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Customer Ratings & Reviews

Brother - Work Smart Series MFC-J690DW Wireless All-In-One Printer - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 43 reviews

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  • Rating: 5 out of 5 stars

    Excellent and independent All in one

    Posted
    Wishkid
    • Tech Insider NetworkTech Insider Network

    Brothers MFC-690DW all in one Scanner/Printer/Fax, will be a good addition for any office or home. The printer itself has a small foot print is not as large as other all in one printer I’ve seen. One thing that help is that is shaped like a square with rounded corners, flat everywhere including the top. Setting up the printer was a breeze once connected to the power it will walk you through the process, you have to install the 4 ink cartridges included in the box and print a test page to complete the process. Connecting the printer to the Wifi was also very easy by using the touch screen on the front. The touch screen is not that big but is very responsive and it was easy to type despite the size. On the front you have access to everything you need from this printer, touch screen, ink slots and USB and SD card slots. Using the touch screen alone you can do pretty much everything without using any app or computer, including the ability to scan directly to USB drive, SD Card and web services which includes the following: Brothers Online, One Note, One Drive, Drop Box, Google Drive, Evernote and Box. You can also print directly from the USB Drive as well. The front panel where the touch screen is located can be position into three different angles. The upper center part of the printer flips over to be use a top feeder for the scanner or fax, even when its open the lid does not protrude outward that much maintaining the small foot print, so this printer can be store in a cabinet. One thing I notice when using the top feeder, the paper will be ejected from the top and not the bottom as most scanner I’ve used, that means you must place the scanning side facing down not upward. Using the flat surface for scanning you must lift the upper part of the device which opens completely parallel with the back of the printer. One thing I did not like when you lift the lid which is the upper feeder, it’s held a by two plastic hinges on the back, I notice the hinge on the right side seems to be very loose, fragile and it wobbles, meaning it could break with long extensive used or miss handle, I’ll rather used the feeder instead more safer, faster and more convenient than the flat surface. I assume the purposed of the hinges are for scanning things such as books because they can be pullout to make the cover flat and higher. In the front you load the paper tray which hold up to 100 sheets according to the manufacture and you can use legal size paper. The paper try seems to be little fragile too especially when you need to switch to legal size, you need to press a little plastic button that if you press it too hard it may break. There is also a slot specifically for picture printing which is cool. I was surprise to find another feeder on the back, that one calls manual feeder and only holds 1 sheet of paper, honestly don’t know what’s the purposed unless for quick print, but hey another added feature. This printer can also be used via USB connection, the connector is hidden under flat scanning surface, meaning you must lift half of the device using the two small handles on each the side. Once lift that upper part will be held by a plastic hinge mechanism which also self-soft closed after giving a little push downward. Using the Brothers iPrint&Scan mobile was also painless finding the printer on the Wifi was quick and easy. You can complete most task from the phone app including sending fax. Printing and scanning pages from the app was easy to use as well. I wasn’t able to try the fax, but it seems to be fairly to use too using the touch screen tap on fax and it will bring up the dialer, and on the phone app it will let you select file from your device or from the scanner. The windows 10 app was easy to use as well but is not as useful as the phone app as it only let you scan and print only. The print quality was pretty good and fast, I used regular paper, the scanning was also fast too. Another thing I didn’t like which this maybe personal preference was the fact that the power cable is attached to the printer is not removable. Overall this is an excellent all in one printer for any office or home, due to the wireless connectivity and ease of use, this thing can be placed in any location without the need to be tether to a computer and works completely independent. In the box it includes the printer, 4 ink cartridges, manual, CD and RJ11 phone cable. I used this all in one printer on Windows 10 and an Android device.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Leaves me feeling limited

    Posted
    1ShadowFox1
    • Tech Insider NetworkTech Insider Network

    When I first received this printer, I was very excited to have it in my home office as it looks like a professional and capable printer that would suit me very well for use in my small business. It doesn't take up much space and its aesthetics remind me of a Mercedes Benz...simple, clean, but just that hint of classy and sporty that let you know this isn't your run of the mill machine. Set up was a breeze. Install ink cartridges, plug it in, and let it walk you through everything. The touch screen is small, but easy to navigate. Even though the size of the screen and selections made me a little nervous that I was going to need to be very deliberate with my fingers when selecting options, I had zero issues. Connected to the internet and in just a couple minutes and one test page later I was on my way. The paper is located in the very bottom of the machine in an easily removable tray that is fantastic for saving space. I hate those printers where you have to load the paper from behind as it makes the machine sit out so far from a wall that it makes positioning the printer a pain and throws off the flow of any room. Brother, good work on this design idea. Never go back. Although I appreciate the space saving design, please improve on the quality of the tray and ease of paper adjustments. The tray feels light and flimsy, and every time I move the paper guides I feel like I am going to strip the plastic gears in the tray. After printing my first set of invoices, I was happy with the quality of the printed pages and the speed at which it printed. What I was especially happy with was the two sided printing was incredibly simple and neat. I always hated printing a document and having to reload that same sheet of paper, praying I loaded it in the correct orientation, in order to get a two sided print. This printer made my life easier in this aspect. However, after printing off basic documents, the new shiny feel of this printer started to wear off. After printing invoices, I typically load my #10 Envelopes into the printer and print the labels and return addresses that go out to my clients. On my old printer, it was clearly labeled where and how to load my office envelopes and there was a specific selection for #10 Envelopes. This made my life so much easier as I was able to professionally address envelopes. I am not sure that this printer has that ability. This envelope size is not shown in the printer settings menu. A C5 is. But not a #10. This is a printer geared at small offices, and I can not easily address an office envelope. I have searched the Brother website, Google, YouTube, nothing to help me. Also couldn't find anything about it in the included Brother Software. This was a big let down for me. I hope the setting is somewhere in there and I am just missing it, but it definitely is not as easy as my previous printer. With the inability to print envelopes from this printer, I tasked my old printer with this job and decided to see how well this printer would do with photos, as I had just finished editing some images and photographs for my small business and was working on some pamphlets to present to clients to outline what my company could do. I grabbed one of the images off of the computer, added some quality photo paper to the Brother printer, changed the settings on both my PC and the printer to the paper and quality desired, and sent the job to the printer. I wish I hadn't done that. All I did was waste ink, paper, and time. When the picture finished printing, the quality of the image made me think that I had loaded the photo paper wrong and that it printed on the back side that was matte. Nope. I loaded the paper correctly. The quality was just that poor. Similar to if you dropped a newspaper in a puddle. I really wanted to like this printer. On paper, it checked all of the boxes of what I could use in my office and had me excited to get it up and running. But that paper that outlines everything that this machine can do must have been printed on someone else's printer and the actual performance did not live up to the promises given in the description. You may want to look into spending a little bit more and getting a higher end product with Brother, or elsewhere.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Good quality budget-conscience printer

    Posted
    nickcal
    • Tech Insider NetworkTech Insider Network
    • Top 100 ContributorTop 100 Contributor

    At my place of work, I have access to two large industrial sized printers. They are great for big jobs, but I spend a lot of time working on layouts so I do a lot of proof printing. The color printer is in a completely different part of the building so it becomes a hassle when I need to print a single proof. So, I was looking for a smaller printer that I could use exclusively for proof printing in color. I’ve always liked Brother printers as the equipment holds up well over time. So, when I was given the option of using this Work Smart Series All-in-One Printer, I jumped at it. The printer itself is the perfect size for a smaller office setting. It measures 15.7 inches wide, which is only a fraction wider than most professional-grade laptops. It fits on the end of my desk really well at work. When it’s not in use, you can fold the paper tray up so that it’s not intruding on your workspace. The printer is designed in such a way that it’s perfect for compact desk spaces. When it prints, it has a minimal shake so your work isn’t disrupted by that printer’s tasks. Set-up of the printer was very simple. I have a real love-hate relationship with office equipment – especially fax machines – but Brother makes the process very simple. Once you connect it to power, the directions on the screen display the start-up instructions. You will be shown how to insert the ink cartridges and how to connect to your WiFi network. This printer is network capable and compatible with Apple AirPrint – both of these are features I was enthused about. Within about 5 minutes, I was ready to start printing. You will likely be instructed to update your device’s firmware once it’s connected to an internet signal and this might take up to 5 minutes on its own. I was impressed by the display’s responsiveness to touch commands. It’s small (2.7 inches), but it works really well. The printer does not have an Ethernet port, but it does connect well to wireless really easily. I’ve never had an issue with it disconnecting once it’s connected. There is one main paper tray that fits letter and legal size sheets of paper and with the bypass tray you can feed 4x6” photos and other specialty paper, which is really good for my purposes. I thought the printer did a good job of printing text documents and images. If you are planning on using this for professional quality graphics, I think that might be a little out of the printer’s reach. While it does a good job with clarity, it’s just not meant for high-quality print jobs. For me, when I print a proof of a layout, I’m mostly looking for reference. So for that, it’s perfect. If you are looking for a good budget-conscience printer, this is a good machine for that type of purpose.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Well Designed,Solid All-In-One Print/Copy/Scan/Fax

    Posted
    SwigglesMilam
    • Tech Insider NetworkTech Insider Network

    The Brother WORK SMART MFC-J690DW is a nicely designed, compact All-In-One print/copy/scan/fax that sits on a footprint of 15.7” wide by 13.4” long and is only 6.8” in height (16.2” w x 18.7” l x 8.9”h, all parts extended). It weighs 18.1 lbs., can be wireless or cable connected (Ethernet UPT CAT 5 or USB 2.0) to a computer, and has many print options using either iOS or android mobile devices. It is a good ‘desk size’ printer that can do a little of just about anything an office would need; and with the added Brother’s software templates, sharing ability, etc. a lot more if creativity is combined with the power of the software and equipment. The new series of MFCs includes 3 different products, and this review covers the mid-range product. The prints and photos are the best that I have seen from any Brother’s printer. In recent models, Brother seems to have put a greater technological emphasis on the quality and resolution of the end product from their printers. Initially, their invention of Innobella Inks and Innobella Papers were the result of their goal driven by the desire to create reliability of print longevity and richer print colors that were defined with sharper images. The technology of Innobella Ink and Paper allows more colors, true color of the visible spectrum between yellow, red, magenta, blue and green, to be met. But the new series of MFC’s goes a step further and integrates a new advanced print head that produces a 1.5 picolitre ink droplet precisely and accurately where it should be placed in order to create smoother and sharper images with much finer definition. This allows for a resolution of up to 1200 x 6000 dpi. The equipment was very easy to set up. The installation software with drivers downloaded quickly and installed flawlessly from the Brother Support Website. I downloaded the update to the Brother’s i Print and Scan app and set up a wireless connection so that I could use the printer, copier and scanner with a desktop computer, laptop, iPad, tablets and iPhone. The Printer worked flawless with all computers and mobile devices. Some of the printer’s features include, color or black/white, 1- or 2- sided, and borderless printing. Various sizes of both paper and photo paper can be used; including, Letter, A4, Executive, A5 and Photos of 4"x6", 3.5"x5", 5"x7" or index cards of 5"x8". The printing width of all documents is limited to 8.26” (8.50” borderless). Plain, inkjet, glossy and recycled paper can all be used. Part of the compact design allows for only one paper tray and the photo/index card tray is built as an upper layer to the main and only tray. The paper tray can hold up to 100 pages and stacks and sorts the pages as directed. The ADF holds up to 20 pages of documents in sizes up to 8.5”x 14” and folds down neatly when not in use making the printer a somewhat sleek, rectilinear cube. The scanner glass length and width limits paper size to a maximum of 8.5” x 11.7”. Copies can be reduced or enlarged in increments of 1% from 25% to 400% which is another great feature and the resolution when copying prints can be up to 1200 x 2400 dpi. In addition to the ADF and glass scanner flat bed, a manual feed for envelops, etc. can be used. The photo printing aspects also impressed me. The design seems to be more driven than most on trying to help the user print photos from a variety of means besides uploading jpeg files onto a computer. Compatible media includes many types and capacities of memory cards and USB storage devices. You can even preview photos on the printer’s 2.7” touchscreen and print directly from any Pict Bridge enabled camera. I printed on glossy paper and the resolution was good, not of A+ quality, but very good. Factors in this could have been the original photo's quality, quality of photo paper, etc. There were no problems with the paper feeding from the tray or printing. As a time saving feature, the photo capture capabilities can scan JPEG, PDF, and TIFF file formats to various media including email, networks, the cloud, etc. This can often eliminate a step of uploading files to a computer in order to work with them. The Fax utility set up easily and quickly. Some features include, faxing in either black/white or color, an address book capable of retaining 100 x 2 addresses, and an automatic redial of once after 5 minutes. The fax also has a memory transmission and out of paper reception of up to 200 pages which is impressive and often appreciated in a small office. Rightly named – Work Smart – this printer is a little “jack of all trades”. For the money, it’s an exceptional buy for a small office, school, home office or organization that does not need to mass produce copies, but has the need for a solid printer, copier, photo capture device, scanner, and fax. And it's a good buy for one who wishes to integrate these features as seamlessly as possible into their small network.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great all in one printer

    Posted
    Aaronxx7
    • Tech Insider NetworkTech Insider Network

    I have used Brother printers for years, and they have always seemed to deliver great quality at a slightly lower cost than some of their other brand name counter parts. This printer comes with a telephone jack for faxing, plus usb port , and internal wifi adapter for connecting computers and mobile devices. This was a breeze to connect to my wifi, using the touch screen on the front of the machine. I also had no problems downloading their app on my phone and printing a few 4x6 photos, directly from my photo gallery. The pictures looked great, excellent clarity and color, with borderless printing. It seemed to take a little longer than some other photo printers to print, but this still did it with great results. I also printed a few pictures on regular paper, these results were as expected, the pictures were recognizable, just a little blurry. I was more so curious to the print times for text and images, these again seemed to be a little bit longer than expected, but with great results for the text. I printed the text in a reduced size, and even that was impressive, I couldn't believe it was legible. (see image**) The automatic document feeder and dual sided printing are great features to have at such a price. I also like that you can keep regular paper and photo paper in the tray at the same time, but just slightly bummed that the machine does not switch between these two medias on it's own. Someone has to manually slide the tray into position for the machine to grab the right papers, when switching between the 2 different types of media. The ink cartridges load at the front right corner of the machine, just match up the colors, and they slide right into position, locking when placed all the way in. Very easy to install. Overall this printer would be great for any small home office, or personal use. It provides everything that anyone would need, and does it very well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice looking design. High Quality printer

    Posted
    SL7977089
    • Tech Insider NetworkTech Insider Network

    Usually Brother brand printers are looking bulky and mostly a cheap variant of HP. This MFC-J690DW is a good way to go as superior product. Brother made this printer with very responsive and comprehensible touch screen control. Printer is slim (for the options) and has the top completely flat when closed. Looking really sharp. Setting up the printer was very easy thanks to the touch screen display! Connecting it to WIFI was fast. I even tried with a low signal WIFI, the printer did just fine. It is an MFC so there is also a fax machine included. While the FAX should be extincted... Brother fax machine built in this printer is really something different: It allows you to fax directly (through the MFC of course) from your phone, laptop, chromebook... Something that used to require some extra steps in the past. The printing quality of this MFC -J690DW is really above average it exceeded my expectation. Scanning, copying and printing are quite fast (what usually needed for small office or home use). Of course it is not your crazy laser printer... But it is just fine. To my surprise, this printer still has the USB connection. It is kind of buried inside the printer for some reasons! Like Brother is ashamed to having it exposed! Honestly, they should have kept the Ethernet port instead... This is my personal opinion... Maybe some people are still using the USB for printing... Printer has nice features like automatic duplex, back feeder (very important for some organizations and been neglected by other brands), easy ink cartridge loading with transparent level check! Brother is also trying something good and mostly useful for a lot of companies out there: "Refresh by Brother". I like the idea and the concept as I am using it with different brand. Brother has to do better on the pricing though. It is still not very appealing. Over all, I really recommend this printer for what it is delivering and what it is capable of. New and improved MFC from Brother!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer for a home office

    Posted
    Chuck
    • Tech Insider NetworkTech Insider Network

    I've been using this printer for a few weeks and I really like it. For the functionality it provides, it has a rather small footprint, which is great, because I was able to place it on a small table in the corner of my home office. One of the other things I like is how quiet the printer is; it's much quieter than the HP inkjet I've been using. Setup was rather simple, but one problem I ran into was with the software/driver installation CD that came with the unit; it was unreadable in every machine I tried. Not a huge problem since the same software is available online, but I also ran into a similar problem when trying to add the printer to my other computers; the remote driver installation always fails and I have to manually install the drivers from the website. I haven't called Brother support yet to see if they can provide any fix for this, but at this point it's just a small inconvenience. The printer has worked flawlessly so far with no issues such as paper failing to load or jams, and the colors are true to what is seen on the screen. The touch-pad for controlling the printer manually is small, but fairly easy to read and quite responsive. Also, being able to consistently print from mobile devices is also a huge plus; my previous printer would sometimes print documents incorrectly if they were coming from my phone. One of the features I've found most useful is the ability to scan documents to searchable PDFs using the downloadable apps from Brother; I've found a multitude of uses for this feature. The only thing I wish it had was a bit more paper capacity, but I don't print a ton of things, so that's not a huge deal. Overall, I'm very happy with this printer. So far it has managed to do everything I want and then some. I would definitely recommend this to anyone needing a solid printer for home office use.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect in a Home Office

    Posted
    Danno
    • Tech Insider NetworkTech Insider Network

    If you’re looking for a great inexpensive all-in-one printer, than this is a great machine. Setup was extremely fast and easy. First, you load in the paper and turn on the device. It’ll instruct you how to load in the ink and then there’s about a five-minute install phase. I used the disc to install software and was ready to print after about 20 minutes. I really enjoyed the fact that all you have to do is plug it in and it literally walks you through the setup process. Installing and replacing ink is very easy. One the front lower right side, you can pull out the component. Place the separate ink cartridges into their appropriate slots and then turn on the machine. The printer will then initiate a setup for about 5 minutes and then you’re ready to start printing. Something to note is that the ink cartridges will have to be purchased individually, which might add up. The printer claims it’s very efficient, but time will tell. The printer has a digital touch screen. I was impressed with its responsiveness and ease of use. In less than a minute I easily connected to the WIFI router. You’re able to print from your mobile device, which is very convenient. I found that printing a word document was excellent (just black text and some minor color highlights). When I printed an image it was crisp, but the colors weren’t too vibrant. This could be because I printed it on standard paper and not photo quality paper. Overall, this will work perfectly in my home office. If you’re not using it for professional documents or photo printing, this printer is a great option. It’s a great printer for the family.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Text - mediocre graphics

    Posted
    TechMatcher
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    I'm picky about my printing. I like crisp text, solid fills and vibrant colors - especially on business material and/or presentations. The Brother J690DW is a low end All In One device - best suited for the home office with small printing needs but requires the Scan and Fax features - with the occasional copy. I found my business template backgrounds to be a bit inconsistent with the color and an occasional line in them. It's WiFi or direct connect capabilities make in convenient for the small office and printing fro your mobile device. The scanning feature to Dropbox and other popular services make it easy to save and send images, etc. The flatbed scanner is nice for books, magazines, receipts, etc but I noticed the back hinges seem a little flimsy - not sure on their longevity. Printing costs are sure to be a factor though. Research shows using Brother's advertised prices and page yields for its highest-yield MFC-J690DW-compatible cartridges, the calculated running cost was at 5.5 cents per monochrome page. Color pages tally up at about 16.3 cents each. Many other printers are far cheaper and produce better graphics. Overall - if you don't have a large print/copy volume, and are looking for versatility in the scan/fax area - this is can be an inexpensive solution for you.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent AIO Device - if you don't Print Much!

    Posted
    dnottingham4
    • Tech Insider NetworkTech Insider Network

    My wife, who does genealogy and family history as a hobby, wanted a printer that would connect to her computer to mostly use for scanning pictures and documents. She was tired of waiting for me to go to work and then use my Epson all in one to do her scanning of old photographs. I knew I made the right decision with the Brother MFC-J690DW Printer when I heard her scream, “Oh MY GOD! DAVID THANK YOU! THIS IS SO AWESOME! COME LOOK SEE THIS SCAN! OH MY GOD!” I went in the room and she pulled up picture or two, showing me the original. She said, “ I think the scanned version is actually better than the original! How is that possible?” And sure enough it was an extremely good scan of the old photograph. Now the drawbacks to the Brother MFC-J690DW Printer, at least for my wife is that she hasn’t been able to set a custom print area. She has to go into a program on her computer and trim the excess scan off, but the picture quality itself was totally worth the cost of the printer, according to her. According to the manufacturer, the MFC-J680DW has a scan resolution of 2400 X 1200 dpi (Flatbed) and 600 x 1200 dpi (Auto-Document Feeder). The Brother MFC-J690DW Printer will do more than just scan though. It will also print and FAX. It does very well on Text Prints and a decent ink jet print on pictures. It’s relatively fast at printing with a 12 ppm black/10 ppm color rating. The ink cartridges are typicaly priced for Ink jets - running in at about 5.6 cents per pack black only and 16 cents per page color - thus the recommendation for not printing too much. The innobella color inks are good inks. I think the other thing that my wife likes is that it is connected to our network wirelessly, so one less cable across her work area. It also has automatic scan to the cloud. This will allow scans to be shared easily to friends or to your phone or tablet. Bottom line, you can’t go wrong with Brother MFC-J690DW Printer!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I REALLY LIKE THIS BROTHER AIO PRINTER!

    Posted
    DAHinAZ
    • Tech Insider NetworkTech Insider Network

    First off, the BROTHER Work Smart Wireless AIO Printer was packaged very well. No fear of buying this online and having the delivery company destroy the printer during shipping. Every item was securely in place and well-protected. The Work Smart printer was very easy to setup. The on-screen instructions were easy to follow and it took only minutes to get the printer and my PC setup to start working together. It was nice that the 4 ink cartridges were included with the printer. The printer handled a couple of different sizes of paper (i.e. letter, legal and small photo paper) and the quality of the output was exceptional. The photos looked life-like and had great high-resolution color. The business documents with black and color looked fabulous. It was nice having a 100-sheet paper tray capacity; there's nothing more irritating than to have to continually re-stock the paper. I use duplex (double-sided) printing a lot to save paper. This BROTHER WORK SMART did double-sided printing very well and I haven't had a jam yet! The printing speed (12 ppm) was exceptional for this small, lower-cost printer. I don't usually use "wireless printing", but I did with this printer. I was able to easily send documents to it from my PC, laptop and a couple of pictures from my phone. All worked well with no "wireless" problems - which I've had problems with in the past with other printers. I liked this AIO printer because I could SCAN and FAX. Scanning worked very well ... easy to use and the transmitted data and pictures had excellent resolution and were easily saved to different formats on my PC. I still FAX a lot for business, and this AIO handled my faxing needs from the device and also wirelessly. Lastly, it nice that EPSON includes a 2-year warranty! Most other brands its 1-year, if you're lucky. That says a lot about EPSON and the quality of their printing products.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Compact and Great Quality

    Posted
    jailoliv
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    I would never consider buying an inkjet printer that is not multi-function, except for the fact that they tend to be bulky. I still use fax – not because I like but because there are still a lot business need for FAX. Scanning and copying are just things you need at home as much as the office. All those functionalities tend to make this type of printer take a lot of room. Surprisingly, this Brother MFC-JC90DW is not bulky at all. Setting it up on Wi-Fi was very easy and I love the capability of printing from the cloud. I printed something for my daughter at home while I was at work using an app on my phone. She started looking around the house thinking that I was at home playing tricks. The option of scanning directly to Google Drive and OneDrive is great. I just did that to some documents I needed a family member to see. No e-mail attachment necessary. Full duplex and back feeding are welcome features present in this printer. The only thing missing is an Ethernet port. That does not bother me because I have good Wi-Fi but if you do not, you may miss the flexibility of connecting it using a network cable. Interestingly, it has a USB port that you can connect to your computer if it is close to the printer. The touch screen is small for my taste but it does its job and you are not overpaying for a bigger one. Everything is easy with this printer, even scanning from your phone. So far, nothing has convinced me that this is not an excellent multi-function printer for home use.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A good printer for most households

    Posted
    gwtbike
    • Tech Insider NetworkTech Insider Network

    I really like the look of this printer and it's a nice, clean, business-like design. If something is going to be sitting out in the open it should look great and this fits the bill. Although this may take up slightly more room than a true compact printer, it's much nicer to just have a slide-out paper tray than the types of printers that load from the top/back which actually can take up a lot of room. Overall, it's small but provides some conveniences of larger printers. The construction of the printer is on the budget end of things: the paper tray is a little flimsy as well as the hinges on the back. Setup was super easy. You just install the ink cartridges and the setup guides you through everything. The controls are simple and intuitive. Although the touchscreen is small, it functions well and I have average sized fingers and never had any accidental presses. WiFi setup and use has been consistent and I did not have any issues with dropping connection but the convenience is fantastic. There is a USB connection if you need to connect to it directly. Printing from my iPhone was a snap and found that to be one of my favorite features. In terms of printing quality, it's going to be a bit of a mixed bag. Black and white text is great, but where it falls a little short will be with graphics, especially if you want consistent color with large areas of a particular color. I experienced a little banding of colors on occasion. Replacing ink cartridges is super easy as you just access them from a front panel. Convenient. However, the ink cartridge prices leave a little to be desired. Overall, I think this printer is a nice balance that provides just enough for almost any household.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Full use printer capable of all professional needs

    Posted
    TheTruthRealDeal
    • Tech Insider NetworkTech Insider Network

    The Brother - Work Smart Series MFC-J690DW Wireless All-In-One Printer - Black is a dynamic home printer that has multiple functions which can handle a professional workload of tasks. Installing drivers and the software package on my PC was as simple as inserting the CD and then follow instructions. I also installed the Brother iPrint & Scan app from Google Play on my Pixel phone. Initially, the automatic scan to connect the printer and my phone took too long. I was still able to connect manually by entering the IP address displayed on the Brother - Work Smart Series MFC-J690DW Wireless All-In-One Printer - Black LCD Touchscreen after I pressed the Wi-Fi icon. The picture of the printer displayed on my phone verifying a Wi-Fi connection has been established. The following functions were available with my Pixel phone, Print, Scan, Copy Preview, Fax Send, and Machine Status. Compatible functions will depend on the selected device. From my phone, I can print Photos, Documents, Web Pages, Emails and from my Cloud Services. Cloud services include Dropbox, Evernote, Google, and OneDrive. Printing on both sides of the paper is another great function. There is no need to manually reset the paper to print on the second side. The Brother - Work Smart Series MFC-J690DW Wireless All-In-One Printer - Black does it on its own.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Home Office Printer and Fax!

    Posted
    Samrio
    • Tech Insider NetworkTech Insider Network

    This is a great printer for general and home office use! The setup was SUPER easy, compared to previous models and even some competitors. It prints quickly, and I found the color quality to be better than a similar Canon printer for general documents, but graphics weren't nearly as colorful and clear. However, it's a great All In One that works with Google Cloud Print! Let me tell you that I love this feature. Printing from anywhere with my Chrome browser in Google Apps. I tend to do this with contracts I start at the office, and then come home to collect them. This is a great printer if you have a home office, and just need a basic all in one for most business tasks. Faxing was a huge win for me, as I sometimes end up having to fax documents. Just make sure to research the ink cost. I'm already running low on the color ink cartridges after about 30 pages with graphics. I don't think it's typical, but your mileage may vary.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great home printer

    Posted
    pMurphy
    • Tech Insider NetworkTech Insider Network

    This is a fantastic printer. The set up instructions were very easy to follow. It practically sets itself up. After you take off all the protective tape you are ready to start. The ink is super easy to install. I am curious to see how much I am able to print with these cartridges. Once I connected to my hone WiFi I was in business. I mostly print from my iPhone and it immediately recognized the printer when I selected AirPrint. It holds a good amount of paper so I don’t have to change it out as frequently as my previous printer. We are so happy with this printer. It feels like a high end printer but at a very reasonable price. If you need a home printer or one for a small business this is great. It has a feeder on the top for copying or scanning.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quality all in one compact printer

    Posted
    Prat
    • Tech Insider NetworkTech Insider Network

    Brother MFC-J690DW is a wireless all in one inkjet printer, scanner and fax machine. It is perfectly suitable for small office or home use. Setting it up was easy. When you connect it to the power, you will be presented with instructions that you can follow and print the test page as a process completion. The internal paper tray can hold 100 sheets for automatic feed. The unit comes with 2.7" touchscreen for all the menu settings and navigation. It uses 4 ink cartridges like most printers these days. I wish printers go back to the simple black and color cartridge. One nice feature is that you can scan directly to OneDrive, Dropbox, Box, Google Drive, etc. You can also print from any device, mobile or a laptop and also via any USB or SD card, connected directly. The print and scanning functions was pretty fast and the quality was good as well. Overall, a great compact all in one for home offices or small businesses.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Brother printer

    Posted
    Patp
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is my second brother printer and I have been pleased with the quality of the printing. Colors are bright and clear and set up wasn't too bad still. I like it can be plugged in anywhere. Pretty easy to print double sided and scan with the software. Minor complaints paper loader is not that great you have to take your time to load or it can get stuck. It hasn't used too much ink and I have printed over 100 sheets but I'm sure it's sneaking some color when I print black only. Ink prices are better than HP.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Smart Printer

    Posted
    Parker
    • Tech Insider NetworkTech Insider Network

    The Brother worksmart printer is a great printer for my home office. It comes with a telephone line, ink and instructions. It does your basic print, copy, scan and fax. I like that it has a small 2.7inch screen that you can navigate with. You can also print from the cloud through apps like One Note and Dropbox. I also like printing wirelessly from my phone too. Everything that I need for my home office this printer is able to do.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A reasonable price tag for a good printer!

    Posted
    JayDubsFL
    • Tech Insider NetworkTech Insider Network

    This printer brought our home office into the 21st century! The printer is fast, quiet, and does everything a much more expensive printer would do! I have to say, there are other two letter printer manufacturers that have fallen out of favor with me in the last few years - Brother is one of the ones I've come to recommend to others when they wanted a printer that would outlast the starter ink cartridges that come with the unit!

    I would recommend this to a friend