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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2140 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,140 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Overall... Nice Home Printer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually a nice little home printer. I didn’t want to spend too much money since it was just for our home office/emergency print jobs. I’ve spent 3x times as much on others that are just horrible. Also, ink is only about $15 and you get a couple hundred prints from it. I’ve only had it for a few months but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    MFC-J497DW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and picked up in store, very painless procedure. Printer was easy to set up on both the wireless and wired modes. Connected to two laptops wireless and a desktop with usb wire. Printer seems to work fine but I haven't used it that much to give any kind of informative review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Faxes easily, highly recommended .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellant for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick and easy. Like the size too. Print speed is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. Easy to use. Prints sharp pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    does everthing want very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good print,low ink usage.scans well easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great for a home printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works great. Wireless printing is a life saver.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Printer is fast, and the copier is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use,and was simple to set up,a lot for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all-around printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer before the crisis since I knew it would be a possibility I wouldn't be able to print at work. It does everything you need: print, scan and fax which is a godsend in these times. The setup did take some time but it works with no hiccups.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Prints faster than my old one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brother printer compared to the older model I had before. Although this one is a bit louder when it starts up to print, it's much faster and prints on both sides to save on paper. Was bummed to see that the price dropped $30 a couple weeks AFTER I purchased it, though. Wish I had waited, to save my money, but it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    First printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints very fast and very easy to use. My husband and I LOVE it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, is very compact and easy to use, is the best ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything promised copies prints scans easy installation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good quality, Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value printer. Print high-quality photos. Easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and product works well. Best printer I have had

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great, its fast and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brother Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! I am a small business owner of 25 years, I have gone through hundreds of printers. I have used them all and can say Brother never lets me down! Super easy to hook up and they last forever! Thank you Brother for fantastic printers! This is the first ink jet printer I have owned in a long time, all of the others are laser.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very pleased with this printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and start using. Copies and prints with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Quality of printed product is great.

    I would recommend this to a friend