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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $845.99

Customer reviews

Rating 4.5 out of 5 stars with 53 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers express satisfaction with the ease of use, attractive appearance, and spacious interior of the 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate its design and quiet operation. However, some customers have noted concerns about the overall build quality. The microwave's functionality and aesthetics are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 53 reviews
  • Rated 5 out of 5 stars

    Microwave purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered, set up, and hauled away. Both technicians were prompt knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is very powerful and I especially like the defrosting feature. Unlike my old GE Microwave, this actually does defrost food very quickly. The knob dial is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    high 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and understand how to use. I particularly like the button that controls the number of minutes to cook. Instead of entering the numbers, you dial the amount of cook time. Easy to use. Perfect food every time.

    I would recommend this to a friend
  • Pros mentioned:
    Looks

    Rated 5 out of 5 stars

    Beautiful microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Looks beautiful above our Cafe dual fuel range and has surprisingly good ventilation system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the microwave for 3 weeks when we cooked potatoes in it, pressed the sensor cook "potatoes" and it cooked for 20 minutes. After that, the microwave wouldn't function anymore. We called GE and they sent a service person come out under warranty. We had to wait 2.5 weeks for the appointment. He told us that the magnatron burnt out. It took another 3 weeks for him to order the part and come out to fix it. The wait for the microwave to get fixed was longer that the time we had the brand new microwave. Why would it break when it's supposed to be "sensor" cooking? The microwave should've stopped when it sensed that it's getting too hot to cook the potatoes. I would've returned but because we ordered this in January and didn't have our kitchen remodel finished until February, past the 30 day return policy of bestbuy. Also, we bought the trims for the sides and they are awful fit. The assembly is wobbly and would not stay in place. The screws that came with them would not secure the trims. We had to find different screws and ended up using a nut to hold everything in place.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cafe Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to complete my Cafe kitchen set. It does a little bit to learn the settings, but love the microwave so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Cafe series of products. Classy looking and easy operation.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- Thank you for your review and being a valued Cafe customer! We have heard great things about this microwave unit. We hope it continues to impress you and becomes a favorite in your kitchen space for many years. We are here if there is anything else you need in the future. All the best! Dianna@Cafe cafe_appliances

  • Rated 4 out of 5 stars

    Cafe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is quiet, but I'm not sure I love the knob. Peopke said it rliminayes fingerprints, but you still have to use the display pad.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello, thank you for your review. We're glad to hear that you have been overall pleased with your new microwave's noise level and design. If you have any questions or concerns about its functionality, please feel free to reach out as we are always here to help. -Chris@Café cafe_appliances

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    CafeLove

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and so far it works great. love the dial feature, less fingerprints on the keypad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great look and performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this microwave, bought it to match our Cafe range. Fan operates quietly vs. our previous over the range microwave. Intuitive and easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave has been great so far. We like the features, including the large capacity.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're happy to hear you're enjoying your microwave and its spacious capacity! It's great to know the features are working well for you. Thanks for choosing Café Appliances for your home. Lauren@CaféAppliances cafe_appliances

  • Pros mentioned:
    Looks

    Rated 5 out of 5 stars

    loki

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great microwave, looks and works better than pictured; fast install by the geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    We love this microwave!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Cafe classy appearance. We use the light, fan, and timer for dinner every night. It is large and able to hold larger bowls or plates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and install was pretty easy. I like the dial which helps avoid fingerprints all over the touch screen.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello CarHD, thank you for your review. We're glad to hear you have been pleased with your microwave's control panel and that your installation went smoothly. We're always happy to help should you have questions about your appliances and accessories. Welcome to the Café Appliances Family! -Chris@Café cafe_appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the DIAL!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice appliance. Quality less than our old unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice appliance. The quality is less than our old unit but functions well and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Do Not Recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could return all my Cafe appliances, I would. Did not want to wait for KitchenAid to be in stock but I definitely should have. The Cafe line is NOT anything special. Poor quality for the price. Sadly, the microwave is the nicest product in the entire line.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello. Thanks for the review. We are happy that you found some things nice about your microwave, but sorry that you are overall unsatisfied with the quality for the price and would return all your appliances. This is not the experience we want for you, and we will use your feedback to improve our offerings. If you ever need help or have any questions let us know. We are happy to assist you.- Kianna@Café cafe_appliances

  • Rated 3 out of 5 stars

    Good Looking Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, control knob is odd, but not something to avoid. The wall mounting plate was not wide enough for the microwave to sit in it properly. One edge would bee to short to fit end to end. I was able to still secure the microwave to the wall/cabinet, but this was an odd issue to have.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello Spacedude2112, thank you for your review. We're sincerely sorry you have not been pleased with your new microwave's wall mounting plate. We truly understand your frustration with this. Please feel free to reach out with any questions you may have as we are always here to help. -Chris@Café cafe_appliances

  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks really nice but when there is a steam, the microwave door getting blurry. I think the ventilation is not really good. And I didn’t get the ventilation filters. Contacted the customer service

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - while we're happy to hear that you like the appearance of the unit, we're also very sorry to know that its design hasn't fully met your expectations. -- It is considered normal to see some condensation between the door panels, unless the condensation does not dissipate within a reasonable amount of time. If it doesn't go away after a while, we recommend scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online on our GE Appliances website. -- You can also reach out to us on social media if any other questions or concerns come up. Have a great one. - Pablo@Café cafe_appliances

  • Rated 5 out of 5 stars

    Super Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for price. Has plenty of options and does what a microwave should

    I would recommend this to a friend