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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 293 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

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    Rating 4.0 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers praise the keyboard quality, battery life, and ease of use of this wireless keyboard. They also appreciate the sturdy hinge and improved stability it offers compared to the original keyboard. While some find it adds weight to their Surface Pro, the secure fit and smooth typing experience are frequently highlighted as positive aspects. Overall, the positive feedback on key features outweighs the concerns about added weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 293 reviews
  • Rated 5 out of 5 stars

    Works great and much cheaper than Microsoft versio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it. You need it. It folds up perfectly and costs less than others.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The BEST Non-Microsoft Surface Pro Keyboard

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, Brydge is somewhat of a ‘newcomer’ to the 3rd-party keyboard market having been founded in Park City, Utah, in 2014 (ok, so, technically, they started earlier, via a Kickstarter campaign (for an iPad keyboard), but the company, as it’s currently known, became “real” in April 2014). In that relatively short period of time, they’ve created some excellent keyboards, mostly for iOS & Android devices, but also for the Microsoft Surface. Their latest, for the Surface Pro 4 (also compatible with the Surface Pro 3 & 2017 Surface Pro), is the Brydge 12.3 (which is also available as the Brydge 12.3 Pro, with either 128GB or 256GB of built-in storage). This clever Bluetooth keyboard effectively turns the Surface Pro into the equivalent of a Surface Book, without the higher price of a Surface Book…yet, at the same time, retains everything people prefer about the Surface Pro. UNBOXING, INITIAL IMPRESSIONS, & BUILD QUALITY: The packaging is very nicely designed, with the flap opening held in place by magnets. Upon opening, you are greeted with a keyboard constructed out of aluminum, which gives it somewhat of a MacBook Pro-esque appearance. The only included accessories are a USB charging cable, and an extra pair of hinge buffer-grips (more on these, below). While removing the keyboard from the box is simple enough, the “compartment” where the accessories are located is a different story. Unless you want to tear the cardboard (which is glued in place) away from the box, removing the accessories requires a bit of finesse. This could be considered, both, a good & bad thing – good, because the package design holds everything securely in place; bad, because removing items is on the somewhat difficult side. Getting back to that MacBook Pro-esque appearance, it carries over to the bottom, right down to the round, black rubber feet at each corner, and even the way the information is printed/etched into the bottom of the keyboard. It might even lead to the assumption that the designer(s) previously worked for Apple (to be honest, I have no clue). At the same time, unlike the curved features of Apple’s products, the Brydge 12.3 Keyboard retains the angular appearance, right down to the same degrees of bend, of the Surface Pro. While the mousepad is on the smallish side, it really doesn’t affect me, as I prefer to use the Surface Mouse (to be completely honest, I’ve never cared for the mousepads on laptops, almost-always preferring to use an actual mouse). As for the keyboard’s build quality, it appears to be as good as (possibly better?) than anything manufactured by Apple. As much as I dislike Apple products, it has nothing to do with their build quality. This appears to be about as solid as could be. As far as I can tell, the keyboard’s top plate is a single piece of aluminum, while the remainder (bottom & sides) is a second piece, with the top plate held in place through 11 screws along the bottom edges. The keys, themselves, are plastic (as opposed to the rubber keys found on a MacBook), but they have a flat (as opposed to glossy) surface, which provides a better, as well as solid, feel. SETUP: Setup couldn’t be any easier. First, you want to “attach” (ie. insert) the Surface Pro to the keyboard, which is as simple as sliding the Surface Pro into the hinged tabs on the keyboard. Once the Surface Pro is inserted into the keyboard’s hinge, you might need to slide the Surface Pro left/right, to align the tablet & keyboard edges. If using a Surface Pro 4, or 2017 Surface Pro, use the pre-installed grips; if using a Surface Pro 3, use the grips included in the “accessory pack”. Next, charge the keyboard (you can use the included USB cable, but any USB-to-microUSB cable can be used). Finally, after charging the keyboard, you simply power on the keyboard (Fn + Delete), set the Surface Pro to search for a new Bluetooth device, and then press/hold the keyboard’s Bluetooth button until the power LED (on the Delete key) flashes blue. Once the Surface Pro detects the keyboard, it asks you to enter the 6-digit pairing code, followed by the <Enter> key, and the keyboard should be paired. USE: Compared to most laptop keyboards (Windows & Mac), I really like the keys on the Brydge keyboard. They are responsive, provide just the right amount of travel (for chicklet-style keys), and…before I forget to mention it…are backlit. The backlighting is controlled by the Fn + Ctrl buttons, with off, low, med & high settings. As for the mousepad, while I will always prefer using an actual mouse, I must admit that the trackpad is extremely responsive, as are the left/right buttons, and the “tap” function. Compared to the Microsoft Surface keyboard (which I also have), the keys are more responsive, and plain feel better. If I were to say this could, quite possibly, be the best laptop keyboard I’ve ever had the pleasure of typing on, it wouldn’t be far from the truth. Typically, I type reviews on my desktop computer, which has a mechanical keyboard…however, for this review, I am typing the entire thing on my Surface Pro, using the Brydge 12.3 Keyboard. That, alone, should tell you enough about its usability. ADDITIONAL THOUGHTS: As with all but a few products, there’s going to be something at the opposite end of the spectrum. For the most horrible of products, it’s sure to have at least one good thing…likewise for really good (and even great) products, such as this, where there’s bound to be something not-so-good. In the case of the Brydge 12.3 keyboard, the first thing that comes to mind is the weight. One of the primary reasons I chose a Surface Pro was its incredibly light weight. I was tired of carrying around a laptop, and, since obtaining my new desktop, there was no longer a reason to have a gaming laptop (my desktop, needless to say, is quite powerful). Sure, I could have gone with an ultrabook, but they are quite costly. There are also several “2-in-1” hybrid laptop/tablets, but, while less expensive than most ultrabooks, they are also heavier. What I wanted/needed was something with the lightweight-ness of an ultrabook, with the dual-functionality of a hybrid…thus the Surface Pro. The Surface Pro, alone, weighs 1.73lbs. Add the Surface Pro Type Cover (0.68lbs), and that increases to 2.41lbs, which is still incredibly light (by comparison, the Surface Laptop weighs 2.8lbs, and the Surface Book 3.5lbs). the Brydge 12.3 Keyboard weighs a fairly hefty 1.63lbs, thus, when combined with the Surface Pro, a total of 3.36lbs…anything but “lightweight”. The combination is almost as heavy at the Surface Book…although it’s still considerably less expensive (by $350, when comparing a Core i5 model with 4GB RAM & 128GB storage). THE GOOD: Ease of setting up Ease of configuring Very-well built Excellent material choice Relatively affordable THE BAD: Heavy (almost doubles the weight you’re carrying) THE UGLY: Nothing…honestly, there’s really nothing I “hate” about the Brydge 12.3 Keyboard FINAL VERDICT: Is the Brydge 12.3 Keyboard right for you? Would I recommend it? The answer to both questions is simple, yet complex. Starting with the reason why I wouldn’t recommend this keyboard, the weight…and only the weight…is the one, and only, reason why I wouldn’t recommend it. There are several ultrabooks that are approximately the same weight (some even lighter), which are more powerful, and have more ports (the Surface Pro only has a single USB 3.0 port). Of course, they also cost more, which leads to the advantage of a Surface Pro…as well as why I would recommend the Brydge 12.3 Keyboard……….versatility. Now, what I’m going to suggest/recommend might seem a bit excessive (cost-wise), but bear with me. If you already have a Surface Pro (3, 4, or 2017) & Surface Pro Type Cover, then the “cost” will be considerably less…so this is aimed more at those who don’t already have these. Having a Surface Pro, a Surface Pro Type Cover, AND a Brydge 12.3 Keyboard is, quite possibly, the BEST combination you could have. Without any key board attached, you have one of the best (possibly THE best) Windows 10 tablets available. Next, sdd the Surface Pro Type Cover, and you’ve created an ultrabook with touch display (which most ultrabooks don’t have), which is lighter than any other ultrabook. Finally, swap the Type Cover for the Brydge 12.3 Keyboard, and you’ve just converted your 2-in-1 hybrid into a true ultrabook (albeit, one with only a single USB 3.0 port…although this can easily be corrected with a portable USB hub). With this collection, you will effectively create a 3-in-1 hybrid, which NONE of the Surface Pro competitors can compete with. In sort, it’s a win-win-win situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was easy to connect and use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price. Easily connected. I can use it very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great keyboard, the best thing is it is fully removalbe

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No backlit keys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to figure out how to connect because instructions were not that great. I was told it had backlit keys from salesmen but it does not and it is a major drawback! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes! I’ve been waiting for this for so long... perfect for my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice keyboard attachment for the Surface Pro!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally there’s a solution to using this as an actual laptop/tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard was very easy to set up and it works wonderfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Overall, it was worth the purchase,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have one of these. Makes life easier. Good size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues with the keyboard. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Surface into a Laptop?

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Microsoft Surface keyboards since I purchased it. They are lightweight, but tend to be a bit flimsy. The Brydge gives my surface the look and feel of a solid laptop. After getting it paired, which took me a bit because I didn't hit enter after entering the code, it worked like a pro. The texture of the case is very much like the metal on the Surface. You can adjust the back lighting and it has all the functions found on an advanced keyboard including volume, email and sound hot keys. It says that a charge should last several months so we will see. If the battery is anything like the rest of the keyboard I have no doubt. Probably one of the nicest features is it's ability to hold the surface upright without the kickstand. Now, it does add a bit of weight but this is without a doubt the best accessory for a Surface Pro for anyone who uses their Surface as a laptop replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    table to laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives my surface table more of a laptop feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    freat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    finally the surface tablet is like a notebook. I live it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed feelings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought by having wiring it would be better but at times the connection is not that great. I am thinking about exchanging it for a regular keyboard

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trackpad was very laggy and had to reconnect itself about every 1 or 2 minutes. I returned it and am using my type cover again...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    Died within a couple of months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard was pretty amazing while it lasted. Not worth the money since it only lasted a couple of months (just getting around to writing a review now). It just stopped working. A complete waste of money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Awesome MUST have for Surface Pro 3/4 users!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ULTIMATE accessory for Surface Pro users that want a sturdy keyboard with real keys! I am very impressed with how solid an premium this keyboard feels on both my Surface Pro 3 and 4. The included adapter pads made it a snap to switch so it fits my Pro 3 with no problems. Once clipped on to the Surface Pro it feels solid and like a natural part of the device. The only thing that I would say that I had concern with was the weight as it is a little heavy but that can be a good thing or bad thing to some people. The good part of that is that you can open it easier and because it's heavier it's not a likely to get knocked off the desk. In all, the look and feel is just about perfect and I really like that you have the option of selecting models that provide expansion to the SP like for more storage/ports depending on your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Hinge, Keyboard quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Well built but misses the mark.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Brydge Keyboard for the Surface Pro 3/4 is the newest additions to Brydge keyboard line up. It is mostly well built ( more on that) and does what it is supposed to. Brydge’s web site manual is an easy , quick reference. You will definitely need to use the manual to understand how to use all the functions. For example, I could not figure out how to lock the F Keys ( it is caps + FN key.) Regardless, here are the pros and cons : Pros Well built casing. Typing – very tactile and good travel. Back lit keyboard Good snug fit of Surface 4. Hinge mechanism is tight and let’s you use the Surface like a regular laptop. Opens up 160 degree plus. Cons - Too thick . Could be made thinner but of a denser material. They could have built in a battery to extend the life of the laptop USB charging port loose out of the box. No extra connectivity ports. What’s the point? So for my last of the “Cons,” what is the point? The only true advantage I find is if I am somewhere and need to use the Surface 4 on my lap. The Brydge Keyboard eliminate the need of the hinged back support on the Surface Pro 4. But what else does it offer? Not much. It doubles the thickness and nearly the weight of a Surface Pro 4. At it’s list price , they should have put in a huge battery to double or triple the life of a Surface Pro 4. As noted, out of the box the charging USB port was loose and obviously not connected properly within the keyboard.That should not have been missed by Bridges quality assurance. For the most part, I prefer the stock Type keyboard that Microsoft offers, it is much lighter. Of course, the Brydge keyboard was designed with a different purpose in mind. It just falls short on offering features for the price. If they had put a battery that charges the Surface, this would have been a hit.

    No, I would not recommend this to a friend
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