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Customer Ratings & Reviews

Your price for this item is $4,199.99
The comparable value price is $4,409.99

Customer reviews

Rating 4.4 out of 5 stars with 262 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the spacious interior, luxurious design, and bright LED lighting of the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many users commented on the refrigerator's fingerprint-resistant glass front. However, some customers mentioned concerns about the water dispenser, noise level, reliability, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 262 reviews
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good things about this refrigerator. It keeps the food evenly cooled at the perfect temperature. There is so much room and storage. It connects to your Wi-Fi to deliver updates and notifications to your phone. The platinum glass finish is beautiful.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi, thanks for sharing! It's great to hear the design and performance of this refrigerator could exceed your expectations. It's a pleasure having you in the Cafe family, and we hope you have a wonderful day! -Sylvia@Cafe cafe_appliances

  • Cons mentioned:
    Cooling performance

    Rated 1 out of 5 stars

    Expensive paper weight. No cooling after 10 months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve owned this refrigerator for 10 months and it has stopped cooling already. A GE technician is scheduled to look at it this week. Along with a dead refrigerator the ice dispenser is very load compared to others, screws are falling out from underneath the door because the plastic is stripped out completely from factory. The rolling shelf’s in the freezer are very squeaky. I want to love this machine but for almost $4000 it turned out to be a dud so far. Let’s hope the repair is simple. GE’s warranty is covering this so far. I’d almost rather a replacement.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi, Thanks for your review! We’re truly sorry to hear there is a cooling issue with your Cafe refrigerator and understand how frustrated you must be! We're so glad you are taking advantage of the warranty and having a GE service technician come out for warranty repair. We're confident our technician will take good care of you and get these issues resolved. We'll be here to help if you need us! - Sharon@GEA cafe_appliances

  • Rated 5 out of 5 stars

    Glass front modern design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back light panel inside the fridge is terrific The auto fill function in water dispenser is the most used feature of them alll

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello Kenndhs - Thanks for your review. We are glad you are happy with your new refrigerator purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thank you for choosing Café appliances! Olga@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator!!! Glad we chose this and love the fact that it does not leave any smudges like stainless steel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Cafe Modern Glass Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received our GE Cafe Modern Glass Refrigerator and we love our new Refrigerator. The installation crew were very professional and helpful.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello. We're happy to hear that you are loving you refrigerator and that you had a great installation experience! Should you have any additional feedback, please reach out to us!- Kianna@Café cafe_appliances

  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Door shattered be careful!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for 7 months love it!! But tonight our door shattered, no one was even buy it! So not sure why it did! Pray they fix it for free you pay that much for a fridge and it shatters!! Not happy!!!

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- Thank you for taking the time to contact us with your feedback. We are so sorry to hear that your glass shattered on your refrigerator. This is not the standard that Cafe Appliances holds for their products. We take all feedback from our customers seriously and will use this information for improvement moving forward. If you havent already we recommend contacting our service line to have one of our technicians come out and look at your unit. We will list the numer below.
      1-800-432-2737
      Monday – Friday: 8 a.m. – 8 p.m. ET
      Saturday – Sunday: Closed.
      If you need anything else in the future, please let us know. Sincerely- Dianna@Cafe cafe_appliances

  • Pros mentioned:
    Appearance, Capacity, Design
    Cons mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Very Pretty Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very pretty fridge. The back lighting is very nice and the design pattern is unique. I like the fridge layout with different shelf heights to accommodate whatever you may need to store. The ice and water dispenser work great. The 'autofill' feature is too smart for it's own good. Push the 'autofill' button, the water container is 'sensed' and the water is dispensed automatically - no pushing the container against the back to trigger the water flow. I'm not sure what I'm going to do with those 10 seconds I'll save by not having to stand there to get water, but I'm sure it'll be important. The middle drawer is great since you can chose the temperature and make it an extension of your fridge of freezer. I've been using it for drink storage and it's worked out really well. The freezer is very deep, and holds quite a bit. The freezer has 3 compartments, the middle seemingly the least functional due to size. I did learn the 'hard' way that the uppermost compartment is more of a 'soft' freezer and had some items thaw there. Nothing major and my own fault for not thinking that through. Overall, a very pretty fridge with features that work well. It's probably the nicest fridge I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Capacity, Lighting

    Rated 5 out of 5 stars

    Nice refrigerator with some great features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator because of the new platinum glass front, great size and nice features. The glass front really doesn't show fingerprints . I like the pantry doors and the large freezer compartment with a sliding pizza drawer built in . It has many nice large drawers in the refrigerator section and also has a separate, large, full size across, drawer that you can control the temperature, depending on how cold you want it to be. The whole back inside lights up which is very eye catching, My favorite feature, so far, is the ice maker. This is the first refrigerator that I have ever owned that really makes crushed ice that is almost like shaved ice. I have only owned this item for 2 weeks but so far I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Capacity, Lighting

    Rated 5 out of 5 stars

    Best Fridge Ever, Amazing Quality and Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been by far the best Refrigerator my family has ever had. We had a GE Profile French Door that lasted 13 years, but this Cafe Modern Glass fridge is amazing. It perfect for our families needs and the way we use the fridge. The fridge is just simple comfortable. There is a space for everything, the middle drawer is so convenient and versatile with the adjustable glass dividers. At first the light seems dim in comparison with led lights from past fridge, but since the light mainly comes from the back you can see everthing vs top light only and in past if you put stuff on top it blocks the light. The auto water fill feature is a time saver especially filling up 20+ oz of water for coffee machine or water bottles. The only thing that could improve is the ice dispenser, it makes a mess unless you put the cup all the way to top and hold it. The outside doors look sleek and are easy to clean, no more stainless steel streaks. The no handles thing takes a bit to get used to and almost closed on my hands trying to close both doors at the same time, but that just takes time to get used to. We compared this to Top of the line Samsung fridge with all the bells and whistles and the quality of this Cafe fridge was by far better. The samsung has more tech but reviews show it breaks down constantly. We went with GE again after our other GE lasted 13 years and this Cafe is built like a tank and has everything we need. I highly recommend this CAFE Moden Glass fridge, its on the higher end in prices but the quality is amazing .

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there - Wow! Thank you so much for sharing your thoughts about this beautiful Café modern glass refrigerator! We're so glad to hear that this model is meeting your family's needs in a simple and comfortable way. The fact that your previous GE refrigerator lasted 13 years just goes to show how well you take care of your appliances. We're grateful to have you and your loved ones as members of our GE and Café Appliances family! If you need anything in the future, reach out to us directly. We are always here and happy to help out. All the best, Kelsey@Café cafe_appliances

  • Pros mentioned:
    Appearance, Capacity, Design

    Rated 4 out of 5 stars

    sleek and bright lighting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful and easy to clean with the glass front - so nice not to have handle - gives extra room in the kitchen. The overall compartments and inside seem a bit small from our LG; the third drawer is awesome with glass dividers and sturdy - but tends to freeze your stuff even on the middle setting; the back lighting is awesome and the grey interior makes night rummaging easy on the eyes! large freezer but typical plastic drawers will mostly likely break.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Capacity, Lighting

    Rated 5 out of 5 stars

    Excellent Fridge! Watch the drink drawer temp...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Looks good. Glass exterior is easier to clean than stainless. Motion sensing light on the water/ice dispenser makes it easy to get a glass of water at midnight. Love the temp adjustable drink drawer. Lots of room in the freezer. Drawers in freezer laid out well. Soft LED lighting and fridge interior design is very good. Cons: Little ice fragments come out along with the cubes (not a big deal...). Drink drawer will freeze in the back if set to "drink" setting (Leave it on "Wine" and you will be fine). Overall, very nice fridge.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi AbeStone, we're glad to see you're enjoying your new refrigerator! We'll also be sure to let our product team see your comments for future consideration. Welcome to the Cafe Appliances family. - Guy@Cafe cafe_appliances

  • Pros mentioned:
    Design, Features
    Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Nice fridge but worried about reliability

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a visually stunning fridge with some oddities. I like the features and the looks. My wife was very happy with the Cafe package we picked up. I am not happy that it didn't come with a ice bucket for the freezer section. I am also concerned about long term reliability. The freezer just died and ruined my meat. Over $250 in protein in the trash! The software doesn't warn you that the fridge has a fault. I can log into software that says everything is ok.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello there, thank you so much for taking the time to leave this detailed review. We are really happy to hear that the features and appearance of this range have met your needs well, however we can definitely understand how frustrating it would be to deal with your freezer no longer working. If you have not already, you can schedule a repair appointment team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET. We are confident that our technicians will be able to address this issue for you and have a working freezer for a long time to come. Please feel free to reach out if you need any assistance in the future. -Elliot@Cafe cafe_appliances

  • Pros mentioned:
    Capacity, Lighting
    Cons mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Extremely satisfying Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our not very old Kenmore Elite with the GE Cafe. The Cafe is pretty amazing. Very spacious and the lighting is unique. The best thing about this refrigerator is that it even gets COLD. Unlike out old refrigerator, which always broke down every year and never really got cold. The center drawer is convenient for keeping drinks icy cold. Almost 1 month owning and food doesn't spoil as quickly as the old fridge. The exterior is very easy to clean and doesn't leave prints like on stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally when purchased our freezer went out within one/two days then the fridge went out a week later. Luckily Best Buy made it easy for us to get a replacement. Overall, the fridge looks very nice. It looks even better in person! We haven’t had it long and other than our first experience we’re pleased with the product and have high hopes for it. The fridge part is very roomy! The middle drawer (part of the fridge) has sliding dividers that make it easy to fit a cake, deli meat, cheese, veggies, etc. You can essentially customize the size of the drawer by moving the dividers. You can also make it to cool or make it a freezer. Love the glass look!! Easy to clean!

    I would recommend this to a friend
  • Cons mentioned:
    Cooling performance

    Rated 3 out of 5 stars

    Leaking Problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator in June 2022 and we have had issues with it leaking from under the freezer door area. Don't get me wrong, we love this unit but we have had Best Buy out to our home now about 9x just for the leaking. They have made multiple repairs thinking that will solve the issue but it has not. I've read reviews and haven't seen other people reporting this issue. Its a beautiful fridge but frustrating with having to get so many repaurs and the problem still not fixed. I'm at this point im ready to move on from this fridge but they keep trying to repair something that isn't getting fixed. I recommend waiting to write your review until you've had it a couple of months. Ours started leaking a month after it was installed!

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - Thanks for bringing this to our attention. We would like to gather some additional details about this matter. At your earliest convenience, please reach out to us on any of our social media platforms via private message with the complete model/serial numbers of your fridge, pictures if available, and a copy of this review so that we can look into the situation further. We look forward to hearing from you soon. Kind regards. -Don@Café cafe_appliances

  • Pros mentioned:
    Appearance, Capacity, Lighting

    Rated 5 out of 5 stars

    Beautiful Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit i bought this for appearance and functionality and it doesn’t disappoint. I love the glass finish on the front, the adjustable shelf for tall items, the multiuser drawer that I use for wine and beverages, the in-door ice machine, three trays in the freezer. And the lighting of the back wall inside the fridge is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is beautiful, and it has several really nice features: (1) The light wall and lighting in general are just stellar, (2) the separate temperature for the drawer is a great feature and works well, (3) we LOVE the autofill feature on the water, and (4) you can close the doors in any order. Controls feel intuitive and it's easy to use. Temperatures are spot on. It's basically silent. Shelves and door storage feels intuitive and gives the options needed. I will agree with other reviews that the feel of the freezer drawer closing is clunky. It doesn't feel cheap or like it will break, but it just feels literally clunky. Definitely not that smooth luxury feel of a good soft-close drawer. Also, it's easy to break the dairy door because it doesn't auto close when you close the door with it still open. I've already cracked it after it flew off the door when I forgot to close the dairy door before closing the fridge door. All in all, I'd buy again and am quite pleased with the purchase. (Best Buy's delivery was the best experience I've ever had with delivery -- super professional and safe even in the middle of a pandemic.)

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello Joseph, thank you for your review! We're glad you're happy with your new refrigerator. Welcome to the Cafe Appliances Family! -Chris@Cafe cafe_appliances

  • Pros mentioned:
    Design, Lighting

    Rated 4 out of 5 stars

    Beautiful modern refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro’s: We love the look of the refrigerator, inside and out. Very stylish and sleek looking. The lighting inside is very nice looking. Good amount of space and organization abilities in the refrigerated portion. The small refrigerated drawer comes in handy for parties and even everyday use. We use ours for sodas and snacks for our daughter because it is easy to get to and find what she is looking for. Cons: The ice maker is small, doesn’t hold a lot of ice and is slow to make ice when it is used. When getting ice and water, the lever is a bit difficult to use without pushing it with one hand and holding your cup with the other. The water spout also will drip 1-2 drops after moving your cup so you end up with nasty water spots all over the shiny chrome catch tray.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello. Thanks for reviewing your modern refrigerator. We're glad to hear that you like the style, and capacity. We're sorry that you have had issues with the ice maker and water dispenser. We understand why this would be a con, and would like to offer some insightful information. Normal ice production should be 100 cubes in 24 hours. Air may be present in the water line system, causing water to drip after being dispensed. To troubleshoot, you should dispense water for at least 5 minutes to remove any air from the system. We hope this helps, and although we hope that you will not have any further issues, we are always here to help at 1-800-432-2737 for your service needs. All the best!-Kianna@Café cafe_appliances

  • Pros mentioned:
    Appearance, Capacity, Lighting

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't review longevity. But i do love this refrigerator. The 3 drawers in the freezer make organizing easy. Plenty of fridge space. The back panel light is also really nice. Looks great too

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Good day,

      Thanks for sharing your impressions with this refrigerator so far! We're happy to know that you like the spacing and lighting. This unit will definitely enhance the look of your kitchen. Thanks for choosing Cafe! Mike@Cafe cafe_appliances

  • Pros mentioned:
    Capacity, Lighting

    Rated 5 out of 5 stars

    Worth the Money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love! So much space in this refrigerator. Love the back lit glass that illuminates the entire area. Finger prints from the kids are not as easily seen compared to our last stainless steel refrigerator. The ice machine makes smaller cubes and the sensor water feature is pretty cool. The freezer holds a great amount of items. The middle shelf is a great little added extra. We haven’t figured out the error for the WiFi connection and that would be my only irritation with this item, but that’s technology for ya! Overall it’s huge and holds a large amount of food for our family of 6 and we are very pleased with this product so far.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi BrEeZy, thanks very much for taking the time to write a review! Happy to hear that you're in love with your new fridge! Sorry to hear about the wifi connection issues. If you're running into issues, try looking at an article titled "SMART REFRIGERATOR - BUILT-IN WIFI SET-UP TROUBLESHOOTING" on the GE Appliances website to see if it helps. We hope you and your family are staying safe! -Michael@Cafe cafe_appliances

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