Customer Ratings & Reviews
- Model:
- MFC-J497DW
- |
- SKU:
- 6239806
Customer reviews
Rating 4.4 out of 5 stars with 2140 reviews
(2,140 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
Great color printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my college student. She loves it. Easy to set up. She uses it to print from her iPad with no problems. Good quality print. Able to double side.
I would recommend this to a friend - Pros mentioned:Print quality, Size
Rated 5 out of 5 stars
Great printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I called customer service once also for a connection issue with my Mac and they were also very helpful. It has a small footprint on my desk. Would definitely buy again.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Good basic multifunction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price a good basic multi function printer. Good print quality, fast and quiet. Haven't printed any photos yet so can't cover that. Clear setup instructions.
I would recommend this to a friend - Pros mentioned:Price, Print quality
Rated 5 out of 5 stars
a great gift for a relative
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this item to a relative that is setting up his home office for the first time. He was thrilled and loved it. He was pleasantly surprised at how nice it prints at such a great price.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Rated 4 out of 5 stars
Good All-n-1 Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time Brother's product buyer. So far so good. Easy to set-up. Prints look good as well. WiFi connection works well with computers and mobile devices.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Good printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to get a new printer that scanned and copied also. I have never bought a brother printer before. Very pleased. It’s not super fast but I like the quality and the reliability of this product.
I would recommend this to a friend - Pros mentioned:Ease of use, Wireless
Rated 5 out of 5 stars
Good printer for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer arrived in good condition. It was very easy to set up, even for someone not totally tech savy. Has all the funtions I need for a home printer.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
EZ PEEZEE
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the easiest to set up. Don't need a manual... Ez to use. I love it. Had two other name brand printers And I will never buy anything but Brother again.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Rated 4 out of 5 stars
Great printer for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t seem to be as fast as other printers, but print quality is still very good and it’s very easy to use and setup......also can’t beat the price
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
Great printer for the value minded
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very easy to set up. Prints very well and quick. Haven't done to much color printing yet but seems good quality as well. Cartridges seem to be of comparable value to other brands.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Good printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this printer has worked great for me. It is quiet and print quality is very clean and clear. It doesn’t come out “wet” like the old printer that I had. Love it! Would recommend it!
I would recommend this to a friend - Pros mentioned:Print quality, Wireless
Rated 3 out of 5 stars
Not capitable with older apple computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works great with app on android and iPhone 8, but not with my older macbook pro I have to turn off the printer and turn back on for the printer to work. The printer came packaged in plastic, but I removed the plastic and the outer black plastic of the printer was covered with a white powder, which I have had a hard time removing the stuff .
I would recommend this to a friendBrand response from Brother
Posted .Hi, I apologize you are experiencing an issue with using the Brother MFC-J497DW on your older Mac Pro. We will be glad to go through some trouble shooting steps to resolve this issue. Please contact customer support by Email or Live Chat. https://www.brother-usa.com/search#q=mfcj497dw Customer Support will also be able to assist with the white powder issue.
- Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
Good little printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for an all in one printer that wouldn't break the bank. Found this one at Best Buy at a good price. Quick shipping. Set up was easy, Does everything pretty well. No regrets at all.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
Good Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer for home or small business. Easy to set up. Good color prints. Not as fast printing that we would have liked or as fast as larger printers, but it gets the job done.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
Brother Printer Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always had good luck with Brother printers. So far, this one is no exception. Solid, easy to operate, and reasonably inexpensive to operate.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Nice printer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new printer because I was having problems with my old one. It took almost a year to get this one I suppose because everyone was working from home. It’s a nice printer. It prints fast. I prefer Brother printers because they have a utility that allows you to manage all their printers. The only frustrating part is that this printer uses slightly different functions when you load paper and ink. Not sure why Brother changed this as all my other Brother printers worked just fine. If you need an inexpensive printer this one works just fine.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Brother MFC-J497DW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent printer for the price. I'd previously had an older model Brother that worked great - until it started losing wireless connection. Set up was fairly simple, but getting it to scan using the automatic feeder, to a file on the computer was a bit ridiculous, and their instructions are almost useless on the subject. But, I eventually got it set and it seems to be working well now. I don't do a lot of printing, but if it works as long as the other model, I'll be happy.
I would recommend this to a friend - Pros mentioned:Wireless
Rated 5 out of 5 stars
Does what it's supposed to
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this printer for my fiance after her HP died on her. It's a 5 star printer for what it is, a basic printer that does basic printing. If you're looking for some super fast printer with incredible printing for pictures and stuff, this isn't the one for you. This is printer for a teacher who has to print some stuff out for her classroom from home and isn't trying to break the bank. This is the printer when you need to print something once in a blue. It's super convenient to have it via Wireless and be able to print from any computer in the house.
I would recommend this to a friend - Pros mentioned:Print quality, Wireless
Rated 5 out of 5 stars
Beats HP hands down.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been dissatisfied with several HP printers over the years. This one smokes! And it was half the price. Couldn't be happier with it. Wireless, 2-sided printing, the works!
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
I love this printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.O fast, connects to all my device, bluetooth, easy to follow instructions step by step. Scans clear documents. Gives options on word or pdf saving of file. High quality printing.
I would recommend this to a friend







