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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 3.8 out of 5 stars with 91 reviews

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  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 3.8 out of 5 stars

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    Rating 3.8 out of 5 stars

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71%would recommend to a friend

Customers are saying

Customers find value in the overall performance of the Built-In or Column Refrigerator or Freezer Haul-Away service. Customers appreciate the design, noting easy access to all items. The size was also a positive aspect for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 91 reviews
  • Rated 5 out of 5 stars

    They took it away

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as promised the Best Buy team delivered The new and took away the old frig without a hitch. We would use them again for the next appliances that croak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional 4 man team came to install new 48 inch refrigerator and haul away old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    See Revies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did good job in removal. Purchase date was September 2, 2019 not 12/14/2019 Would recommend Sub Zero to friend, however, not to purchase from Best Buy Vendor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job removing and hauling away old refrigerator. They were very respectful of personal property.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Job not completed after over a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting on completion. It has been over a month and the delivery/haul away/install has yet to be completed and no one will help me despite multiple requests. Fridge is sitting outside old fridge halfway out in my kitchen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    it took several appointments/hours on the phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me hours on the phone explaining the need for special team, (the first team had already asked for it), and 5 appointments to get it done, (2 wroing teams showed, 1 was a no show, 1 cancelled by the company) until one of the team members that schedule services realized the code for special team had not been changed. After almost a month of this the correct team showed up and they did the removal and installation at the same time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away built IN refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job, Refrigerator is very heavy and they carried it Out without touching our wood floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would of been a pain to get out the house; minimum cost to get rid of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the old refrigerator once removed. Would have been nice to take new purchase packaging as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with haul away of old refrigerator.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haul away of my old refrigerator freezer was flawless. No problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely professional. I would Best Buy over and over again to purchase appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was professional was in and out less than 10 min

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent & well worth the $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be more impressed or appreciative! They made it look easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workers came in removed the old stove easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very friendly, and helpful removing the old stove and delivering the new one. Good people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its gone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted that thing gone a long time ago and its finally done. And they didnt scratch my floors

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience to date. The delivery company has now scheduled and cxld the appt 8 times to install. Terrible customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to get rid off on the same day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy to get rid of on the same day and make space for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was wonderful, professional and very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer had my new dishwasher hooked up very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentleman we're friendly, professional and knowledgable

    I would recommend this to a friend
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