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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 293 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers praise the keyboard quality, battery life, and ease of use of this wireless keyboard. They also appreciate the sturdy hinge and improved stability it offers compared to the original keyboard. While some find it adds weight to their Surface Pro, the secure fit and smooth typing experience are frequently highlighted as positive aspects. Overall, the positive feedback on key features outweighs the concerns about added weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 293 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter to take to college working out wonderfully

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is certainly the type of keyboard I looking for my Surface Pro something that is rugged for everyday use in my vehicle. This keyboard has withstood the everyday ruff. If you are looking for a rugged keyboard for your Surface Pro this is the product to get!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase. I never use the type covers and this makes my Pro a laptop I love it and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for 3-4 months and have only charged it once turns your tablet into a laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife she loves it easy to work with makes a great keyboard for tablet

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Well made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for the price well made easy to set up long lasting battery time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effective for laptop conversion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I needed the surface to be able to stand like a laptop. It works like a champ only issue I had was when miracasting to the tv. It will connect to the display but the keyboard interferes with the signal and disconnects as soon as engaged.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is great for those times when you need extra support while typing. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Much better than any other products I've used.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 3 out of 5 stars

    Average bluetooth keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expect a lot of input delays and slow dragging mouse pointers. The build quality is outstanding but being Bluetooth makes it slow and unable to keep up with my typing and work flow. It will be returned

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    LOVE this device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and well built keyboard. I would highly recommend to anyone with a surface!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is more sturdy then the traditional keyboard that goes with the Surface.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in-store for a Surface Pro 6, even though the box claimed it was only for Surface Pro 3 and 4. The store clerk assured me that it would work with the Surface Pro 6. That was true, but only after much effort. The instructions to pair the Bluetooth did not work with my Surface Pro 6. After several attempts I resorted to going into the Settings and only then I succeeded pairing the keyboard. I started using it but found it uncomfortable and certainly no improvement on the Microsoft keyboard that is normally used with the Surface Pro. So I decided it wasn't worth the money and returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Keyboard is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Brydge keyboard is more sturdy and great to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is better than my previous one purchased 2 years ago. User friendly

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much better than the MS keyboard. Does not illuminate keys though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lightweight keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect fit, lightweight, easy to use.Love that you can detach.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard for your Surface device. Great build quality.

    I would recommend this to a friend
  • Pros mentioned:
    Hinge, Keyboard quality
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Alternative/Complimen to MS Surface Keyboard

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Fits Surface Pro 4 snuggly Solid design and construction Aluminum case closely matches surface color Chicklet keys have a nice feel to them Backlit keys with multi-level brightness Hinges are strong, supportive, and move smoothly Silicon shims protect and grip my Surface tablet Keyboard and Surface auto sleep when cover is closed Cons: Touch pad right click has issues in MS Word Keyboard ships with a strange white powder on it Doubles the weight of my Surface Pro 4 I have been a MS Surface user since the first Surface RT was released several years ago. The Surface type cover, in all its iterations, has been the constant companion for all of my Surface products. I did not know that anyone made a portable, third party option specifically for the Surface line until I was given the opportunity to review this keyboard. Brydge came up with something truly unique that fills a use case that the MS Surface type cover does not address: limited space applications where the surface kickstand can prove cumbersome. I do love my MS type cover and the 2 in 1 flexibility that it affords me. Microsoft did an excellent job inventing and leading the 2 in 1 portable revolution. I also love the kickstand and wish more tablets adopt the feature. However, there are times where the kickstand does get in the way. Anyone who has tried to re-purpose an airplane tray table as a laptop work space can tell you that the more compact their portable computer is the better their experience. My own experience has taught me that the Surface kickstand takes up too much real-estate on the tray table to be functional. The same goes for small café tables, busy desks, or anywhere surface space is at a premium including my own lap. For these situations, the Brydge 12.3 keyboard is a welcome additional to my portable toolbox. The sturdy aluminum construction really gives this product a premium feel. The surface does appear to have a powdered finish. When I opened the box there was white powder on the surface that I had to wipe off with a damp cloth. My best guess is that the powdered reduces the finger print magnet phenomenon that plagues so many smart devices these days. The downside, is that the powder does dry out my finger-tips. My recommendation is wash your hands after using this product before you eat or rub your eyes. The chiclet keys have a good feel about them. Each key is well spaced, has a longer travel than the surface type cover, and produces a quiet click when depressed. If you are accustomed to the surface type cover, then you won’t have any issues moving around this keyboard. One feature that will make many keyboard aficionados happy is that both shift keys are full size and in their proper places. The position and size of the shift key may sound like a stupid feature to worry about, but it is a deal breaker for many ultra-portable laptops for anyone who is a touch typist. Pairing the keyboard with my Surface was simple enough. Simply follow the directions in the box and you’ll be up and running in no time. The typing experience is very smooth and capable of keeping pace with rapid typing speeds. As a touch typist, I live and die by how well my keyboards can keep up with my typing speed. The surface type cover did a great job keeping up with my typing speed. The Brydge also performs an exceptional job. Other Bluetooth keyboards that I have tried over the years often drop characters as I type. It is refreshing to finally work with a blue tooth keyboard that can keep pace with the rapid actions of my finger tips. The MS Surface type keyboard does add some additional weight to the Surface but does not add much bulk. The Brydge keyboard easily doubles the weight and thickness of the Surface. That is to be expected since the Brydge 12.3 does pack its own battery to power the keyboard. The weight is also needed to act as a counter balance to the Surface. The keyboard does remove the 2 in 1 characteristics of the Surface. Times when you require an ultra-portable laptop; this keyboard excels. But, if you are in a situation where you need to be able to switch rapidly between desktop and tablet mode, then you’ll need to remove the surface from the keyboard’s silicon padded cradle hinges. I’ll leave it up to you to decide if this is an issue or not. There are a few downsides to this keyboard that need to be considered as well. First, the touch pad is about half the size as the surface type cover. This, in itself, is not a big deal because you can still use your finger and the surface pen for many of the traditional moussing functions. You can also use an external mouse. However, right clicking while in MS Word have proven troublesome for me. When I right click on my selected content, sometimes the drop down menu appears and sometimes it doesn’t. Sometimes, the cursor simply repositions itself randomly in my document. The cursor can be re-assigned a position regardless if I am typing or holding my hands at rest. I have seen experienced this randomly jumping cursor on many laptops. Those systems have palm protection features built into the driver to help prevent this type of action. In cases where these features do no work, I have simply turned off the touch pad. Unfortunately, Brydge does not have a separate software interface to manage the keyboards many features. I also cannot control this using the default, built in Windows 10 driver. Hopefully, they will offer some sort of firmware update that will address these two issues. Based on my experience with this keyboard, I would recommend this to anyone who owns a Surface Pro 3 or Pro 4 tablet and are either looking for an ultra-portable solution or are looking for a substitute for the Surface Type cover. This keyboard good, feels good, and will give you that laptop experience when you need it. Thank you for reading my review.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Amazing Battery Life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I decided to buy this keyboard instead of a softer one!

    I would recommend this to a friend
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