Customer Ratings & Reviews

I love my new fridge. Its easy to replace the filter and has ample room.

Room freezer with compartments. Ice is always ready, and hot water dispenser is a bonus. LCD controls are handy too.

One of the best refrigerator on the market. Best Buy price matched and delivered to my home at no cost.

Your salesperson Sheri was amazing! She was clearly trained and knew the products she was selling!

Seriously the best fridge ever. It can dispense water to whatever setting you set it!

It’s a fridge w ice maker. Has some fancy lights in fridge. Don’t like ice on door

not the one that brews coffee that I ask for. This is an ordinary fridge but named cafe series.

Love this hi tech frig..easy to use and very modern looking

purchased in 1/2016. already broken. When called GE to repair they said it was already out of warrantee . No satisfaction from Best Buy.I only owned it for 5mos.

Excellent refrigerator! Our LG broke dead during major heat wave of June 2021 (loved that fridge so much, it got us through height of kid years, our first with water and ice!). This Cafe was very reasonably priced and mostly same features as LG. Upper fridge/lower freezer drawer a must. Deep pandemic times and available and it would fit in our space (many don’t). It’s been perfect. It does all the right refrigerator things, makes ice, and is ultra quiet. The first couple days it ran constantly which was worrying, but then it settled. Fingerprints a bit annoying on stainless steel as it also was on our other fridge. It’s nothing to dwell on. Freezer is good I can always cram in one more thing-many dietary needs in this household makes that nice. We have a little back up fridge in our carport which helps. Down to 3 full size humans at home. Might be able to make it without the other fridge, but it’s nice. Love the door bins on the Cafe, glass shelves all adjustable, deli drawer with divider helps with organization. Drawers all good, some temp control, any door storage is appreciated and used. Brightly lit inside. Water filters on the expensive side. Hot water feature is fine, electric kettle way faster. Think it has some Wi-Fi feature but don’t use that. All told very pleased.

As a new homeowner, this was my first refrigerator. I wanted a french door design and it has to be counter depth because of the space size in my home. This was the cheapest refrigerator I have seen that meet these requirements. I love the hot water feature. It is great for instant noodle and single cup coffee. We bake a lot and we use the precision measuring feature for water. What I don't like is the water filter cartridge. They do not carry it in store and I have to buy them from the GE store. It last about 6 months before I need to replace them. Storage: For two people this is enough for us. We do find ourselves needing more space when we host a party. I think you have to keep in mind that this is a counter-depth (smaller) refrigerator.

We have had nothing but problems with this refrigerator. The compressor went out, the control panel had to be replaced, and the ice machine leaks and will not dispense ice. This purchase was a huge waste of money. I was warned not to buy a GE appliance, I should have taken the advice

I bought a new refrigerator approximately 8 months ago, just after GE launched their new CAFE line. Since the beginning refrigerator was giving me issues, occasionally spoiling my food. To help solve this issue I would lower the temperature further. Occasionally I would get a notification on my GE application stating again that there was a temperature increase. Roughly one month ago I woke up to a not working ice maker and leaking fridge with melted food inside, I called GE and they scheduled a technician to come to my house. The technician changed the motor, during the visit the technician was making comments such as, that an ice maker is considered a luxury, as well as, that we live in an area where it is hard to find parking so he no longer wants to come here and will never come again because my refrigerator caused him such a headache. Exactly two days later my ice maker AGAIN stopped producing ice, I called GE again, and now they ordered a new ice maker and set up an appointment with a technician to come install it. Technician NEVER showed up to the previously confirmed visit and even texted me that he is on his way. Then after me sitting and waiting at home ALL day, taking a day off of work, I got a message stating that technician left because there was nobody home and he even tried to ring the doorbell multiple times, I checked my buildings camera footage and no technician ever showed up. I called to reschedule and it is happened AGAIN the following day. I wasted two day off from work while my patients are depending on me to come. When I finally decided that enough is enough, I complained about this technician to GE. They scheduled another technician to come to my house, after he finished he ran some tests, stating that the temperature in my refrigerator is 68 degrees and his computer is showing that I keep my refrigerator door open for more than 20 minutes at the time, after I stated that this is absurd (it is nearly impossible to leave door open in this smart fridge considering it would beep endlessly and close on its own) The technician stated that we probably don't notice that it is open and I stated again that it's impossible because of the magnet that pulls the doors shut, I asked him to demonstrate how I could possibly leave this fridge open, he got angry and bursted out telling me to relax, in Russian. He left and wrote a note that customer yelled at him and to order MORE parts. During that time I called GE endlessly, spoke with countless supervisors/managers, everyone keep telling me that unit has to be labeled as unrepairable in order to exchange the unit . As a customer I have a right to buy PROPERLY working products and not be given defective units who from the get go need to be repaired. This unit was from a new collection, not on sale, not floor sample, very expensive, I feel my rights were violated, I have expensive food loss, GE provided me with a check for $100 and stated that I can go to Walmart and temporarily buy a portable fridge until they fix this one. I have already had two part replacements, FOUR times a technician has come to my house and GE scheduled ANOTHER visit next week where they plan to replace the thermostat. I AGAIN have to take a day off of work to wait for a technician that may or may not show up with no reimbursement for my profit lost. GE has no limit for the amount of visits until they admit that unit is not repairable. This is basically stating that if you are not lucky enough to buy a good unit that they are going to service this unit until the warranty expires and later you are on your own. This is a violation of my customer rights and I feel that such a company as GE has to take a responsibility and stop torturing their customers. I have to continue to open my house to strangers who force me to spend entire days at home, I feel extremely uncomfortable seeing another stranger in my house as as single female. I spent endless hours with helpless representatives on the phone, I feel as though sometimes they put me on mute, no one is listening. I am living a nightmare, I don't understand why I have to repair a defective unit. I will not purchase GE again, none of my friends will purchase GE, none of their friends will purchase GE. I don't understand why such a huge company would put me through such a nightmare. I spent a lot of money and was hoping to enjoy my new fridge instead I don't have an opportunity to even store food for my family and dog and must buy ice from my local store, they should be embarrassed.

Bought this fridge because of the look and performance. Storage configuration is great, noise level is minimal to nonexistent, controls are easily accessible and user friendly, water features in the door make life much easier. 10 out of 10 rating.

Had this unit for less than a year and so far 10 service calls. Main board was replaced three months ago with another one on order to be replaced again. Ice maker is problematic as crushed ice is constantly accumulating at the bottom of the dispenser to block the opening. Do not think about buying this refrigerator without extended warranty. Thus, factor that into the purchase price.

IF IT DOESN’T FREEZE MY DANG ICE CREAM I DON’T WANT IT! It’s set at -1°F and at turbo freeze...took my ice cream sandwich out and it was MELTED!!!!!

The screen doesn’t come on except to show the GE symbol. No cooling. No dispensing. No nothing.