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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.2 out of 5 stars with 88 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-88 of 88 reviews
  • Rated 1 out of 5 stars

    Appliance nightmares

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my #2, and it also is damaged. Again another is on backorder. My new cabinet was damaged on the 'install'. so we have waited and waited (over a year now) and still no satisfaction.. That excludes hours on the phone trying to get Whirlpool to fix my multiple appliance issues and numerous repair visits!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the thought of having a built in microwave to have more counter space. It was delivered and installed and has never worked, they sent out the geek squad and he said he can't even order parts for it, the manufacturer wont let them work on them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave Oven delivery and installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation took 5 scheduled appointments. Bestbuy customer service was horrific. Work is still not done. Installation guy charged additional $160 although it was paid in advance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave drawer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't gotten this item since the accompanying microwave has not come in for many months now from the manufacturer (GE).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad staff and fake product. Horrible ! They dont know what to do

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Great Microwave Oven

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is huge and it works great! We really like the sensor cooking feature !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    KitchenAid Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family is very loyal to the KitchenAid line of products and this microwave is a perfect example of product function, style and dependability. Thank you KitchenAid for years of service !!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave install not a good experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took over a month to get buy our microwave and have it installed. First installer ..the trim kit was not in..2nd attempt they did not have a saw….3rd. Attempt was a success but it cost additional $100.00 because they needed to trim the cabinet for the new one to fit. (Same brand microwave). So, it was not a happy experience.

    No, I would not recommend this to a friend
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