my item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not received my order, I received confirmation about DoorDash picked up order but I did not receive it ?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Brother quality downhill

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had nothing but sub-par quality from the brother printer this is for. First, the printer which should come with a standard yield cartridge which is supposed to be good for roughly 1200 pages started telling me I was low after just 400 pages of basic text. I'm not printing pictures or anything that uses a large amount toner. I got brother to replace that and send me a new standard yield. That one according to printout from the printer lasted for about 1,100 pages before quality actually degraded (and it wanted to try and force me to replace before that). I bought the 2 pack of the XL that is supposed to last for roughly 3,000 pages. The first one tried to force me to replace it after 2,000 pages. I forced it to keep going via the secret menu and it printed another 500 pages before getting noticeable print quality issues. So I got 2,500 pages out of something that should get 3,000 with average use. The stuff I am printing is basic text. No way should I be coming in so far under the average. We'll see how it holds up with the 2nd XL, but considering the quality I've gotten with this brother, I doubt I am going to be getting another brother next time I need another printer.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      I’m sorry to hear that you did not get the toner yield as expected with the Brother TN830 toner. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support Brother

  • Rated 5 out of 5 stars

    tn830xl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it will last 3,000 pages before u run out of toner just like tn 760

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong info

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get 3000 pages of ink per the information on the toner package

    No, I would not recommend this to a friend
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