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Customer Ratings & Reviews

$109.98

Customer reviews

Rating 4.3 out of 5 stars with 269 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are satisfied with the Work Smart 1360 Wireless Printer's print quality and the ease of its setup. Many appreciate its size, finding it suitable for their office space, and its ability to connect to Wi-Fi easily. The printer's quiet operation and compact design are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 269 reviews
  • Rated 5 out of 5 stars

    Love this new printer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years i have been purchasing Canon and HP printers, thinking they were probably the best. I tried Brother as it was the best price and on sale. I have been absolutely thrilled with this purchase! It is faster and easier to use than either the two previous printers i mentioned. Thoroughly satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good printer but it was a headache to start it up. It wasn’t connecting to my phone it was showing wrong connection name. But after the stat up, it is a good printer. Great for small places too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chioce in Printers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer for my son for his home office and it is a space saver and excellent choice! A very reliable brand and great price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks for Helping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got it set up, it is an excellent printer. There is minimal setup guidance, and zero explanation of the "control panel", but with the help of my Best Buy Total representative, I finally got it set up, and it makes great copies.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    First purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the printer, I haven't had any problems

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A challenging machine to set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Epson is sadly inadequate. It has no capability to copy from iPads and iPhones, no ability to print PDF documents.however the worst thing is the tiny view screen for setting up the printer.But worse than that, you have to hit the keys numerous times to get it to type in data . Finally there is no guide to help maneuver which arrow you press to assist your entry which leads to lots of entry mistakes. Then if you hit the wrong arrow to cancel and fix the entry error, you lose all of your data. This is not a joke, I must have redone my network set up at least 10 times. But worst of all any support is totally useless. I spent probably spent at least 6 hours on the phone repeating “ I did not understand a word you said” . And never mind asking for another person, they are all the same. One of the most miserable tasks I have ever undertaken.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Easy to set up, connects to wifi with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Quality prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and operate. Makes quality prints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to setup and use. Was able to mak copies right out of the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced right but could use an instruction booklet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great selection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our office Good quality and amazing price

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good color printer with double sided printing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice for color printer which also include double sided printing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First brother printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall i'm glad I purchased the brother printer. I like being able to print from home. I'm not too tech savvy and was able to connect a cord from the printer to my laptop and was able to easily print what I needed.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      I'm glad to hear the setup with the Brother MFC-J1360DW went smoothly. If you have any questions Please contact us directly at:

      https://www.brother-usa.com/support Brother

  • Rated 4 out of 5 stars

    Brother printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, but not as good as my previous Brother printer MFC-J870DW, which had more options. One advantage over the previous printer is that it can handle legal size paper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. It was very easy to operate with the geek squad guides.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brother

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functioning well. Better than the Hewlett Packard I had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great inexpensive printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Printers are one of those things that seem to need replacing every couple of years. This one was easy to install. Only drawback is it is quite slow and makes a bit of noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great printer . The worker was correct i always trust Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Love that paper is stored in front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do and like it's small foot print. Very easy to set up!

    I would recommend this to a friend