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Customer reviews

Rating 4 out of 5 stars with 306 reviews

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76%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the voice control, ease of use, and HDMI switching capabilities of the Control Center. Many appreciate the straightforward setup and compatibility with various devices, praising the clean interface. However, some users express concern regarding the required subscription fee. A few customers reported occasional performance issues, such as slow switching between devices or the need for occasional restarts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 73 reviews
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    The Marriage Savior

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s what they should call Caavo, The Marriage Savior. It’s awesome, got it on preorder, fast shipping from Best Buy. Setup takes some time and effort but don’t let it deter you, it’s worth it. Caavo puts the Harmony hub and remote I was using up until now to shame. Just like they say, you plug in your home theater device including streamers, video game systems, cable boxes, etc. and Caavo reads and pulls information off of them. I’ve got my Apple TV, PS4, and Eco Dot synced up. In comparison to the Harmony I was using Caavo is faster, easier to setup, doesn’t require you to switch components, works every time you use it, and truly is a universal option due its ability to search across anything you have plugged into it and any app you are signed into. It’s nuts. In regards to The Marriage Savior, I knew I had a winner after I had set it up and told my wife to “Tell the Caavo remote what you want to watch.” She looked at me like I was insane, picked up the remote and said, “Watch Harry Potter” and boom, results from HBO Now, Netflix, Amazon Prime Video, DirecTV, our free trial of Play Station Vue, and YouTube showed up. She was shocked. I couldn’t be happier. The logical response here was, “Now who’s insane?” But of course I want to stay married so I just smiled and thanked the Caavo gods for creating The Marriage Savior. I would definitely recommend it to anyone who owns a TV. You really can’t go wrong for the price. The time it saves is worth it.

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Hi Greg - love your feedback. Thanks caavo

  • Pros mentioned:
    Ease of use, Hdmi, Setup

    Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Nvida Shield, FireTv, Roku, & AppleTv streaming devices. Caavo manages them all with finesse and ease. Caavo is responsive. Using voice search is A+. It converts my speech correctly. The remote is simple and easy to navigate no matter the streaming device. I no longer need any of the remotes for my streaming devices. Caavo is very useful as a component of my home theatre setup. I have great picture quality and sound but I think, I don't understand why, the pic and audio is slightly enhanced for all streaming devices. Because Caavo has 4 hdmi inputs, it has freed up 4 hdmi connections on my home theatre receiver. I have Logitech Harmony Elite Remote which is good. Caavo is easier to setup and using it requires fewer steps. Caavo is an excellent, excellent, product. I'm very pleased and would not hesitate to recommend.

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Thank you very much. Your streaming devices are intelligent devices that communicate well and thus control center can interact with them seamlessly for the best possible experience. As you likely realized during setup, control center actually communicates with devices rather than stringing together programmed codes/macros. This is why we can deeplink into many of the apps on these devices for voice searching and launching content. Thanks for being a fan! caavo

  • Pros mentioned:
    Ease of use, Hdmi, Voice control

    Rated 5 out of 5 stars

    Converted this skeptic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was highly skeptical of the product when I first saw what it claimed to do. Our house struggles with using multiple remotes so I thought I give it a chance, fully expecting that I would probably return it. I did have to reach out to a support person via online chat (which was very convenient) to get my new Fire TV4k setup, but other than that, it was somewhat easy for a technically inclined person. It's been setup for about 10 days now and I'm happy to say it proved me wrong and delivers on what it claims to do. I've put away the other remotes and it feels great! My Caavo setup: LG Oled TV, Amazon Fire Stick 4k, Xbox One, Dish Network & Apple TV. Also have an LG Soundbar directly plugged in via optical cable into the tv and the Caavo remote controls the volume just fine.

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Hi PWHerman - love your feedback. Please let us know at [email protected] if there is any way we can be of help. caavo

  • Pros mentioned:
    Compatibility, Ease of use, Voice control

    Rated 4 out of 5 stars

    Not what I expected..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ..worked great once the setup was complete. I have the FiOS box, Nvidia shield and a Wii U connected and so far it plays friendly with all 3. Also like the added voice search, so, so far so good. Software is a little cumbersome and takes a little long to configure but works well, hence the reason for the 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription fee

    Rated 4 out of 5 stars

    Best universal remote systrm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've spent a lot of money on Harmony systems. This blows everything else I've used out of the water. Works flawlessly. Very intuitive. Only drawback is the required subscription service.

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Thanks for the review, and we appreciate the feedback. The service plan provides access to our hosted services to experience the full suite of Caavo features including:

      Voice commands: Tune to a channel, switch sources, say what you want to watch, set a sleep timer, turn on/off and other remote control features

      Watch functionality: Editorial recommendations, For Your Consideration, Crowd Surfing, Caavo Cache, Content guides and the ability to create and store Lists.

      Universal Search: Access to content libraries that allow you to search across all your linked content including YouTube videos.

      If you do not see the value in the service plan, you may cancel at any time. The first 45 days are provided free of charge so you can experience all the features before making your decision. caavo

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product, tricky updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been trying for years to find an easy to install, intuitive configuration device and reliable commands and thought I had finally found one: the Caavo Control Center!! I installed the caavo relatively quickly and had it working flawlessly for a couple weeks until the first firmware was applied to the system and that was the last time the system worked well. I’ve been experiencing slow responses to commands and incorrect responses by the system. I contacted the company tech support and the suggestion was to reprogram the system which was a tedious process and in the end, the issue was not resolved. The support team was responsive but unable to address the issue. My hope is that the next firmware update will fix the issue. I would’ve given this product a 5-star rating but its unreliable behavior post upgrade is rather concerning.

    No, I would not recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Thank you for your review. We are very sorry that the last firmware change had a negative impact on your system. We do have a new firmware update coming out very soon that should bring your control center back to 100% and also introduce some new features that you may enjoy as well. caavo

  • Pros mentioned:
    Ease of use, Voice control

    Rated 5 out of 5 stars

    One remote to control them all

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the solution to having multiple remotes lying all over your house. Setup is super easy - plug in your devices and the Caavo detects them and sets itself up. Using it is also super easy. One simple remote turns on the tv and whatever devices you need to use. Changing devices could not be simpler. I was so impressed I bought four of these and installed on all my TVs. Now the old remotes live in a drawer. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a home theater with several devices to connect. After some research, this seemed to be the easiest as some of the “remotes” were more complicated. Largely, this has done everything promised. It is easy to connect devices, which it automatically recognizes and walks you through easy set up on your own tv while doing it. The only drawback is the subscription service which is very low, but still represents a cost that other options do not have. I wouldn’t change my mind, but something everyone needs to factor into their decision.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Voice control

    Rated 5 out of 5 stars

    The BEST control center!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely amazed at how easy this makes it to control all of our entertainment center devices! It controls the Samsung TV and sound bar, a Panasonic BluRay player, AppleTV, a FireStick4K, and our MediaSonic Homeworxx OTA DVR - seamlessly - from one remote. Caavo support is also top notch. Highly recommended!

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Hi PhotoG - We love your review. Friends dont let friends use a TV remote :). Please spread the word... caavo

  • Pros mentioned:
    Ease of use, Hdmi

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. A hdmi switcher and universal remote on steroids. Easy setup and great ui. So far very happy with it

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Hi Mike - thanks for you review. We would love to hear from you what would make your experience a 5-star one. Please reach out to us directly at [email protected]. caavo

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great control center, remote ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like the Caavo, and honestly, I do. The one complaint I have is small, but a bit annoying. The remote does not have a number pad which forces you to have to push too many buttons to change the channel, if you do not want to use the voice control. The idea is great, the execution is nearly flawless. Easy to hook up, easy to use. More connection options would of been nice, but it works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice addition to my setup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using another brand of universal remote but decided to try this and purchase the lifetime license. After a few months I can say that it works as advertised and provides a good workaround for most of my remotes. I still have to use the receiver remote to change some settings, but overall this is very well done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Voice control

    Rated 5 out of 5 stars

    Tried them all, all the expensive options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried them all, all the expensive options, Caavo out performs them all. Simple easy set up. Works perfectly, voice control perfect. Don't be fooled thinking expensive is better. Caavo is inexpensive and the best solution for your universal needs.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy setup. Works great with my DirecTV, Roku, Chromecast, and PS3. As advertised, you will only need one remote going forward. If you’re considering Caavo pull the trigger!

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      We're glad to hear you're enjoying your Control Center! caavo

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product that’s useful but not life changing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to set up and use. Very responsive and quick. Some features, like sonos volume control fails often, but for the most part reliable. Again it’s useful and convenient to have, but it isn’t revolutionary nor do I see the product improving much from where it’s at.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best RC I ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many Universal Remote Controls over the years. Up to date the Logitech Harmony with Hub was my preferred solution. Caavo changed everything. It is the first really smart and easy to use remote for all family members and it works flawlessly. It looks good, feels good in the hands and although it has no lights it uses a smart trick to help you navigate your buttons. I have to admit I was really surprised how well Caavo works.

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Fantastic! We are so glad you are enjoying our product. Thanks for the review. caavo

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for switching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as a switch between HDMI inputs. Easy set up and seems to work as promised. I only gave it 4 stars because I am using Apple TV with it and there are some glitches between the 2. Other than that, definitely a good investment if you need more HDMI inputs than your TV came with.

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Hi Don423 - Thanks for your review. We would love to understand what glitches you are seeing between AppleTV and see if we can fix those for you and make your experience a 5-star one? Please reach out to us at [email protected]. caavo

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Unbelievable Home Entertainment Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After frustration with logitech garbage, this remote hit the spot. Simple to install and it actually controls my receiver, Apple TV, blue ray player, and projector flawlessly

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Thanks for the awesome review! caavo

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    excellent !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install and to use using it with a nintendo switch, xbox one x, nvidia shield, apple tv 4k and a hisense tv and a samsung sound bar(ARC)

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      It's great to hear that you're having a good experience and we appreciate your recommendation! caavo

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    CAAVO works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The CAAVO hub integrates well with all of our devices (AppleTV, blueray, AVR, TV, etc). One remote that allows us to control everything including spoken commands is great!

    I would recommend this to a friend