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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 262 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the spacious interior, luxurious design, and bright LED lighting of the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many users commented on the refrigerator's fingerprint-resistant glass front. However, some customers mentioned concerns about the water dispenser, noise level, reliability, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 262 reviews
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Really like the features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I favorite feature is the autofill. It will sense how big your empty cup is and fill it up with water without you touching the button and stop on its own before the water spill over. I like that the ice bucket on the door don't feel like it's taking up a lot of room. The water filter is easy to change. The design on the inside is really different than other model's. Also like that it is finger print resistant. It has WiFi, but I'm not going to use that because I don't see the point of WiFi on this type of product.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there,

      We are so happy to hear of your love for your new refrigerator. We love the Auto-Fill feature too, it is so handy (pardon the pun)! We hope that you continue to enjoy your refrigerator for many years to come! If you would like to learn more information about he wi-fi that is built into your appliance, you can see pg. 13 of your Owner's Manual. You can view that document here: https://products.cafeappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000329-1.pdf - We hope that this helped! Thank you so much for choosing Cafe Appliances for your home. -Michael cafe_appliances

  • Pros mentioned:
    Design
    Cons mentioned:
    Cooling performance

    Rated 3 out of 5 stars

    Looks are deceiving

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful to look at, but.... the first fridge delivered and installed did not work! Followed all instructions including leaving it closed for 24 hours before using. Still, not cooling at all (temp remained at 74 degrees). Thankfully, the BB specialist helped us and ordered a replacement fridge immediately. Came in two days. (We received it in the nick of time before the new covid19 policy was put in place). The new one works, but.... there's a defect with one of the freezer drawers. BB not answering our calls, so contacted GE directly and they are sending a replacement drawer, but it will take 14 days to arrive, so we haven't been able to enjoy the fridge this whole time. Additionally, I'm not sure if I like the idea of no handles (though the look is sleek and nice); I still find myself trying to pull on a handle! I think it's a matter of getting used to. It is very pretty and hopefully the freezer drawer will work properly when it gets here, but in the meantime we're slightly disappointed.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello Allie, thank you for your review. We are sincerely sorry your refrigerator had to be replaced, along with the drawer of your replacement model. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@Cafe cafe_appliances

  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    You will not be disappointed, or should not be!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator! Definitely the best I have purchased by far. The glass doors are incredible and have absolutely no maintenance to keep clean. NO fingerprints!!! I love the space inside and lighting. Some reviews comment on the lighting in a negative way, I think its bright enough and just perfect. No need to be any brighter. The freezer is nice too. The only negative I could say is the ice maker does not make as much ice as my other refrigerators. But no big deal, I just put ice in a zip lock baggie for a backup in case I want to use all the ice at one time.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello, and thank you for the review! We're glad you're enjoying the performance and design of this Smart refrigerator. It truly is a pleasure having you in the Café family and we're happy to hear how pleased you are with this unit. All the best! -Sylvia@Cafe cafe_appliances

  • Pros mentioned:
    Design, Lighting

    Rated 4 out of 5 stars

    Cafe refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design, the lighting, and the overall features. I would like to see a larger ice bucket, and more features regarding the ice and water options, The auto fill water is great, but I wish you could also manually dispense water for amounts less than a full container, also a different size ice cube (smaller in size and shape) this one produces the standard shape of ice, also an upgrade the manufacturer might consider is having clear ice..The three drawers in the freezer is really nice, and is also well lighted for each drawer..

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello Anthony - Thanks for your review. We are glad you like your new refrigerator! We’re sure you’ll enjoy the many nice features it has to offer. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. Thanks for choosing Café! Olga@Cafe cafe_appliances

  • Pros mentioned:
    Appearance, Design

    Rated 5 out of 5 stars

    Love our new Café-Modern Glass Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took awhile to receive this refrigerator due to production slowed because of Covid. Finally received it and we love it! It's beautiful, sleek and does what it advertises. The lighting inside is more than adequate. It keeps food at the correct temperature and frozen items as well. I didn't want to deal with fingerprints on stainless steel. With the outside of this unit being glass, any fingerprints wipe off easily. It looks great in my kitchen. Oh, and the sales folks at Best Buy were wonderful to work with and the delivery guys were very professional and on time! Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Features

    Rated 5 out of 5 stars

    Great so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Glad we purchased. Features are great, large capacity, quiet operation.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Cafe French door refo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the features this Cafe fridge has. The automatic water dispenser, second compartment for colder food, finger print free, 2 tiers in the freezer section and last but least, the clean look. It had no door handles. It like the copper trim inside the shelves making it more high end looking. The door shelves are bigger too. The only thing I wish it has is white background instead of gray which makes it a bit darker.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Lighting

    Rated 5 out of 5 stars

    My Cafe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would have never considered a ref. unit in this price range, but glad we did. So many great features. The no handle design is great in the looks dept. The 3 pull out drawers in the freezer makes finding the food you want easy. The water dispenser light that comes on every time ypu pass is super cool

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there - we appreciate your review of our stunning Café Smart 4-Door Refrigerator. It’s wonderful that you’re loving the many great features of this model and that it’s helping make finding the food you want easier! We will certainly be sharing your positive feedback with our engineering and design teams - as it lets us know we’re on the right track to providing quality, convenient products to our customers. Thanks for being a part of the Café Family and have a terrific day! Lauren@Café cafe_appliances

  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Beautiful and Functional Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When viewing this fridge online I was not impressed but when I saw it in person it was a completely different story. The tempered glass really makes this fridge stand out along with the LED back light and brushed brash. There is plenty of room and the middle drawer has been extremely useful as we can control the temperature and functioning.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're so glad you like your new refrigerator! Welcome to the Cafe Appliances family! -Chris@Cafe cafe_appliances

  • Pros mentioned:
    Capacity, Design, Features

    Rated 5 out of 5 stars

    Kitchen fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features and good looks. And fits day to day stuff easily and lot of space.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - Thanks for your feedback. We're glad you are happy with your new refrigerator purchase and we’re sure you’ll enjoy great performance from it for many years to come. Thank you for choosing Café appliances! Olga@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Beautiful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the nicest refrigerators on the market, just beautiful inside and out, especially the interior lighting. All works well, but definitely pricier than other refrigerators, has potential for google home functionality which is missing, but there's an app that can control temperatures and lighting, autofill feature is awesome as well, overall great but doesn't have some of the features of other refrigerators.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 4 out of 5 stars

    A piece of Art!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most beautiful refrigerator I’ve ever owned. It’s like a piece of art in my contemporary kitchen. It is super spacious and the interior is bright and with the fancy word café on the back

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Neurotic Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cafe refrigerator is stunning. However, looks is not everything. We have been experiencing noise issues that come and go at will. We had 2-GE technicians come to find out what is causing the noise but it so happens that the refrigerator was not making the noise when they came to do the service. We made a video with sound to show them, but they didn't know what it was and left. The last couple of days, it's been silent, just one or two squeaks. We are waiting for the next episode for it to happen again...Tomorrow I'm going to where we bought it to asked them to send someone to fix it or to give us a new one...Ours is just a few weeks old.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hey there, thank you for taking the time to reach out to us. We're pleased to know your new refrigerator looks great, but we're so sorry to hear that you've been experiencing noise issues with it and that the technicians haven't been able to pinpoint the issues. We're hoping it continues to remain silent and we're wishing you the be. Thank you for bringing this to our attention. - Guy@GEA cafe_appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it 3 weeks ago. So far we love it very much. It ‘s not only consistent with the world trends in refrigerator style, but very quite In operation. It has sufficient space for a family of 4. It’s the best refrigerator you can get in the US retailer stores in my opinion.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hey there,

      Congratulations on your new refrigerator! We love hearing great first impressions. It's great to hear how much your family loves it so far. We know it'll last you for many years. Thanks for joining the Cafe family. Mike@Cafe cafe_appliances

  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The look of this fridge is beautiful inside and out. The auto fill water seemed corny in the ads, but it’s nice and convenient. I use it more than I thought. Three freezer drawers is nice. Made in the USA too!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    tempered glass shattered

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge, looks good but I knocked off two stars because one of the tempered glass shattered! We didnt even have any thing heavy on it. One day we opened the fridge and it was shattered all over the food. It took forever to clean and we were finding pieces of glass for long time. However we contacted GE and they sent us replacement glass. It was backordered so we had to wait for couple months to get it delivered. Now We are so scared to put heavy stuffs on the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Amazing Fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is an elegant design, easy to clean, spacious inside, its multiple drawers with large storage capacity help to store food in a practical and orderly way. I love this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Design

    Rated 5 out of 5 stars

    New modern look

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung that was plagued w issues. It appears a lot of small details were not over looked and the new design lured us in. So far it has been awesome. Lots of compliments on looks.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    GE Cafe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and a very quiet refrigerator. Installation was a breeze and please remember to dispose of the first 2 full buckets of ice and go through a couple gallons of water (let that filter do some work before consuming the water).

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi, Thanks for sharing! We're glad you're enjoying the refrigerator and we'd like to welcome you to the Cafe family. It's a pleasure having your business and if you any questions come up let us know. Have a wonderful day! -Sylvia@Cafe cafe_appliances

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Beautiful Refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros -Beautiful Design -Back light is bright enough and not to over powering at night -Multiple adjustable shelves Con -The water dispense quite slow compared to other models

    I would recommend this to a friend
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