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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 170 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the Affetto Automatic Espresso Machine for its ability to consistently produce amazing espresso, its overall performance, and its ease of use. The smart features and appealing design are also appreciated, along with its compact size. However, some customers have noted concerns about the water tank capacity and the need for regular maintenance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 170 reviews
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee in the comfort of my home. Purchased a different machine before this and returned it. Purchased this and love using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm making AAAALLLLL THE LATTES!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so easy to setup and use it's ridiculous! I love that I don't have to pound the espresso grounds out of the little cup or go through all the manual steps of getting that espresso shot. I just hit "mycup" and I get 2 espresso shots I can throw some milk in or froth some milk. Also, my kids are now spoiled because I make them frothy milk.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 3 out of 5 stars

    Flimsy steam wand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine makes your life easier and makes consistent espresso. However, the steam wand is not good. Its flimsy, plus mine started spouting more water than needed during steaming and the problem never fixed even after descaling. I just returned the machine and got a breville impress.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - we're sorry to hear that your espresso machine did not work out for you. We know a situation like this is not ideal, and we completely understand any frustration this concern may have caused. -- We always strive to make products with the highest quality possible, so we will make sure that the appropriate teams are aware of your thoughts regarding the steam wand for future design consideration. -- You can always reach out to us again if any other questions or concerns come up. Take care. - Pablo@Café cafe_appliances

  • Pros mentioned:
    Espresso quality

    Rated 3 out of 5 stars

    Excellent coffee machine but be aware of the dog.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee machine. We love the quality of the coffee it makes. However, it broke in less than 6 months. I had to get a new one. Hopefully next one last much longer.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- We appreciate your purchase and are so happy you are enjoying the coffee from your new Espresso Machine. This is a beautiful model! We are sorry that you had to exchange it for a new model after 6 months. We apologize for your inconvenience. If you have any questions in the future, please let us know. We are here to help! Joyce@Cafe cafe_appliances

  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    perfect espresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new machine! You can program different temperatures and the frother works perfectly. We've had it for 2 months now and we still love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Nice but too expensive.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice coffe and expresó maker but not great on the taste. Very easy to use but also bought the semi automatic version and that one had a better brew system. If you are looking for an easy to use expression machine this is it.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello there - we're very happy to hear that you think the coffee maker is easy to use. At the same time, we're sorry that the unit hasn't fully met your expectations. -- We value this feedback, and please know we will share your thoughts with our product and design teams for future design consideration. -- Please know we're always available on social media if any other questions or concerns come up. Take care. - Pablo@Café cafe_appliances

  • Rated 3 out of 5 stars

    Sad!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit on the disappointed side after purchasing this machine. I went ahead and got this machine due to the great reviews, and to slow down on the hefty starbucks tab I was paying every month. 1. The appearance is phenomenal. 2. I am sad to discover no matter how I adjust the grind time/grind size I am getting watery like espresso, by the time I make my latte all I can taste is milk. 3. I buy starbucks espresso beans (youd think it would taste similar to starbucks) 4. The return of this machine is a HASSEL! I reached out to GE to discuss return/refund and it has to be brought back to bestbuy, which ive already threw the box away, so bestbuy said it couldnt be returned. WHAT THE HECK! For a $550 purchase im super sad! - Wish I would of gone with the philips machine

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - while we're happy to see that you think the appearance of this unit is phenomenal, we're also very sorry that the espresso machine did not meet your expectations. -- We recommend referring to the "Troubleshooting" section of your owner's manual to learn more about potential reasons behind this concern. You can find a copy of the manual here: https://files.bbystatic.com/IWW5IBxRg6UZIvbkYwfWkw%3D%3D/Owners%2BManual -- Please know that you can also contact us on social media if we can assist you further. Take care. - Pablo@GEA cafe_appliances

  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    GE Cafe coffee machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recomended. I can enjoy fast and quality coffee every single morning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to setup and use! We’ve been enjoying it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded expectations. We use it daily and have zero complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better espresso machines out there for a great price. The steam wand could have been stronger but I don’t know if any other machines in similar price range come close to the quality of this machine

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- We appreciate your purchase and are so happy to hear you are pleased. We appreciate your feedback and are so thrilled that you are loving the quality and features. This is an awesome Espresso Machine and we are so happy you are loving it. If you have any questions in the future, please let us know. We are here for you. Thank you! Joyce@Cafe cafe_appliances

  • Rated 4 out of 5 stars

    I use it everyday now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, the steam wand is basically unusable but boy do I love having an americano ready in 90 seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This coffee maker is love

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My partner loves his coffee maker, just press a pad and you're done.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- Thank you for your review. We are glad that you and your partner are loving your new coffee maker. We hope it continues to be a joy in your home for a very long time. If you need anything else from us in the future, please let us know. All the best! Dianna@Cafe cafe_appliances

  • Rated 3 out of 5 stars

    Trouble with the grinder

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although i do like the looks of this machine itself, I have only had it 2 full days. On this second day it has already told me to 'ADD/STIR COFFEE BEANS". I did, thinking no big deal BUT it would never clear that message. I made sure I was using the correct bean (a medium roast) and had a enough beans in the hopper. I used the trouble shoot guide and STILL have the error message. What good is this if you cant clear the message to brew the drink??? Very frustrating. Most likely going to return this and go back to my other De' Longhi brewer which seems to be at this point, the better brewer.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there, and thanks for letting us know about your experience. While we’re glad you like the look of our espresso machine, we hate to hear you’re having with an issue with an error message and aren’t able to clear it. That isn’t the performance we would expect, and we regret any inconvenience caused. The Add/Stir Coffee Beans message is meant to clear after the beans are refilled and you restart a new brew. More information about this message is available on page 11 of the manual. If you haven't yet used the troubleshooting in the manual specifically, that section does also discuss what to try for this message on page 19 – one of the provided tips is that cleaning the coffee grinder shoot may help. Resetting the unit by disconnecting it from power for a couple minutes before reconnecting may also help. If you need to view the manual online, you can do so on our Café Appliances website when you look up the model number and go to the product page. The manual does have information on the limited warranty on page 22 as well, if you aren’t able to resolve this and need to take advantage of that warranty. We hope this helps, and we’re always glad to assist if you have any other concerns or questions. All the best. -Sarah@Café cafe_appliances

  • Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving it so far! Moved from a pod based machine and am loving the built in grinder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Expresso!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tastes of expresso coffees every times and easy to operate.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're so glad you're enjoying the espresso machine! Thanks for sharing with us. -Sylvia@Cafe cafe_appliances

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Machine

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly convenient and complete with outstanding performance

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're glad this espresso machine's been so convenient. It's a pleasure having you in the Cafe family and we appreciate you taking time to leave a review. All the best! -Sylvia@Cafe cafe_appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Espresso

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best purchase I’ve made so far. I love everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Espresso machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and good coffee when you want it hot and quick! Frothing is easy and simple to do.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi. We're so glad you're enjoying the Affetto Automatic Espresso Machine and it's a pleasure having you in the GEA family. Thanks for the review! -Sylvia@Cafe cafe_appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great machine eventhough my original got lost in shipping i had to get another

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there! It's a pleasure having you in the Cafe family, and we appreciate you leaving a review. Having your appliance get lost in shipping can be stressful, but we're glad you received your espresso machine. Enjoy! -Sylvia@Cafe cafe_appliances

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