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Customer Ratings & Reviews

Your price for this item is $854.99
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The comparable value price is $1,709.99

Customer reviews

Rating 4.1 out of 5 stars with 32 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.4 out of 5 stars

  • Cycle Options

    Rating 4.5 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers admire the 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher's quiet operation and excellent cleaning performance. Many appreciate how effectively it cleans dishes and silverware, leaving them spotless. The low noise level is a frequently praised feature. Overall, positive feedback highlights the dishwasher's ability to deliver both clean dishes and a peaceful kitchen environment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-32 of 32 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful super quiet dishwasher!! The look is very sleek and it’s very easy to use!

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hey there- Thank you for taking the time to send us your feedback. We are glad that you are liking your new Cafe dishwasher unit and it has been easy for you to use. We have heard great things as well and hope this continues to be a great item in your kitchen space. Please let us know if there is anything we can help you with in the future. All the best! Dianna@Cafe cafe_appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My cafe dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wash, everything perfectly washed and clean high recommendations

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Cafe

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it quietly real cleans dirty dishes. Very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quite and Cleans Well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is very quite and I enjoy all the special features

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Most miserable dishwasher in my life.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible dishwasher. It takes a long time to wash the dishes. Even express takes 2 hours. The setting is very difficult to navigate. There is no reset button. So when the machine gets confused, it just does not work. I had to shut the power off and on again to make it work. The racking is difficult to place my plates and bowls. After a couple of months the glass on the door just shattered. The new replacement door does not have spring, so when I open the door, it just fall hard to the ground.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Greetings - We appreciate you taking the time to leave us your honest feedback about your dishwasher. We're sorry to hear that this model has not met your expectations and that the glass on the door shattered. While we strive to provide quality products, we know that there is always an opportunity to improve. We will share your thoughts on the cycle times, settings, and the rack settings with our team. Regarding the replacement door, please reach out to us on social media with a private message with a video of your door. We'd be happy to look into this matter further. We look forward to speaking with you soon. -Kacie@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Happy Customers!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it! I waited for several months! And I totally appreciate it being home! Thank you, The Mincey

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- We appreciate you taking the time to send us your review! We are sorry to hear you had waited a while for your new unit but happy that it made it to you with no problems. We hope you have now been able to enjoy using your dishwasher and all its great features. If there are any issues or you need anything in the future, please let us know. We are happy to help! Sincerely- Dianna@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Seth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seth was amazing helped every step of the way ! dishwasher is fantastic!

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- Thanks so much for reaching out and sharing your experience with Seth. We are so thrilled to hear he provided you with excellent service. We are so pleased you are loving your new dishwasher. Please reach out to us directly if you have any questions. We are here to help! Joyce@Cafe cafe_appliances

  • Rated 1 out of 5 stars

    new broken horribleservice no results from bestbuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not working now repairman came still not working bad customer service ... best buy sold me a broken dishwasher and they knew it! I paid for geek squad and they wont fix it or come out. Says first year manufacturer needs to do!! Horrible dishwasher and horrible service I have a brand new broken dishwasher as we speak no resolution best buy is terrible

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're glad out reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. cafe_appliances

  • Rated 1 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased this dishwasher 3 weeks ago, and during drying cycle water is dripping from the bottom of the door, and strong melting plastic odor is coming out of the dishwasher. I returned the item and I ordered a Jen Air dishwasher.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there, Daniela - Thanks for taking the time to post a review. We hate to hear of the difficulty you had with your dishwasher. This certainly isn't the owner experience we would want for you and we apologize for any inconvenience. We hope that we can regain your trust in the future. Thanks again for the feedback, we truly appreciate it. Best wishes! -Mikayla@CAFE cafe_appliances

  • Rated 5 out of 5 stars

    Nice siahwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product looking forward to other matching products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st dishwasher didn't work; door won't latch and cancel function won't cancel. 2nd dishwasher valve wouldn't shut the water off.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We truly apologize for the issues you're having with this unit. We recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737 cafe_appliances

  • Rated 1 out of 5 stars

    Worse dishwasher ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this dishwasher for a few years now, and I really don't like it at all. The wheels keep falling off, we've had it repaired 2-3 times already, and it glitches constantly. What a waste of money and energy!

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We apologize for the experience you're having with the dishwasher. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. cafe_appliances

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