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Customer Ratings & Reviews

Your price for this item is $1,619.99

Customer reviews

Rating 4 out of 5 stars with 67 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Dry Quality

    Rating 4.5 out of 5 stars

  • Cycle Options

    Rating 4.2 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers admire this Top Control Built-In Dishwasher's quiet operation and excellent cleaning performance, with many praising its ability to thoroughly clean dishes and dry them well. The spacious interior is also a plus, accommodating even larger items. However, some customers have expressed concerns regarding the product's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 67 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Problems after only a few weeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great however after only a few weeks use I used some stainless steel cleaner on it and it did not buff out like it did on my new cafe fridge and now there is strange discoloration that I can't seem to buff out. Also the front stainless steel panel seems to be not completely attached and bumped out and now there is a crease in the stainless steel in the bottom right corner. We ordered this beginning of April but did not start using it until a few weeks ago because our remodel was not done when we got it. Very disappointed in this looking this way after only a few weeks. The only good news is the actual dishwashing aspect works well.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there - thanks for taking the time to write this review. We're glad to hear that the dishwasher is working well, but certainly disappointed to hear about the bumped-out front panel, the crease in the bottom corner, and the issues you've experienced cleaning the dishwasher itself. We apologize for any inconveniences this has caused and we understand your frustrations. Stainless steel has some unique cleaning characteristics. For regular daily maintenance, we recommend using mild soap (dish soap) and water to clean the stainless steel. We also suggest using Cerama Bryte® stainless steel appliance cleaner on stainless steel exteriors or interiors. For the discoloration you described, try using the stainless steel cleaner and polish in the direction of the brush marks with a soft sponge. Don't use an abrasive green scrub pad, as that can cause scratches. We'd also like to look into the panel issue and crease further - please reach out to us via social media so that we can see photos of what you're describing. We'll also be able to dialogue with you there and find a solution. We look forward to hearing from you! Best, Kelsey@Cafe cafe_appliances

  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Definitely not better than a Bosch!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whoever wrote the review better than a Bosch didn’t really own a Bosch! This looks like a Bosch on the inside but doesn’t have the power of a Bosch. I bought a café refrigerator and my husband wanted to match it I was hesitant at first because, I owned a Bosch & it was the best dishwasher I’ve ever owned.( we sold our house with my Bosch) Also it was $500 more than a Bosch. I Told my husband. I can get a Bosch with the same handle but he had to have this one. Why did I listen he wasn’t the one using it. I could Put a dirty dish in this and, It would come out stuck to the dishes. In a Bosch you can put a dirty dish in it and, It would come out super clean. what’s the point of washing your dishes; cause that’s the job of the dishwasher! Waste of money. I hate this machine and it leaves soap in the Dispenser often. I also came with a bent kickplate. I called the company and they said they don’t work with Best Buy. What?! They sell your products. They only work with Home depo and other companies. So, I Call Best Buy and it was hard to get through. ( this stayed in the box for a few months since we just moved into our new home) I’ve never had a problem with Best Buy before for some reason they don’t answer their phones. We usually leave positive reviews. I don’t complain too much. But you need to know not to waste your money. I don’t buy things unless We read reviews. I definitely do not recommend this product too expensive and not worth the money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love my dishwasher

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so pretty and works awesome matches my other ge cafe appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love!!! Blends so well with my cabinets and helps us keep track of the dishes with the app

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Subpar quality delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered with scratches and the detergent door is broken…. Subpar quality for an almost $2,000 dishwasher. On top of that, can’t get through to Best Buy to get a replacement…..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Yuck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance was used and dirty and the filter was full of gunk. The back of the dishwasher had rust all over the cloth .

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hey there - We're very disappointed to hear this. In order to get this matter resolved, we encourage you to contact BestBuy's Customer Service through their website or by calling your local store. We truly apologize for all the inconvenience. Kind regards. Julia@Cafe cafe_appliances

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Beautiful and Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and very quiet. My dishes and silverware are very clean. It's spacious and easy to load. We had a 21- year-old GE dishwasher and it cleaned our dishes so well. It was just starting to rust. So, I hope this lasts as long as our old one. We indulged and ordered the brushed copper handle, and it is even more beautiful. I am not used to having the controls within the doors, so I keep accidentally pushing buttons. But, it does make the door look so nice.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there,

      Thank you for taking some time to share your thoughts with us. We're super happy to hear how much you love this dishwasher and how beautiful it is! Your loyalty to GE is definitely appreciated and we're confident this model will last just as long as your other GE model. Wishing you all the best! Mike@Cafe cafe_appliances

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Sooo quiet!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is fantastic! We are a large family and run our dishwasher every day, sometimes twice. You can't hear it unless you're in the kitchen, and even still it's super quiet. It's also very efficient, and I'm loving the 3rd rack!

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this dishwasher, and we are happy to hear that you are enjoying it. We hope the so far it's provided convenience for you and your family and you are happy with it for many years! Please let us know if you need anything else in the future. We are happy to help! Sincerely- Dianna@Cafe cafe_appliances

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Works and looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous. Works great. Love how quiet it is. And the styling is perfect in my vintage kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Like it better than my Bosch, better tan my Bosch,

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing never thought I would beat my Bosch in another home. Quieter with a garbage disposal inside which I prefer not to prewash my dishes. washes all my tall Beveridge cups with the spine spray. zero negative issues.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Super machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product; large capacity; flexible wash modes and auxiliary settings; EXTREMLY quiet; cleans and thoroughly dries exceptionally well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Sleekest and best dishwasher we've ever owned!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly speaking, my favorite aspect about this dishwasher is how fancy it looks - oh, and the handy top tray where you can place large spoons and knives and such. We bought it to match the other Cafe Series appliances we purchased. But, we're also super impressed over how smoothly, efficiently, quietly and excellently it performs. Our dishes come out even cleaner than they did with our previous Bosch dishwasher - which happened to be highly rated. Definitely recommend this dishwasher!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Quiet Elegance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher. Lots of space and I love the top rack for longer flat items or lids. Also love how quiet it washes.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're ecstatic to learn that you love your dishwasher! Make sure you take advantage of the Steam + Sani option. This feature saves time by loosening tough soils before the wash cycle begins, so you get a complete wash with no pre-rinsing or soaking necessary. Plus, a sanitization cycle reduces 99.999% of bacteria on dishes. Thanks for taking the time to share your feedback. cafe_appliances

  • Rated 3 out of 5 stars

    It works beautifully...when it works

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second unit. The LED on the first one died within a year, and now the second one is having issues with the heating element - again within a year. They're beautifully made, but not made to last. For the price, that's unconscionable.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there - thanks for taking the time to share your feedback. We’re glad to see that you’re loving the beautiful look of this Café Dishwasher as much as we do! Our apologies that you’ve experienced issues with the LED light on one unit and the heating element on another - that is certainly not the ownership experience we expect and apologize for any inconvenience this has caused. We recommend taking advantage of your warranty and scheduling service if you are still experiencing issues with your new unit. You can schedule online by visiting the GE Appliances website or by calling 1-800-432-2737. We will also be sure to forward your valuable feedback to our engineering and design teams, as they are always looking for ways to improve our products. We hope to be able to build back your trust in our brand in the future and please feel free to reach out if there is anything we can assist with, as we’re happy to help. All the best. Lauren@Café cafe_appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best dishwasher EVER!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best dishwasher I’ve ever owned! I highly recommend!!!

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Thanks for the review! We're so glad you're enjoying the dishwasher and it's a pleasure having you in the GEA family. Enjoy! -Sylvia@Cafe cafe_appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Brilliant if you can get it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly quiet, well-built, and beautiful. Got it for a great price too from Best Buy. Works great and has nice features. Looks fit for a high end kitchen.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      It’s great to hear you’re enjoying your new dishwasher! With its quiet operation, sleek design, and thoughtful features, it’s definitely a standout addition to any kitchen. Thanks for sharing your positive feedback! Lauren@CaféAppliances cafe_appliances

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Dishes come out clean. Looks great and is very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Moldy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher had mold all over inside upon delivery. The dishwasher cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice in my new kitchen, so quiet and easy to use.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there! Thanks so much for taking the time to share your experience. We love that you're loving your new dishwasher. Please reach out if you ever have any questions. Best wishes! Julia@Cafe cafe_appliances

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Solid Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is this the Ultimate dishwasher? I don't know but it's very good. It is very quiet! My dishes seem to be wet at end of cycle though I thought there was a dry feature. Maybe it's me? The white color is so nice to lighten my kitchen. The top most rack can't fit much more than an inch it seems. BB installation was very good. Thanks guys!

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there,

      Thank you so much for taking some time to write a review on this dishwasher. We're glad to know that it runs quietly and the color brightens up your kitchen. If your dishes are not drying properly, please check for the following conditions:

      Water entering the dishwasher should be between 120 and 140 degrees Fahrenheit for best wash and dry performance. Run the faucet closest to the dishwasher prior to starting the dishwasher to purge cold water from the hot water line.

      Unload the lower rack first. Water from the upper rack can spill on the lower rack if you unload it first, making the lower rack dishes wet. You can find more tips by searching for "Dishwasher - Poor Drying" on our GEA site in the Support section. If you have any questions, let us know. Mike@Cafe cafe_appliances

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