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Customer Ratings & Reviews

Your price for this item is $4,199.99
The comparable value price is $4,409.99

Customer reviews

Rating 4.4 out of 5 stars with 262 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the spacious interior, luxurious design, and bright LED lighting of the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many users commented on the refrigerator's fingerprint-resistant glass front. However, some customers mentioned concerns about the water dispenser, noise level, reliability, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 262 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Worth The Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. It’s very stylish and holds all of my needed items. The auto sensing water dispenser works precisely as described. After dispensing the set amount of water, I tried adding more water to see if it would over fill the cup, but it didn’t and stop the flow before it reached the top of the cup. This is a great all around refrigerator.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      What a great choice! We thank you for your purchase and review. We have heard great things about this refrigerator and its features and are happy to hear that you are enjoying it as well! We hope you continue to be impressed with this unit for many years! If there is anything else, we are happy to help. Sincerely- Dianna@Café cafe_appliances

  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator!!! Glad we chose this and love the fact that it does not leave any smudges like stainless steel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Cafe Modern Glass Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received our GE Cafe Modern Glass Refrigerator and we love our new Refrigerator. The installation crew were very professional and helpful.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello. We're happy to hear that you are loving you refrigerator and that you had a great installation experience! Should you have any additional feedback, please reach out to us!- Kianna@Café cafe_appliances

  • Rated 5 out of 5 stars

    Buy this fridge!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. Dont regret spending a little extra for it at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks absolutely incredible, the glass surface makes keeping it clean a breeze

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi Tony8566, thanks so much for your review! We're glad to hear that the finish of this model makes for easy cleaning. We hope that it continues to look pristine for many years to come! Best wishes. -Michael@Cafe cafe_appliances

  • Rated 1 out of 5 stars

    Door shattered be careful!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for 7 months love it!! But tonight our door shattered, no one was even buy it! So not sure why it did! Pray they fix it for free you pay that much for a fridge and it shatters!! Not happy!!!

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- Thank you for taking the time to contact us with your feedback. We are so sorry to hear that your glass shattered on your refrigerator. This is not the standard that Cafe Appliances holds for their products. We take all feedback from our customers seriously and will use this information for improvement moving forward. If you havent already we recommend contacting our service line to have one of our technicians come out and look at your unit. We will list the numer below.
      1-800-432-2737
      Monday – Friday: 8 a.m. – 8 p.m. ET
      Saturday – Sunday: Closed.
      If you need anything else in the future, please let us know. Sincerely- Dianna@Cafe cafe_appliances

  • Pros mentioned:
    Fingerprint resistant, Spacious

    Rated 5 out of 5 stars

    Worth the Money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love! So much space in this refrigerator. Love the back lit glass that illuminates the entire area. Finger prints from the kids are not as easily seen compared to our last stainless steel refrigerator. The ice machine makes smaller cubes and the sensor water feature is pretty cool. The freezer holds a great amount of items. The middle shelf is a great little added extra. We haven’t figured out the error for the WiFi connection and that would be my only irritation with this item, but that’s technology for ya! Overall it’s huge and holds a large amount of food for our family of 6 and we are very pleased with this product so far.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi BrEeZy, thanks very much for taking the time to write a review! Happy to hear that you're in love with your new fridge! Sorry to hear about the wifi connection issues. If you're running into issues, try looking at an article titled "SMART REFRIGERATOR - BUILT-IN WIFI SET-UP TROUBLESHOOTING" on the GE Appliances website to see if it helps. We hope you and your family are staying safe! -Michael@Cafe cafe_appliances

  • Pros mentioned:
    Spacious
    Cons mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Best Fridge Ever, Amazing Quality and Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been by far the best Refrigerator my family has ever had. We had a GE Profile French Door that lasted 13 years, but this Cafe Modern Glass fridge is amazing. It perfect for our families needs and the way we use the fridge. The fridge is just simple comfortable. There is a space for everything, the middle drawer is so convenient and versatile with the adjustable glass dividers. At first the light seems dim in comparison with led lights from past fridge, but since the light mainly comes from the back you can see everthing vs top light only and in past if you put stuff on top it blocks the light. The auto water fill feature is a time saver especially filling up 20+ oz of water for coffee machine or water bottles. The only thing that could improve is the ice dispenser, it makes a mess unless you put the cup all the way to top and hold it. The outside doors look sleek and are easy to clean, no more stainless steel streaks. The no handles thing takes a bit to get used to and almost closed on my hands trying to close both doors at the same time, but that just takes time to get used to. We compared this to Top of the line Samsung fridge with all the bells and whistles and the quality of this Cafe fridge was by far better. The samsung has more tech but reviews show it breaks down constantly. We went with GE again after our other GE lasted 13 years and this Cafe is built like a tank and has everything we need. I highly recommend this CAFE Moden Glass fridge, its on the higher end in prices but the quality is amazing .

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there - Wow! Thank you so much for sharing your thoughts about this beautiful Café modern glass refrigerator! We're so glad to hear that this model is meeting your family's needs in a simple and comfortable way. The fact that your previous GE refrigerator lasted 13 years just goes to show how well you take care of your appliances. We're grateful to have you and your loved ones as members of our GE and Café Appliances family! If you need anything in the future, reach out to us directly. We are always here and happy to help out. All the best, Kelsey@Café cafe_appliances

  • Pros mentioned:
    Spacious
    Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Beautiful modern refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro’s: We love the look of the refrigerator, inside and out. Very stylish and sleek looking. The lighting inside is very nice looking. Good amount of space and organization abilities in the refrigerated portion. The small refrigerated drawer comes in handy for parties and even everyday use. We use ours for sodas and snacks for our daughter because it is easy to get to and find what she is looking for. Cons: The ice maker is small, doesn’t hold a lot of ice and is slow to make ice when it is used. When getting ice and water, the lever is a bit difficult to use without pushing it with one hand and holding your cup with the other. The water spout also will drip 1-2 drops after moving your cup so you end up with nasty water spots all over the shiny chrome catch tray.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello. Thanks for reviewing your modern refrigerator. We're glad to hear that you like the style, and capacity. We're sorry that you have had issues with the ice maker and water dispenser. We understand why this would be a con, and would like to offer some insightful information. Normal ice production should be 100 cubes in 24 hours. Air may be present in the water line system, causing water to drip after being dispensed. To troubleshoot, you should dispense water for at least 5 minutes to remove any air from the system. We hope this helps, and although we hope that you will not have any further issues, we are always here to help at 1-800-432-2737 for your service needs. All the best!-Kianna@Café cafe_appliances

  • Pros mentioned:
    Lighting
    Cons mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    You will not be disappointed, or should not be!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator! Definitely the best I have purchased by far. The glass doors are incredible and have absolutely no maintenance to keep clean. NO fingerprints!!! I love the space inside and lighting. Some reviews comment on the lighting in a negative way, I think its bright enough and just perfect. No need to be any brighter. The freezer is nice too. The only negative I could say is the ice maker does not make as much ice as my other refrigerators. But no big deal, I just put ice in a zip lock baggie for a backup in case I want to use all the ice at one time.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello, and thank you for the review! We're glad you're enjoying the performance and design of this Smart refrigerator. It truly is a pleasure having you in the Café family and we're happy to hear how pleased you are with this unit. All the best! -Sylvia@Cafe cafe_appliances

  • Pros mentioned:
    Design, Lighting

    Rated 4 out of 5 stars

    Cafe refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design, the lighting, and the overall features. I would like to see a larger ice bucket, and more features regarding the ice and water options, The auto fill water is great, but I wish you could also manually dispense water for amounts less than a full container, also a different size ice cube (smaller in size and shape) this one produces the standard shape of ice, also an upgrade the manufacturer might consider is having clear ice..The three drawers in the freezer is really nice, and is also well lighted for each drawer..

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello Anthony - Thanks for your review. We are glad you like your new refrigerator! We’re sure you’ll enjoy the many nice features it has to offer. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. Thanks for choosing Café! Olga@Cafe cafe_appliances

  • Pros mentioned:
    Lighting, Spacious

    Rated 5 out of 5 stars

    Extremely satisfying Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our not very old Kenmore Elite with the GE Cafe. The Cafe is pretty amazing. Very spacious and the lighting is unique. The best thing about this refrigerator is that it even gets COLD. Unlike out old refrigerator, which always broke down every year and never really got cold. The center drawer is convenient for keeping drinks icy cold. Almost 1 month owning and food doesn't spoil as quickly as the old fridge. The exterior is very easy to clean and doesn't leave prints like on stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant

    Rated 5 out of 5 stars

    Nice refrigerator with some great features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator because of the new platinum glass front, great size and nice features. The glass front really doesn't show fingerprints . I like the pantry doors and the large freezer compartment with a sliding pizza drawer built in . It has many nice large drawers in the refrigerator section and also has a separate, large, full size across, drawer that you can control the temperature, depending on how cold you want it to be. The whole back inside lights up which is very eye catching, My favorite feature, so far, is the ice maker. This is the first refrigerator that I have ever owned that really makes crushed ice that is almost like shaved ice. I have only owned this item for 2 weeks but so far I am very happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Leaking Problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator in June 2022 and we have had issues with it leaking from under the freezer door area. Don't get me wrong, we love this unit but we have had Best Buy out to our home now about 9x just for the leaking. They have made multiple repairs thinking that will solve the issue but it has not. I've read reviews and haven't seen other people reporting this issue. Its a beautiful fridge but frustrating with having to get so many repaurs and the problem still not fixed. I'm at this point im ready to move on from this fridge but they keep trying to repair something that isn't getting fixed. I recommend waiting to write your review until you've had it a couple of months. Ours started leaking a month after it was installed!

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - Thanks for bringing this to our attention. We would like to gather some additional details about this matter. At your earliest convenience, please reach out to us on any of our social media platforms via private message with the complete model/serial numbers of your fridge, pictures if available, and a copy of this review so that we can look into the situation further. We look forward to hearing from you soon. Kind regards. -Don@Café cafe_appliances

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Looks great.Initial poor quality, Eventually good.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking fridge. It failed after being installed for one day. Had to call GE to come to home and repair because BestBuy didn't have any more in stock. GE customer service was great, aside from the long holding prices prior to speaking with someone. After 9 months, no new problems have arisen.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Defective

    Rated 4 out of 5 stars

    A good looking fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a sleek looking fridge, however we had a problem where the freezer door wou ld not close all the way. GE sent their technician twice and the issue was fixed, so the manufacturer warranty works. I bough an extended warranty just in case. Fixing GE products are extremely expensive.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      This is definitely a sleek refrigerator and we're sure it helps elevate your kitchen. We're so glad that your technician was able to repair your refrigerator under your warranty and apologize that service was needed in the first place. We're sure of our technician's work and do not expect you to run into any more issues. If something were to come up, though, you can always come talk to us about it. We are here for you! -Chris@Café cafe_appliances

  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally when purchased our freezer went out within one/two days then the fridge went out a week later. Luckily Best Buy made it easy for us to get a replacement. Overall, the fridge looks very nice. It looks even better in person! We haven’t had it long and other than our first experience we’re pleased with the product and have high hopes for it. The fridge part is very roomy! The middle drawer (part of the fridge) has sliding dividers that make it easy to fit a cake, deli meat, cheese, veggies, etc. You can essentially customize the size of the drawer by moving the dividers. You can also make it to cool or make it a freezer. Love the glass look!! Easy to clean!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Beautiful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the nicest refrigerators on the market, just beautiful inside and out, especially the interior lighting. All works well, but definitely pricier than other refrigerators, has potential for google home functionality which is missing, but there's an app that can control temperatures and lighting, autofill feature is awesome as well, overall great but doesn't have some of the features of other refrigerators.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious
    Cons mentioned:
    Noisy

    Rated 3 out of 5 stars

    Neurotic Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cafe refrigerator is stunning. However, looks is not everything. We have been experiencing noise issues that come and go at will. We had 2-GE technicians come to find out what is causing the noise but it so happens that the refrigerator was not making the noise when they came to do the service. We made a video with sound to show them, but they didn't know what it was and left. The last couple of days, it's been silent, just one or two squeaks. We are waiting for the next episode for it to happen again...Tomorrow I'm going to where we bought it to asked them to send someone to fix it or to give us a new one...Ours is just a few weeks old.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hey there, thank you for taking the time to reach out to us. We're pleased to know your new refrigerator looks great, but we're so sorry to hear that you've been experiencing noise issues with it and that the technicians haven't been able to pinpoint the issues. We're hoping it continues to remain silent and we're wishing you the be. Thank you for bringing this to our attention. - Guy@GEA cafe_appliances

  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is beautiful, and it has several really nice features: (1) The light wall and lighting in general are just stellar, (2) the separate temperature for the drawer is a great feature and works well, (3) we LOVE the autofill feature on the water, and (4) you can close the doors in any order. Controls feel intuitive and it's easy to use. Temperatures are spot on. It's basically silent. Shelves and door storage feels intuitive and gives the options needed. I will agree with other reviews that the feel of the freezer drawer closing is clunky. It doesn't feel cheap or like it will break, but it just feels literally clunky. Definitely not that smooth luxury feel of a good soft-close drawer. Also, it's easy to break the dairy door because it doesn't auto close when you close the door with it still open. I've already cracked it after it flew off the door when I forgot to close the dairy door before closing the fridge door. All in all, I'd buy again and am quite pleased with the purchase. (Best Buy's delivery was the best experience I've ever had with delivery -- super professional and safe even in the middle of a pandemic.)

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello Joseph, thank you for your review! We're glad you're happy with your new refrigerator. Welcome to the Cafe Appliances Family! -Chris@Cafe cafe_appliances

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