Customer Ratings & Reviews
- Model:
- C7CESAS4RW3
- SKU:
- 6474528
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the Bellissimo Semi-Automatic Espresso Machine's ability to make good quality espresso and its ease of use. The design is also well-received, and many feel the machine offers great overall performance. However, some customers have expressed concerns about the grinder's durability, the noise level, the necessity of the Wi-Fi feature, and the difficulty of cleaning the hopper.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Espresso quality
love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, style, and customization capability.
I would recommend this to a friend Great for beginners
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first i wanted to return this thing. I was using the double wall portafilter to try and dial in my espresso. Ended up trying the single wall portafilter and now i get a perfect cup every time.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello - It's great to hear that you're enjoying your espresso machine! We're thrilled to hear that you decided to keep your unit and give it another chance. We're confident that your machine will continue to be a great addition to your home! All the best! -Don@Café
Not worth the extra expense for looks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I waited to review this. Upon set up with my first use the decorative end of the handle broke off with normal hand strength and use. They wanted me to box it back up and return it. (Instead of just sending a replacement part. Now with a couple months of use I find it wastes coffee fairly regularly saying it is over pressure when I am sure I have done nothing different from the last cup when I am making one for myself and one for my partner. Since I paid more for this because of it's looks I'd say don't waste the extra money on looks and just buy the one in your price range.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi, thank you for leaving a review. We appreciate your comments on this Semi Automatic Espresso Machine. If you're getting a Overpressure error, this means the coffee grounds are too small, there are too many grounds, or the grounds are packed too tight in the portafilter. To fix, dispose of grounds, and try again by increasing the ground size, decreasing the dosage, or tamping the grounds with less pressure. More information can be found in the use and care manual. Here's a link: (Page 12)
https://files.bbystatic.com/mynykv8Ga%2BH4Xr6Y0IHFSw%3D%3D/Owners%2BManual
Thank you for choosing GE Appliances and we hope this helps. -Sylvia@Cafe
Hopper broke right away
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee... at first. Then the hopper clogged right away. I was able to clean it, but the second time I tried to take the hopper off (less than 3 weeks of owning it) the hopper broke at the connection mechanism. Now I don't have a working machine. The connection is plastic and weak plastic at that. I didn't even try very hard to remove it. Maybe the beans were just too tough for the plastic? Ridiculous!
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hey there - we’re glad you reached out! Our apologies that you’ve had some issues with your hopper, and we can certainly understand why you’d like some clarification on that. We recommend consulting your warranty, which can be found on page 22 of the Owner’s Manual. You can view a copy of your Owner’s Manual on the Best Buy website in the Features section of the product page. We hope this is helpful and don’t hesitate to reach out if there are any additional ways we can assist you moving forward. Take care. Lauren@Café
- Pros mentioned:Design
Not the best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful design and the app is cool, but not so great build. Hopper gets clogged easily and had to send it in within a month due to the machine leaking from the bottom.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- Thank you for taking the time to send us your feedback. We are happy that overall you are enjoying your new espresso machine and are impressed with the look of it. Sorry to hear that you had issues in the past with the machine leaking. We hope it has since been resolved and that you are able to enjoy using it with no other issues. We are here though if there is anything else in the future that you need. SIncerely- Dianna@Cafe
- Pros mentioned:Design
Espresso Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great products. It does everything you need in an espresso machine. Also it has beautiful and elegant design to it. The only downside is the grinder seems to be kind of small.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there,
We're glad to see that you love this espresso machine. It's definitely a gorgeous model to have in any home! We do hear your comments about the size of the grinder. Your feedback is important to us and we'll be sure to share it with the development team. Let us know if there's anything you need. All the best. Mike@Cafe
Its ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an ok semi automatic. But it has temperature issues, the water for the espresso is only about 150° when it should be closer to 195° leading to weak shots and rapidly cooling drinks. It claims you can adjust the water tmep in the app but no such feature exists.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi, we are sorry to hear that your experience with your expresso machine was just okay. This is an elegant model that we want you to be fully thrilled by. We do understand the inconvenience of having water temperature issues , and we have passed along your feedback to our product and design team. We do also recommend that you wait for the machine to preheat before use. Should you have any additional feedback, please reach out to us!- Kianna@Café
great machine, love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great machine, i enjoy using it and making coffee. but mainly the wife is happier so double win. it is kinda expensive. no issues whatsoever and we have been using it at least twice a day since we purchased. now wife wants all appliances from same Cafe series.
I would recommend this to a friend- Cons mentioned:Grinder
Do not buy this machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please stay away. Do not buy this machine it will stop grinding after the first week. I will be taking it back after 1 week of use. It is a problem and now I see online reviews that say they had the same problem.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there, thanks for taking the time to reach out. So sorry to hear about the grinder issues you've had. We're sure this would be disappointing. We do hope that we're able to work hard in the future to earn your trust back. If you've got questions or concerns about your appliances in the future, we're always here to help. -Michael@Cafe
Best coffee machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bro if anyone want to buy a coffee machine, this is the one.
I would recommend this to a friendEspresso tastes smooth but machine runs slopply.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee grinder lands more espresso outside than inside your portafilter. Even after calibrating. The steam wand heats milk fine but adds no texture or air to your milk. Ive been a barista for 4 years and maybe this model is faulty. Definetly issues to be aware of if you decide to buy this unit. Ended up exchanging for different machine.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi - thanks for sharing your detailed review. We apologize for any inconvenience you experienced with our espresso machine, and we appreciate your feedback. It's regrettable that the unit did not meet your expectations, and we will certainly share your insights with our design and product teams for further improvement. If there's anything else we can assist you with or if you decide to give our products another try in the future, please feel free to reach out anytime. Warm regards. Lauren@Café
Cute
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how fast it is. But one thing i dont like that my coffee is not hot enough. Is more like warm
I would recommend this to a friend- Cons mentioned:Grinder
Took it back
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it about 5 times, the grinder stopped grinding. I cleaned it (it’s a pain to clean) and it still would not grind properly. A little after, it stopped making expresó, very little would come out. Took it back to Best Buy, nice looking but piece of junk.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .It's great to know that you like the appearance, but we hate to hear that your espresso machine stopped working and you returned it. We do hope that you decide to give it another try in the future, and please let us know if we can help with anything. We appreciate your feedback. All the best.- Kianna@Café
Great machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing works amazing. The lattes made with it are extremely rich in flavor and creamy
I would recommend this to a friendFantastic purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You won’t regret spending the money on this one. The best espresso.
I would recommend this to a friend- Pros mentioned:Espresso quality
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes Pretty good espresso BUUUTTTTTT it leaks from underneath and the grind timer is not super good either. It would be better to grind by weight and not time. Pretty sure we are going to contact tech services because it leaking all over the counter is kind of a big problem.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there, thanks for taking the time to write. Sorry to hear about the leaking issues, we're sure this would be frustrating. If you continue to have leaking issues, we'd recommend taking advantage of your warranty as seen on page 22 of your Use and Care manual, here: https://files.bbystatic.com/mynykv8Ga%2BH4Xr6Y0IHFSw%3D%3D/Owners%2BManual - We do hope this helps. All the best. -Michael@Cafe
Great gift for coffee lovers.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a birthday gift for my girlfriend. Really enjoys it.
I would recommend this to a friendGreat product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband uses this everyday. He loves it. Glad we bought it.
I would recommend this to a friend- Cons mentioned:Grinder
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The grinder stopped working after the third use. I cleaned it and tried everything to fix it. Nothing worked! Then, all of a sudden the espresso stopped working. I don’t recommend this machine to anyone.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello there - We're sorry to hear you're having trouble with your coffee maker. Please reach out to our GE Appliances Consumer Services by calling 1-877-959-8688 (Monday - Friday: 9 a.m. - 7 p.m. ET, Saturday - Sunday: Closed) to further discuss your situation. We apologize for the inconvenience. Reach out if you have any questions, we're here to help. Julia@Cafe
- Cons mentioned:Grinder
Not worth the trouble
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for about 2 weeks then grinder started having issues. Now it cannot get through a teaspoon of grounds with out getting clogged after cleaning. Also, the return option ended only 2 weeks after receiving.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Thank you for reaching out to us! We’re so sorry to hear that your expresso machine is having is having issues. This is certainly not the experience we wish for our consumers to have; therefore, we highly recommend taking advantage of your warranty by calling 1-800-432-2737. We hope this information helps, and we look forward to hearing from you. Best regards – Matthew@Café
