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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 2140 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the excellent print quality and ease of use of the Work Smart Series MFC-J497DW Wireless All-In-One Inkjet Printer. Many appreciate its affordable price, wireless capabilities, and compact size, finding it easy to set up and reliable for their needs. The printer's ability to fax and its quiet operation are also frequently praised. However, some users have reported occasional paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,140 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Quality of printed product is great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little printer I got tired of purchasing HP and they kept breaking on me so I decided to go with brother as they have been around for many many many years. Really no complaints decent price for a decent printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brother Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great! My printing needs are much greater than I anticipated, so I may be looking to upgrade to a laser printer, but this printer is perfect for occasional printing. my demand unfortunately is much higher but this printer is fantastic and I have no complaints or regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    good printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very ncie printer - makes nice pictures and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    no bells, no whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic printer/fax/copier. It is supposed to hold 100 pages, but holds 25. I put in 50 pages, it jams up. It's not a fast printer, but it is nice and clear. Eats up the ink though, I've had it 2 weeks and printed about 75 pages and now on second ink cartridges. I bought it for $99, I got what I paid for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer set up was easy. Had to set up wireless manually but did not have to hook up to a cable first. The paper tray is easy to load. The printer is a bit noisy and on one large print job it double fed and failed to print a couple of pages. But overall I am very happy with this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy to set up with wi-fi. Works well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all in one printer works as well as my previous all in one printer, which cost considerably more money. I have apple products and set up the printer with a newer I-pad. It was simple and quickly finished by following the prompts on the printer screen. It connects well and prints in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer reasonably priced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program and use great printer for the price

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great printer for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is what I need. It prints good and is wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new printer. The Brother printer had very good reviews. Did have some difficulty setting up to print from iPad, IPhone and Google Chrome book due to lack of printed directions. A neighbor with Tech experience helped. Very satisfied with quality of printing and ink that came with the Printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Was easy to set up, and prints beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Pretty nice especially for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were sick go paying $50 to replace our Canon ink each time one color was low. We got this as it has separate inks and the smaller size color are like $12. The software make a multipage PDF from 10 pages in 2 minutes. Pretty slick. Note: You need Brothers driver/apps to get scanning. The builtin Mac driver doesn't allow scan...?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works well. Like the fact that it wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and good quality best printer I have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer-easy to use & fast-clear copies!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve gone thru numbers brands of printers until I finally decided to try Brothers..... I should have gone with them years ago! This was the easiest printer to set up to WiFi and print wirelessly! Hands down the best printer I’ve ever owned!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The print jobs are great, wireless is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use. Very easy to install. Cheap ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer. Mediocre support by Brother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer quality and speed are fine. Does not come with printer to usb cable which was needed as we had difficulty getting wireless connection installed. Brother online instructions were not easy to follow and setup for wireless was time consuming. It works fine now

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, this printer does a good job. It was not as easy to connect to the Internet as I had hoped and we needed the Geek Squad to come and assist. Hopefully, it will last as long as our last Brother printer.

    I would recommend this to a friend