Customers appreciate the spacious interior, luxurious design, and bright LED lighting of the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many users commented on the refrigerator's fingerprint-resistant glass front. However, some customers mentioned concerns about the water dispenser, noise level, reliability, and defective parts.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 262 reviews
Pros mentioned:
Spacious
Rated 5 out of 5 stars
Cafe French Door Refrigerator/Freezer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Cafe refrigerator is great! Its glass finish is so sleek and modern and easier to keep clean than stainless steel. We recently went through a 9 hour power outage due to excessive high temperatures our area was experiencing and we didn’t loose a single item in the freezer or the refrigerator.
I would recommend this to a friend
Pros mentioned:
Spacious
Rated 4 out of 5 stars
Cafe
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Refrigerator is beautiful and spacious, love the design. Only problem I have with it is the doors. Left side door (ice /water) shuts with a heavy impact. The right side has to be push almost all the way to close.
I would recommend this to a friend
Brand response from Cafe Appliances
Posted .
Hi, we're always working to make improvements and your comments on this model are very much appreciated. We're pleased this refrigerator could meet your storage needs and it's a pleasure having you in the Cafe family. Take care. -Sylvia@Cafe
Cons mentioned:
Water dispenser
Rated 5 out of 5 stars
Sleek looking cafe
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great fridge. Freezer has alot of storage and easy to finf items with the 2 pull out draws. Ice maker does not store alot of ice. If your a big ice user i would buy a portable ice maker.
I would recommend this to a friend
Rated 2 out of 5 stars
Water filters are outrageously expensive!!!!!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beware that that water filters are chipped to reject reasonably priced generics. $50 vs. $11 twice per year is a scam. I thought highly of GE until I saw the price of a XWFE which is the exact same thing as a normally priced XWF cartridge but they charge $40 extra for a $0.30 chip that is under the label. I bought a washer, dryer, dishwasher, oven and fridge all in one go and would have picked another brand if I'd known they were trying to lock down consumables like this. Total bate and switch.
No, I would not recommend this to a friend
Brand response from Cafe Appliances
Posted .
Hi there - We're disappointed to hear you're dissatisfied with the water filters designed for this refrigerator. This is not what we expect to hear, and we apologize for any inconvenience you've experienced. We do have an RFID sensor in this water filter that provides Leak-Detecting Sensing Technology which will alert you if the sensor detects a leak in the refrigerator. The RFID sensor also communicates with the refrigerator controls and can display information on the status of the water filter and when it needs to be changed. This feature was designed to give consumers peace of mind so we're disappointed that this is negatively impacting your experience. If you have any questions about the filter, please reach out. We're here to help you and we'd like to improve your experience if we can. Wishing you all the best. Julia@Cafe
Pros mentioned:
Spacious
Rated 5 out of 5 stars
This refridgerator has many great features
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I did alot of research before purchasing this fridge and have to say, it has not failed to meet expectations. The wifi and Cafe app allow you to check ice levels, change temperature settings, and provide the status of filter life. The solid backlit wall really makes it easy to find items in the top compartment. This refridgerator is quiet and runs better than our Samsung fridge, which was nothing but trouble.
I would recommend this to a friend
Pros mentioned:
Spacious
Rated 4 out of 5 stars
Gorgeous (if not 100% perfect) fridge
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful fridge. My only complaints are 1) the finish just inside the doors tends to collect dust/smudges rather quickly and 2) the ice maker drips water very slowly and sometimes ejects a piece of ice when the fridge is closed quickly.
I would recommend this to a friend
Pros mentioned:
Spacious
Rated 5 out of 5 stars
Great Fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The space is amazing. Love the layout of the freezer department and the fridge itself
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Elegant and beautiful. Very reliable.
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Elegant design that receives a lot of compliments from guests. Love this high end Cafe French Door Refrigerator. Recommend downloading the app to ensure that it is running efficiently. The app will notify if there needs to be service done or change the water filter. Plenty of storage space for your food!
I would recommend this to a friend
Pros mentioned:
Spacious
Rated 5 out of 5 stars
Amazing Fridge
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge is an elegant design, easy to clean, spacious inside, its multiple drawers with large storage capacity help to store food in a practical and orderly way. I love this fridge!
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
LOVE EVERYTHING ABOUT IT!!!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! Best refrigerator in 60 years! Everything about it is excellent from Interior design to glass class layer on outside doors. About time someone's imagination kicked in.Well worth the price! Design people should get a bonus! Now hope GE truly stands behind it!
I would recommend this to a friend
Brand response from Cafe Appliances
Posted .
Hello- We appreciate your purchase and are so thrilled to ready your review. This is a gem for sure! We will be sharing this with our engineering and design teams and we do always stand behind our appliances. If you have any questions in the future, please let us know. We are here to help! Thank you so much! Have a great day! Joyce@Cafe
Cons mentioned:
Water dispenser
Rated 4 out of 5 stars
Great except for auto dispense water
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything is great except for the auto dispenser for water. It often shows error and you have to try multiple times. Gimmick.
I would recommend this to a friend
Brand response from Cafe Appliances
Posted .
Hello- We appreciate your purchase and are glad you are enjoying it. However, we are sorry to hear you are having an issue with the AutoFill feature. This feature should allow you to fill any size container. The sensors will sense when to stop filling the water. If this isn't working as intended, we recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@Cafe
Pros mentioned:
Design
Rated 5 out of 5 stars
New modern look
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had a Samsung that was plagued w issues. It appears a lot of small details were not over looked and the new design lured us in. So far it has been awesome. Lots of compliments on looks.
I would recommend this to a friend
Rated 4 out of 5 stars
Overall Decent Fridge
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got the refrigerator hooked up on June 23, 2022. Overall, a nice refrigerator. A few annoying things ...
1) The door does not close smoothly.
2) The right-side door "lip", touches the left side door when closing and makes a "brushing" sound.
3) The freezer drawers do not open cleanly and make noise. This is perhaps because of the packing tape, which I find it impossible to remove. I wish it was removed by the techs who installed the fridge.
4) Perhaps this is common thing, but the fridge compressor does make some noise during the day (just like my old GE fridge did). I would have thought that technology may have improved (in "sound" management") after 15 years.
I would recommend this to a friend
Pros mentioned:
Fingerprint resistant
Rated 5 out of 5 stars
Best refrigerator ever!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are so pleased with our Cafe French Door frig! It’s extremely well organized and well lit so everything is at your fingertips. Besides that the glass on the front is really special…. And doesn’t show fingerprints like regular stainless.
I would recommend this to a friend
Pros mentioned:
Spacious
Rated 4 out of 5 stars
GE Cafe
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works amazing and a very quiet refrigerator. Installation was a breeze and please remember to dispose of the first 2 full buckets of ice and go through a couple gallons of water (let that filter do some work before consuming the water).
I would recommend this to a friend
Brand response from Cafe Appliances
Posted .
Hi, Thanks for sharing! We're glad you're enjoying the refrigerator and we'd like to welcome you to the Cafe family. It's a pleasure having your business and if you any questions come up let us know. Have a wonderful day! -Sylvia@Cafe
Pros mentioned:
Spacious
Rated 5 out of 5 stars
Cafe modern glass fridge review
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far my wife and I love it. There's even more space inside than we thought. The outside is easy to clean and beautiful same for the interior. The set up was surprisingly simple and the functional features are very clean and modern. If you're willing to spend a couple K we'd recommend it.
I would recommend this to a friend
Brand response from Cafe Appliances
Posted .
Hello Jmjimerson12 - Thanks for your feedback. We're so glad you love your new refrigerator! We’re sure you’ll enjoy the many nice features it has to offer. Thanks for choosing Café! Olga@Cafe
Pros mentioned:
Lighting
Rated 5 out of 5 stars
Great high end fridge.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great high end fridge; adaptable middle freezer or fridge drawer is a real convenience; interior LED lighting is outstanding and no fingerprints.
I would recommend this to a friend
Pros mentioned:
Spacious
Cons mentioned:
Water dispenser
Rated 3 out of 5 stars
Just a miss
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fridge has lot of space. and looks very sturdy.
Freezer keep on sending us false alarm in app. and everything gets completely covered with ice in freezer
I would recommend this to a friend
Brand response from Cafe Appliances
Posted .
Hi there, and thanks for reaching out to us. We're glad you're satisfied with the space provided and look of the unit, though we hate to hear you have concerns with your new refrigerator. We know these issues must have been inconvenient. We can advise that a build up of ice may indicate the door is not sealing properly, has been left open too long or is opened and closed too frequently. If the issue is with the seal, you can check the gasket to make sure the entire perimeter of the door is properly sealed with no gaps; the gasket can be adjusted if needed. We do also hate to hear you've had an issue with incorrect alerts in the app, and can recommend calling the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or emailing [email protected]. That department will be able to help resolve your app issue. We hope this information helps resolve your concerns, so you can have a great experience with your new refrigerator! All the best -Sarah@Cafe
Pros mentioned:
Spacious
Rated 3 out of 5 stars
Premium Price without Premium Performance
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very attractive and spacious fridge. The water and ice dispenser works well. The middle drawer however does not control temperature very accurately and has frozen our drinks on several occasions. Worse is the way the interior is designed. Within several weeks of owning the fridge, we broke the dairy bin door because it made contact with the inside of the fridge when we closed the door. Pretty expensive to replace. Nice appliance but I'm not sure it's worth the price. Not bad, but not great.
No, I would not recommend this to a friend
Cons mentioned:
Water dispenser
Rated 2 out of 5 stars
Beautiful, but lots of annoyances
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The fridge is beautiful, don't get me wrong.
But there are some obviously glaring issues with the fridge. The first is quality control. My unit came with the freezer drawers scratched up really bad. This wasn't due to shipping since nothing in the freezer could move around during shipping since it was packed nicely. The biggest complain is I opened up a ticket with the manufacturer a week ago and have yet to get a response. I'm glad the people at Best Buy are so amazing, they followed up asking me about my fridge delivery/install a day or two after installation, and I told him about the scratched drawer and he has a replacement coming out this week.
The next issue is with the middle flex drawer. The temps are not adjustable, i.e. the 'beverage' setting is locked at 32 degrees and cannot be modified. Most diet beverages freeze at 32 degrees :) I woke up with 4-5 cans of diet coke having exploded. Kinda beats the whole purpose of a beverage setting if most of the beverages on the market are going to explode at that temperature. And since it's 'smart' (read dumb) it's a pain to remove so very difficult to clean.
Ice dispenser also just makes a mess. Ice dispenser is very high up, but no matter who close you get the rim of your container/glass/cup to the ice dispenser, ice will be all over your floor.
No, I would not recommend this to a friend
Brand response from Cafe Appliances
Posted .
Hello, and thanks for sharing. Having your refrigerator arrive with scratches can be disappointing and we're so sorry this happened. Your comments on the flex drawer and its temperature are important and we're glad you shared them. Having to clean up messes in your refrigerator can be pretty annoying and we apologize for any inconveniences. Take care. -Sylvia@Cafe