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Customer Ratings & Reviews

Your price for this item is $399.00
The comparable value price is $629.00

Customer reviews

Rating 4.2 out of 5 stars with 167 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Affetto Automatic Espresso Machine for its user-friendly design, compact size, and ability to make barista-quality espresso and cappuccinos. Many users appreciate the convenience and time-saving aspects of the machine, while others rave about its sleek design and affordable price point. However, some customers have expressed concerns about the size of the water tank and the functionality of the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 167 reviews
  • Rated 1 out of 5 stars

    Don't be fooled by sponsored reviews

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this price I expected higher quality grinding, extraction, and build quality. The entire machine is plastic and does not look or feel durable at all. The surfaces will scratch up easily just from daily use. This machine is in a very strange place mainly due to its pricing. It's at least double the price it should be for what you get IMO. It's basically a Nespresso machine with your choice of beans. However, you can't even truly enjoy your selected beans due to the poor grind and extraction of this machine.. The frother is also unacceptable for this price. The app is half-baked and won't detect your device 9/10 times. If you want something easy, just go with a higher-end Nespresso machine and save hundreds. If you really want the full experience, get a proper grinder and a decent machine from an experienced company like Breville. This machine really has no place mainly due to its price. It should also be disclosed on the product page that GE is the parent company of Cafe. Ever see a GE machine used at a good coffee shop? Didn't think so!

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there - thank you for this feedback. We're sorry that your espresso machine is not grinding or extracting properly and that you're unhappy with the materials used to create this model. This would be disappointing and we can understand your frustration. If the coffee is dispensing too slowly, then the grounds are too fine. If the coffee is coming out watery or the espresso shot has no crema, then the grounds are too coarse. There's a list of helpful troubleshooting tips on pages 17 and 18 of the owner's manual that may come in handy for you:  https://files.bbystatic.com/IWW5IBxRg6UZIvbkYwfWkw%3D%3D/Owners%2BManual. We'll also be passing your comments along to our countertop appliance design team - they often take feedback like yours into consideration when designing future models. Thank you for sharing your thoughts here. If you need anything in the future, please reach out to us and we'll be glad to assist you. Be well, Kelsey@Café cafe_appliances

  • Rated 5 out of 5 stars

    It works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes perfect espresso and the frother is fantastic! I have a $800 espresso machine that just broke and to get it repaired cost almost as this machine. I think this machine works better than my old one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good machine. Just wish the coffee would be hotter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use for quick espresso

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use for espresso. It walks you through maintenance automatically. The milk steamer is also easy to use. Ideal for simple espresso drinks on the run!

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello there! We're happy to hear you're enjoying your espresso machine. This unit was designed to combine espresso and ease in every home. We strive to meet the needs of our consumers, so we appreciate you letting us know we succeeded. Thank you for choosing Café for your home! Julia@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better than i expected. Great purchase and a great value to for with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, easy, but clean frequently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but needs to be cleaned out after every use.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - We're glad that your espresso machine has been great! Thanks for the feedback about the cleaning, that we'll be sure to share with our product review team. All the best. -Don@Café cafe_appliances

  • Pros mentioned:
    Ease of use, Espresso quality, Grinder
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent espresso machine

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My initial impression of this machine is that it is a very sleek and compact. I got the black and copper machine and it looks fantastic in my kitchen. It fit perfectly under my cabinets and does not take up much room. Setting up the machine was very easy - just plug it in, add water and beans, and you’re ready to go. The machine does an auto-rinse when you turn it on at first, so be prepared for some water to come out. It’s a small amount of water, so no big deal. The grinder is a burr grinder and the compartment the beans go in does have a seal on the lid to keep the beans fresh. Unfortunately you can’t change the type of beans until you finish what is in there, so may be difficult if you want to switch to decaf during the day. There are 5 different grind settings that you can manually change in the bean compartment. I’ve kept it at a 1 and it produces a great espresso. It does recommend staying away from oily beans, so make sure you choose the right beans. I’ve used manual espresso machines before and although I love doing it manually, I find myself not using them often because it takes more time. I love this machine because it’s automatic so all you need to do is push a button and it will freshly grind your beans, brew the espresso, and put the waste in a container for you. It makes it so easy, which means I now use it multiple times a day! All of the buttons on the top are touch sensitive. You have options for power, americano, espresso, hot water, steam, and MyCup which you customize in the app. It will also tell you on the top of the machine when you need to empty the waste, add beans, or add water. The nozzle that your coffee comes out of is adjustable vertically so any mugs can fit under it! I use a Contigo coffee cup for work and when I remove the drip tray, it can even fit under it. It also has a light on the nozzle so you can see your espresso as it’s brewing. The steam wand also works well to heat up milk and is removable so it’s easy to clean. Cleaning out the waste is very easy, just a small container behind the drip pan you dump out. Connecting the wifi is pretty simple once you download the app. There’s a few steps involved, but the app directs you on how to do it. Once connected, the app allows you to change the grind time and water volume. For MyCup, you can choose it to be a double or triple shot of espresso or ristretto. The app will also tell you when the machine needs to be descaled. In the box, they send you some supplies to descale the machine properly which is very helpful. Overall, the app wasn’t very impressive to me. I wish there was better customization for MyCup options. I would also love if I could remotely start making a cup or if I could set a time for the coffee to be brewed in the morning. I hope that they will add some updates to the app. Overall, this is a great machine and I would definitely purchase it again. Since I got it, I’ve used it every day, multiple times a day. You get a great cup of fresh coffee with minimal effort and within 90 seconds. I’m very happy with my machine and I would recommend it to others.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Congratulations on your Affetto Espresso Machine! We're pleased to hear you're enjoying this model and it's a pleasure having you in the GEA family. We're glad the performance and capabilities of this Espresso Machine could exceed your expectations. Thanks for your support and have a wonderful day! -Sylvia@Cafe cafe_appliances

  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Poor espresso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a $500 machine, quality is very poor. Water isnt hot enough, espresso is bland at best. Design is sleek and elegant, but service and quality of coffee is bad. Water tank placement could be improved as well.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there - thanks for taking the time to share your review. We’re happy to hear that you like the sleek design and elegant look of this model. Our apologies for the disappointment you’ve experienced with your espresso machine. Your feedback is important to us, and we will share it with our product development team to work on potential improvements. Please feel free to reach out if there is anything we can assist with, as we’re happy to help. Warm regards. Lauren@Café cafe_appliances

  • Rated 5 out of 5 stars

    Awesome Espresso Machine with Great Features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing espresso machine. I seen a few reviews with complications with app. Took the chance since I have no issues with my GE Opal 2.0 and the app. Works great. Love all the customization you can make for each setting.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- We appreciate your purchase and for taking the time to share your review. This is such a beautiful Espresso Machine and we are so thrilled that it is working great for you and your family! We love hearing that you also have one of our Opal Icemakers. The "Good Ice" is truly beyond good! Thank you so much for your business! If you have questions in the future, please let us know. We are here to help! Joyce@Cafe cafe_appliances

  • Pros mentioned:
    Design, Ease of use, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Beautiful espresso maker with premium features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Café Affetto Espresso Machine is an amazing automatic espresso machine that adds beauty to your kitchen countertop. The stylish design with copper accents makes it a premium yet modern device and doesn't take up a lot of counter space. Setting up the machine itself is fairly easy and you can follow the included instructions. The espresso machine is WiFi enabled and you need SmartHQ app to connect and customize your drinks. The app becomes your best friend when using this appliance. You will get notifications in the app when it is time for descaling or if water is low in the reservoir or to update the machines to latest firmware. You can customize your favorite drink and set it up under 'My Cup' option. The app also allows you to brew three customized espressos continously, which you can't directly from the espresso maker. The machine does have touch sensitive buttons that you can use to make quick Espresso or Americano or dispense hot water. The built-in steam wand is convenient, very easy to use as well as to clean. The wand heats up quickly when you turn on the machine and heats up the milk. The frother can make variety of textures depending on the drink you are making. You also get hot water from the wand, if you are in the mood for some tea. The best part is that the wand cleans itself by rinsing and the dispensing spout can be adjustbale to accommodate different cup sizes. Overall, if you are looking for a quick, convenient, and easy espresso maker with added features and price is not a constraint, I would highly recommend this premium espresso machine.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Wow, what a wonderful review and machine as you have found out. Thank you for taking time from your day to write this review. Glad that you are taking advantage of its many features. May you enjoy many cups during the upcoming Holidays! Many others love their Espresso machine as much as you do. Geoff@Cafe cafe_appliances

  • Pros mentioned:
    Ease of use, Espresso quality, Grinder
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Love this Café Espresso machine!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE LOVE LOVE this compact and elegant espresso machine! This is my first espresso machine - I had never made espresso in my life before getting this. It is so simple to use that with the press of a button I am making delicious espresso drinks. Everything is very well designed and that makes everything easier to use (and clean), even for a beginner. With my very first cup, I got that creamy layer of espresso crema on top. I didn’t even know that would happen, but so thrilled it did!! This has a built in adjustable whole bean grinder. I loaded it with decaf beans (it doesn’t need to use “espresso” beans. You can use any whole coffee beans as long as they’re not oily beans). It automatically grinds beans to the settings I choose before preparing each cup of espresso. It couldn’t be any more fresh and it tastes like it. The bean hopper seals tight to maintain the freshness. This unit has Wi-Fi to easily connect to the GE SmartHQ app (iOS or Android). With this app, I was able to customize my drink preferences and personalize the “MyCup” setting to make my own perfect espresso drink each time. For me, it’s more espresso shots and more water so the espresso isn’t too strong. Somewhat similar to an Americano - and that’s a one-button setting too. The built in steamer/frother wand allows me to make my milk (even Almond milk) bubbly and creamy. The wand also heats my milk so I’m not adding cold milk to my espresso drinks. I can even make tea because the frothing wand can also dispense hot water with the touch of a button. The dispensing spout is adjustable and slides up/down to accommodate various cup sizes. The only problem I’m having is that the buttons are so sensitive to touch that I activate them when not meaning to and have to quickly stop the process. I would highly recommend the Café Affetto Espresso machine to anyone looking to get an amazingly easy to make and great tasting espresso drink.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We fully understand that you LOVE your Espresso machine. This is important feedback that our Cafe small appliances team wants to hear. Glad that the available features and designed are appreciated by you. Welcome to our Cafe Appliance family. Nothing like a great cup each day or night! Enjoy during the upcoming Holidays. Geoff@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Great espresso machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great espresso machine, fully automatic a little bulky but not too bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great espresso machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little loud but that's all I can say against it. I'm loving it so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Steamer issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this machine replaced already for the steamer failing to foam properly, and the same problem is back again after just 2 months. I agree with the other great reviews when the machine works but after 2 months the steams magically stops producing a good foam for the latte. I've tried everything including descaling, running hot water through the steamer, etc, but nothing seems to return the steam wand to its original form. Make sure you purchase a warrantee with this thing if you choose to buy

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- We appreciate you taking the time to leave us a review. We're sorry to hear that your unit has not been working properly after two years and understand your disappointment. We appreciate you bringing this to our attention so we may send this information to our engineers for changes or improvements on future builds. If you've got questions or any other concerns, you're free to reach out to us on social media with some more details and we'd be happy to review further. Sincerely- Dianna@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Cafe Affetto Espresso Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my daughter as a Christmas gift. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good coffee maker, some shot stopped working, I changed it and it works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded expectations. We use it daily and have zero complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Espresso quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing and Consistent

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box - The machine is well built and expensive looking. Set up is very easy and intuitive, the buttons are easy to read as well as setting up the wifi feature. I have tried multiple espresso/coffee machines and this one is very impressive and consistent. The built in coffee grinder allows you to make a fresh espresso daily. The beans were finely ground contributing to the consistent cup. I am a big fan of cappuccinos and this is a perfect machine to have because of the built in steamer for the milk. Ease of use - very intuitive and the built in wifi feature is a major plus to allow you to make the perfect cup every time. The company definitely had the use in mind when it came to clean up. Very easy to clean you remove the parts, clean and you are done. The water reservoir is decent holds a little over a Liter and the bean hopper holds less than half a pound but it does have 5 grinder settings to allow you to fine tune your espresso grounds. The machine is quiet overall during grinding and brewing further contributing to a must buy for the at home espresso connoisseur. Overall, this machine is easy to use and clean, well built and quiet. I recommend purchasing and also as a gift for the holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop thinking abojt it and get yourself one of these asap!

    I would recommend this to a friend
  • Cons mentioned:
    Descaling

    Rated 2 out of 5 stars

    Does not descale

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes espresso and variations well but descaling process does not work

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- Thank you for taking the time to send us your review. We appreciate you being a valued Cafe customer. We hope we can help. In your use and care manual on page 16 It will have step by step how to descale your new automatic espresso machine. If you need a copy of your manual you can search it on the website using your model number. We hope this helps and your unit becomes a fast favorite in your kitchen space. If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@Cafe cafe_appliances

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