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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $845.99

Customer reviews

Rating 4.5 out of 5 stars with 53 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers express satisfaction with the ease of use, attractive appearance, and spacious interior of the 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate its design and quiet operation. However, some customers have noted concerns about the overall build quality. The microwave's functionality and aesthetics are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 53 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    GE Cafe 2.1 over the range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this over the range microwave 2 months ago. Overall, we are happy with the appliance. It replaced our 10 year old GE Cafe model. Nice looking and fits in with existing appliances. Spacious interior. Easy to clean. Power levels are good. Not as many cooking options as our older model. Relies more on sensor cooking. Fan is very effective at removing cooking heat and odors. Like the steam cook options on the touch pad. So far so good!

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We truly appreciate your loyalty as a consumer, and we’re so glad to hear you’re happy overall with your new microwave. We understand getting used to new cooking options can be a process; your feedback on that as well as the appearance, capacity, performance, etc. will be shared with our team. We’re confident the microwave will serve your needs well for a long time to come, just as your old one did. Enjoy! -Sarah@CaféAppliances cafe_appliances

  • Pros mentioned:
    Ease of use, Looks

    Rated 5 out of 5 stars

    Works like a dream!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the middle of renovating my kitchen but this microwave is wonderful! It’s beautiful and works so easily. Would strongly recommend!

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're happy to hear that you're enjoying your beautiful new microwave! We strive to make sure our products are user friendly to ensure that our consumers have the best experience possible. Thank you for choosing Café for your home! cafe_appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave, it’s beautiful and it works extremely well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Café Over-the-Range microwave CVM521P2MS1 goes perfect with our convection range CES700P2MS1 with Chef Connect. We used the bump out kit JX15BUMPBB due to deeper cabinets. This positioned the microwave perfectly over the range. This was set up to recirculate the air back into the kitchen. The included charcoal filter removes odors and the vent fan does a great job removing smoke/steam from the cooktop. We were already used dial cooking from using our 15 year old GE Profile microwave this replaced. Chef Connect was easy to set up. Love the microwave vent and light coming on when we turn on a burner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works fine not stuck on the dial control like the black interiir

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there, we're pleased to know your microwave is working well, but we're sorry to see you're not loving the dial control. We don't want any of our consumers anything less than thrilled with their appliance so we'll be sure to take your comments into consideration for future reference. We're wishing you the best and we appreciate your honest feedback. - Guy@GEA cafe_appliances

  • Rated 5 out of 5 stars

    Yes to the Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! Settings are easy to use and the features are on point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Fantastic Microwave, Function meets Fashion.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave. Looks great, matches all of our other Cafe Appliances. It has a ton of room inside, easy to use. I enjoy the spinning dial rather than the number keys. The Bluetooth Chef Connect is great however it disconnects randomly, but is great for clock synchronization with Oven which has WIFI. So I never have the time wrong. But overall Fantasitc Microwave, and would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Cafe OTR Sensor Cooking Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we think the microwave works as advertised--the correct size, and a nice exterior finish. Our only wishlist item is that they should allow unique time inputs for manual cook time--it only allows time increments in 15 second intervals. Through the years, we've learned that some things only need to be warmed for, say, 20 seconds, but we can't enter that amount so we have to stand by the microwave and stop it from running a full 30 seconds.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- Thank you for contacting us with your feedback. We are pleased to hear that you are happy with your new Cafe microwave and its features! We hope it becomes a great addition and a new favorite in your kitchen space. We are here if you need anything else in the future. All the best! Dianna@Cafe cafe_appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, not too loud and loaded with features, this microwave exceeds expectations.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi - We truly do appreciate you taking the time to write a review. You have a wonderful microwave with lots of features we know you'll enjoy. Thank you so much for making Café a part of your home! -Mikayla@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Cafe 2.1 cu.ft. over-the-range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love the new microwave - it looks and works great. Our only very minor "complaint" is that it takes 4 steps to specify a cook time (press time cook, rotate the dial, press the dial, press start). Seems a more streamlined approach is possible...

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Great feedback. Thanks! cafe_appliances

  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Our New Microwave Oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it mainly to re heat food. It works perfectly and is very user friendly. It is also easy to clean. It looks beautiful in the kitchen with our other Cafe stainless steel appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance. Beautiful and very high quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive, fancy looking.. average appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided on the Cafe line which we thought were top of the line GE appliances but unfortunately what we got were average appliances with a fancy badge. Nothing really different with this microwave than any other brand. Fairly cheap feeling construction. No rack inside which is disappointing. Not a fan of the knob you use to program time. It is really not intuitive. I would have rather had a number pad. It has the same round turn table they have been doing forever that limits the size of what you are cooking to the depth dimension. I preferred the square turn table on my old Maytag that moved in a square so you could use nearly the full width of the microwave. It has decent power and performs as it should. I do like that it has the Bluetooth connection to the range which turns the light and the exhaust fan on when you turn a burner on. If you want to pay a lot for fancy looking average quality appliances, then the Cafe line is for you!

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello. Thank you for reaching out with your review of you new microwave. We’re excited to hear you’re enjoying the power, performance, and the Bluetooth connection. However, we’re sorry you’re unhappy with the design and can imagine your disappointment. We’ll be sure to pass your insight along to our design team for consideration in future products. Should you ever need anything, please let us know. Have an amazing day. -Gina@Café cafe_appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy with microwave and installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement for a 20-year-old GE Advantium microwave/convection oven. This is a great microwave (so far), and Best Buy's installer put it in quickly and cleaned up including removing the old microwave. We never used the convection feature of the old one and we're happy we just got the microwave. Good looking unit and matches our Cafe range.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi! We appreciate your loyalty to GE Appliances. Getting rid of an appliance you've had for 20 years can be difficult, but we're glad this microwave has been an excellent replacement. Thanks for sharing and have an amazing day! -Sylvia@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Quality Quality Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is a major step up from our previous one which was only seven years old. Cooks in half the time and easy installation. GE Cafe knocked it out of the park.

    I would recommend this to a friend
  • Pros mentioned:
    Looks

    Rated 5 out of 5 stars

    MrE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit ,works well , LED light takes getting use to . Attractive looks .

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi,
      Thanks for sharing and welcome to the GEA family! We're glad this microwave oven is accommodating your home well. It's a pleasure having your business and if you find yourself with any questions or concerns let us know. Have a great day!
      -Sylvia@Cafe cafe_appliances

  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it along with the range so they would match however we don't love the dial and it's hard to microwave for times that are in-between 30 second intervals.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there - thanks for taking the time to write a review. Our apologies that you’re not loving the dial design on this model, and we can certainly understand why you’d like some clarification on that. The dial toggles in 5 second intervals and once running, you can move the dial higher or lower to change by seconds. We will be sure to share your feedback with our design and engineering teams so they may improve future products. Thank you for being a part of the Café Family and feel free to let us know if there are any additional ways we can assist you moving forward. Take care. Lauren@Café cafe_appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recent purchase of 2 weeks Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave. It works very well and has Led lighting. You just have to learn how to program the nightlight and use the turn knob rather than hitting enter/start. Love the Bluetooth connection with the cafe range. My only wish is the lettering On the panel would light up or in a brighter white. Also missing the potato selection. It’s there but you have to look for it by using the dial. Well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    High quality microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is very easy to use and matches the rest of the Cafe line great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave to replace our older Cafe model that has been discontinued. This one seems more powerful and heats up food faster than the other one we had. This is on the higher price end but we are happy with this purchase.

    I would recommend this to a friend