Customers are impressed with the refrigerator's overall design, roomy storage capacity, and good quality performance. The refrigerator also has great lighting and some pretty cool features, including different temperature controls for different sections. However, some customers have found the water dispenser to be a little touchy, and others feel the counter fit fridge is super small.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 101 reviews
Pros mentioned:
Design, Storage capacity
Rated 4 out of 5 stars
Beautiful and stylish refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is beautiful inside and outside, has been easy to keep clean. Since it’s a counter depth it is a little smaller than most but middle flex drawer holds a lot of items. I wish the fruit/veggie bins were a touch larger also. Overall very pleased and only gave 4 stars due to the capacity.
I would recommend this to a friend
Rated 5 out of 5 stars
GE Cafe 22.3 Cu. Ft 4 Door / French Door Stainless
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are very happy with our purchase. We went to Colma, California Best Buy. The appliance person to see is Stanley Yeung. Older gentleman who worked many years at Sears appliance dept. Our kitchen fridge space was not standard and after we determined which fridge brand and semi premium level fridge we wanted, Stanley searched for the correct fridge that would fit our kitchen space. It was a very pleasant expereince working with Stanley.
I would recommend this to a friend
Pros mentioned:
Design
Rated 4 out of 5 stars
Smart and Gorgeous
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! Would have given a 5 but the counter depth restricts the ability to store larger pans and trays after a big dinner. This is no fault of the Cafe since that’s how all counter depth refrigerators are made. We were replacing a 20-yr. old GE French door standard depth, yet the overall depth did not stick out 7” from the counter as the new standard depth refrigerators do. So we had to compromise aesthetics for convenience. The other features; middle snack/soft freeze drawer is fantastic as is the well designed three drawer freezer-makes organizing the freezer a snap. The construction is solid, and substantial.
I would recommend this to a friend
Brand response from Cafe Appliances
Posted .
Hey there, and thanks for letting us know about your experience. We’re so glad you love the refrigerator and its various features! We do regret that you don’t like that it’s counter-depth and feel this impacts your storage space, and both your positive feedback and concerns will be shared with our team for future review and development. We’re confident this refrigerator will serve your needs well for many years to come, and if you ever have any concerns or questions we’re happy to offer assistance any time. We’re wishing you all the best! -Sarah@Café
Pros mentioned:
Storage capacity
Cons mentioned:
Size
Rated 5 out of 5 stars
Our new Cafe refrigerator.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Cafe refrigerator is smaller than most. It has wonderful storage space and is a perfect size for empty nesters. Works great and makes a good amount of ice. Good value for the money
I would recommend this to a friend
Brand response from Cafe Appliances
Posted .
Thank you for taking the time to leave your feedback. So happy to hear that you are satisfied with your new refrigerator and it’s working great for you! We love passing this type of feedback along to our design team and engineers as it helps motivate us and let us know we are on the right track to providing great products for our customers. If you need anything else in the future, please let us know. Take care! Dianna@Cafe
Rated 5 out of 5 stars
Best fridge ever!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great refrigerator! No longer playing "Jenga" moving one thing to get to another as I did with my side by side. I can easily see my items and reach them without a problem! Freezer has two extra pull outs, easy to organize and reach foods! Ice maker is smaller, with smaller cubes but it's plenty for regular everyday use. The second drawer is amazing! It keeps snacks and drinks at the perfect temperature and easily within reach.
I would recommend this to a friend
Brand response from Cafe Appliances
Posted .
Hi - we’re thrilled to hear that our refrigerator has improved your organization and convenience with its well-designed features. It’s great to know that you’re enjoying the benefits of the second drawer as well! Thanks for being a part of the Café Appliances Family and reach out anytime if there is anything we can help with. Have a great day! Lauren@Café
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Gets the job done and looks good doing it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am renting a house and needed a fridge. This one was extremely beautiful in store and when it showed up it looked just as good in my new space. Bestbuy did the install. The people were on time and fast. Really no complaints. If I had to gripe about something it would be the amount of space but that’s because I was coming from a full size fridge and this is counter depth.
I would recommend this to a friend
Rated 5 out of 5 stars
Best refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is by far the best refrigerator I’ve ever had. At counter depth everything fits perfectly and I love that the middle drawers has options for soft freeze beverages ect! Makes me so organized! The freezer also has a bunch of storage. Classy and functional are the best ways to describe the fridge!
I would recommend this to a friend
Rated 3 out of 5 stars
Cafe vs GE Profile Review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I exchanged the GE Profile 4 door version (no counter depth) for this one because I needed counter depth and wanted a similar design. The freezer has great storage. I hate that the drawers in the fridge are not a soft close. You would expect they would be for the price of this appliance. The shelves on the left door are very small because of the ice machine. The top shelf is too high so you're limited on what you can actually store in there. Getting the plastic packaging off of this appliance was VERY annoying and there are still many pieces of plastic that are difficult to remove and are stuck between the parts of the fridge that are not reachable. There's a defect on the top of one of the doors (see photos). There's grease and a sticky substance all over the inside of the doors and dried up glue from what I assume is the packaging. Overall, the quality is not as expected, especially considering this is supposed to be the higher end line for GE. The GE Profile version of this fridge in non-counter depth is far better quality and half the price.
No, I would not recommend this to a friend
Brand response from Cafe Appliances
Posted .
Thanks for taking the time to provide such detailed feedback. Your concerns are valued, and we welcome any additional insights you'd like to share as we continually strive to improve the products and services we offer. If you haven not done so already, we recommend contacting Best Buy directly by calling 888-237-8289. If you continue to have concerns, please call Bodewell Service at 833-4BODEWELL (833-426-3393) to schedule a service appointment to have your unit evaluated.
Pros mentioned:
Design
Rated 5 out of 5 stars
Great refrigerator to own
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best fridge I've ever owned. It looks beautiful aesthetically and for how slim it is, there's plenty of room within the fridge itself. This is because there are so many compartments and the design is well thought of.
I would recommend this to a friend
Brand response from Cafe Appliances
Posted .
Hello- Thank you for choosing Cafe Appliances for your home. We're so glad that everything is working well for you. One of the best features is the LED light wall and convertible drawer with soft freeze that adjusts the drawer with five customized temperature settings. We appreciate this review and can't wait to hear more about your experience with this model. Sincerely-Dianna@Cafe
Cons mentioned:
Water dispenser
Rated 1 out of 5 stars
Over Hyped Over Priced Junk
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife and I loved the look of the fridge and purchased it to match with brass and stainless. We paid extra for the techs to install the brass handles with delivery. From the start the plastic faceplate you pusb to switch ice and water was already coming undone. The handles dont line up percect either we were thinming the techs messed up. We called for a tech to come out cause the digital buttons were freezing so you couldn’t get ice or water. The tech showed up and said the door handles were to spec and that unfortunately the doornhandles will never kine up perfect. Then he said the face plate has been having issues and fixed it. He did some kind of update to the frodge and the screen stopped freezing. After using the fridge for two weeks we hate it. So with everytbing to specs heres all the stuff we hate aboht it. Ice makes a huge mess no matter how you hold the cup. If you dont dry the water fast it creates stains. It takes a very long time to fill up a cup of ice. After you stop getting water let your cup sit for a bit so the drips can stop. The plastic front piece came undone again. The suction from the doors will cause the fridge to move when you open it. We spent about 5k on this and the quakity is less then the fridges we bought in the past for $500. This is a shame cause the fridge is very good looking
No, I would not recommend this to a friend
Brand response from Cafe Appliances
Posted .
We appreciate you leaving your honest feedback with us about your refrigerator. To help with your ice maker, please ensure that there are no ice cubes stuck in the dispenser and that the cup does not block the ice coming out. It is normal for a few drips of water to come out once you're done dispensing water. You will need to wipe the water dry periodically. If you believe your unit is not performing as it should, please schedule service by calling 833-426-3393.
Pros mentioned:
Design
Rated 5 out of 5 stars
Cafe by GE
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this refrigerator. I just want to keep opening it to see how pretty it is. Great use of shelves and door bins. Great space in the freezer drawers for different shape and size frozen food.
I would recommend this to a friend
Brand response from Cafe Appliances
Posted .
Hello-Thank you for taking the time to leave your feedback. So happy to hear that you are loving your new refrigerator and it’s working great for you! We enjoy passing this type of feedback along to our design team and engineers as it helps motivate and let us know we are on the right track to providing great products for our customers. If you need anything else in the future, please let us know. Take care! Dianna@Cafe
Pros mentioned:
Design
Rated 5 out of 5 stars
If a refrigerator can be beautiful this is it.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A beautiful refrigerator, especially the interior. The ice maker and external ice & water dispenser work perfectly. The auto fill feature is a nice touch.
I would recommend this to a friend
Brand response from Cafe Appliances
Posted .
Hello there - wow, thank you for the glowing review of our beautiful Café 4-Door Refrigerator! It’s wonderful that you’re enjoying the stunning design of this model - especially the interior with the LED light wall. Plus, the Hands-Free Autofill is one of our favorite features as well - it helps so much when multitasking in the kitchen. Thanks for being a part of the Café Family and reach out anytime if there are any questions we can assist with. Take care. Lauren@Café
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing fridge, fit our space perfectly. Delivery was great as well.
I would recommend this to a friend
Rated 5 out of 5 stars
Café refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Café appliances are the best I’ve ever owned. Customer service is always great.
I would recommend this to a friend
Brand response from Cafe Appliances
Posted .
Hello - We're glad that to hear the Café appliances are the best you ever owned! Thank you for trusting the Café brand! Best wishes! -Don@Café
Rated 3 out of 5 stars
Fridge review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dents very easily. Not as much space on the inside of the shelving in the fridge as I would have liked.
No, I would not recommend this to a friend
Brand response from Cafe Appliances
Posted .
Thanks for the review. We understand that you have some concerns, and we would like to provide some helpful information for a better experience. You can rearrange the shelves to create more space. Learn more on page 15 here: https://files.bbystatic.com/HLvwe5OCjtkJEUocME7fvw%3D%3D/Owners%2BManual. We appreciate your feedback, and please let us know if there is more information you would like to provide. All the best. - Kianna@Café
Pros mentioned:
Design
Rated 4 out of 5 stars
Overall a great fridge, but...
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like this fridge. The overall design is good. The middle drawer and having three freezer drawers are game changers. Where I have a problem with usage is in two areas. First, the autofill is inaccurate. After a month of having overflows, Bestbuy is sending a replacement this weekend. 90% of the time it works great. Its the cleaning up the water the other 10% of the time that sucks. I know, just stand there and watch it, but you tell that to teenagers. Actually, there are two other things. There is not flexibility to add another set of drawers. While the given drawers are useful, if you are a weekly shopper and eat lots of greens, you are going to run out of space. The other issue I find are the middle shelf supports. The prevent you from putting things across a shelf so you end up with tilted items sometimes. Other than those things, I love it, but I can't give it a five.
I would recommend this to a friend
Pros mentioned:
Lighting, Storage capacity
Rated 4 out of 5 stars
Looks & Functions Well
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have had this fridge for about 2 weeks. Installation through Best Buy was good, the unit came without any major scuffs or damage.
Storage space in good for a counter depth. I like the adjustable shelves. The backlight and dark interior give the fridge a nice overall look and illuminates items on the shelves well. The storage containers on the doors feel more spacious than our previous counter depth LG unit.
I'm not currently using this for water or ice, no comment there.
Integration through the GE mobile app is optional. Through the app you can control temperature, lighting, enable an energy efficiency mode that disables the defrost cycles during certain times of the day/year. It also offers water filter replacement reminders, as well as notifications if the fridge is getting too warm internally.
My only complaint(s) with this unit is the materials in some areas look and feel cheap. There is a lot of plastic inside the unit that scuffs or scratches easily.
The stainless steel on the door has a bit of flex in it, showing how thin it is. Pushing on the handles makes the door flex ever so slightly. There are slight indentions/bends where the door handles attach to the unit further showing how thin the metal is. This is not from the handles, but instead from the bolts in the door that the handles attach to during assembly.
The freezer door rails don't seem to be very stiff & secure. If you pull the freezer door out anything other than dead center, the drawer will become slightly crooked and off center. My previous fridge (LG) did not have any of these issues and cost a good deal less.
Overall, I'm happy with it, but for the price I'd expect better than average build quality and materials on 100% of the fridge. With that said, it still feels like a well-built fridge overall.
I would recommend this to a friend
Pros mentioned:
Lighting, Storage capacity
Rated 5 out of 5 stars
Fancy Freezer and Fridge. We love the Fancy Ice...
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are so pleased with our Cafe fridge. We Love the Fancy ice cubes. The Fridge is so roomy and we love the drawers that changes temperature. It was a great addition to our holiday cooking. No egg container, no dividers for door bins, a shelf that you could raise up or down with a turn of a handle or tilting door bin.So far the pluses are looks on the outside love the looks on the inside with the back lighting.
I would recommend this to a friend
Pros mentioned:
Design, Features
Rated 5 out of 5 stars
Making the world a little more Zen
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very Impressed with this unit. Features are lovely, quality is excellent. Opending the doors is a beautiful zen experience and I find I'm keeping items more organized because I love the interior so much. I appreciate being able to control brightness of interior wall light and water dispense lighting based on movement. The 3rd drawer is by far the most flexible and nicest of all models out there. The interior refinements make the Cafe just that much more special than the 'profile' model. I'm sure they are the same bones, but Cafe is much more upscale and matches professional rounded bar handles. The three drawers in the freezer is great for teenage boys to have their 'food drawer'. If you have boys you know the importance of having high protien food available at all times. Only complaint is that I wish they made this with an internal ice maker. In door ice makers just dont offer more convience than the mess they makes, IMO. I replaced a huge KitchenAid Builtin so it's hard to compare, but instead of spending $12,000 this wasn't so painful at just under $4,000 on sale. DO BECOME A TOTAL TECH MEMBER! Free install and haul away, plus 2 years free warranty is a steal! We buy all appliances at BB now.
I would recommend this to a friend
Brand response from Cafe Appliances
Posted .
Namaste - Thank you for sharing your insights into your beautiful new Café refrigerator. We love that you feel your new refrigerator has created a Zen experience for you. We're not quite sure how we can top that with our future products, but we are sure going to try to do so. Welcome to our Café family. All our very best! Vikki@Café
Pros mentioned:
Storage capacity
Cons mentioned:
Water dispenser
Rated 4 out of 5 stars
Roomy Refrigerator
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is very roomy! First time having french doors and a middle drawer. Lots of lighting too. The only thing I don't like is the ice maker dispenser. It is very slow and takes forever to dispense enough ice for a 24 oz cup.