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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4 out of 5 stars with 481 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Drip 10-Cup Glass Carafe Coffee Maker, highlighting its excellent coffee quality, elegant design, and appealing appearance. Users appreciate its ease of use, temperature control, and Wi-Fi connectivity, along with its quiet operation. The primary concerns are the limited capacity and the absence of a warming plate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 481 reviews
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Best coffee maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best coffee makers that I’ve ever owned, works fantastic

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're glad to hear this is the best coffee maker you've ever owned! Thanks for being part of the Café family! cafe_appliances

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Gorgeous coffee maker, hoping it is reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and stylish coffee maker so far. Just fired it up today and it makes great coffee with the gold setting. Looks awesome in the kitchen. The only concern is the 1 year warranty, which is less than others, but it is so good looking that it is worth a try.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Cafe coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker! Plus, we have all cafe appliances and love them!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice. wake up with a nice coffee in the morning

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Clean look and great tasting coffee

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides its amazing looks and solid build, the coffee this machine produces is phenomenal. Its very fast, hot and no bitterness whatsoever. Another huge plus is the carafe pours nicely with no spills. Its well worth the money.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi,
      Thanks for the review! We're glad you're enjoying the Coffee Maker and it's a pleasure having you in the Haier family. If any questions or concerns should arise please feel free to ask us. We're always happy to help. Have a great day!
      -Sylvia@Cafe cafe_appliances

  • Rated 3 out of 5 stars

    Coffee maker would not start after 9 months

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s too bad that it didn’t even last a year! I am not sure what happened to it but it stopped brewing manually and then stopped brewing through wifi. I am so thankful for the protection plan. I am going to try again with another one because we like the wifi feature.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Thank you for sharing your experience with us! We're glad the warranty has been helpful, and we're confident that your next coffee maker with WiFi feature will meet your expectations. cafe_appliances

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Incredible customizability!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker brews just right for me. I find the adjustable water temperature and WiFi features to be extremely useful and the design of the maker is sleek as well. Truly a premium product.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 2 out of 5 stars

    Overpriced underperforming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motivating factor for purchasing this like most is the nice look and the only reason I am giving it two stars. But that is about all it has to offer. It is hard to clean and gets grinds all over after every use. You must have it complete the full cycle before pulling out the carafe, so no auto pause. I would not recommend this product at all! When I returned it to Best Buy the girl working there told me that I was not the first to return it and complain of the same issues.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi Dwill, thanks so much for your review. We're so sorry to hear about the issues that you've had with your coffeemaker and that you've had to return it to Best Buy. We do hope that we can work hard in the future to earn your trust back. If you ever have questions or concerns in the future, you're always free to reach out to us via social media. Stay safe. -Michael@GEA cafe_appliances

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Recommend 100%

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. No hot plate is a plus cause it stays warm

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're happy that your coffee maker has been amazing! We're confident you'll continue to enjoy this great coffee for many years with this unit! cafe_appliances

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Glamorous!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coffee maker. Absolutely love it. Gorgeous design. Great coffee. Love the online programming. So happy we bought this one!!!

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Greetings,

      Thanks for reviewing this awesome coffee maker! We're so pleased to hear that you love the design and how great the coffee is. The WiFi is definitely a great feature so you can schedule your coffee to be ready when you need it. Thanks for choosing the Cafe brand! Mike@Cafe cafe_appliances

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Coffee tastes great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee tastes great! No more burnt taste! I wish it was 14 cup, instead of 10.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- Thank you for taking the time to send us your review. We are so happy to hear that you are enjoying your new Cafe smart drip coffee maker. We hope it continues to impress you and makes the perfect cup of coffee for you and your family for many years! We appreciate you suggestion about having a 14-cup capacity, we will definitely send this to our design teams so that they may use this for ideas on any future builds. If there is anything we can help within the future, please let us know. All the best! Dianna@Cafe cafe_appliances

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great looking and amazing coffee maker and love the color

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Coffee Maker EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker we’ve ever had. It makes the coffee and keeps it piping hot for hours...you don’t have to remember to turn it off. Looks amazing and matches our new GE Cafe appliances perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Capacity

    Rated 1 out of 5 stars

    Great purchase if you like grounds in your cup.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give zero stars if I could. Bought this coffee pot to match our other appliances. So we knew we were over paying, but our other GE Cafe appliances work flawlessly so figured "Why not?". I'll tell you why not. From the rip, I made a pot of 10 cups, the max it says it can do..... FULL GROUNDS OVERFLOW. So I back it down to 8, same same. So I decide 6 will be fine, I've attempted to make 6 cups of coffee for 5 days in a row, and every day the grounds overflow into the carafe. For $300, I expect a coffee pot that can make specialty brews, iced coffee, individual cups, etc... I knew I wasn't getting all that when I bought this, but WOW this thing blows. 0 out of 10, won't buy again.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there, thanks for taking the time to write your review. There are a few reasons as to why you may be seeing coffee grounds in your carafe. One being the use of both filters. You should only use either the gold mesh basket filter (included) or a No. 4 paper filter (not included) in the brew basket insert. The unit is designed to work with one or the other, not both. If both filter types are used, overflowing and/or splashing can occur, leaving coffee grinds/residue on the underside of the Showerhead Lid. - We recommend the use of at least a medium-grind coffee. Any finer grind than that can lead to an overflow of coffee grounds. We also recommend using the provided scoop with a flush level of grounds. Heaping scoops can lead to too much grind/coffee grounds and potentially cause overflows. We hope that this helps and that you're staying safe. -Michael@Cafe cafe_appliances

  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use and makes great coffee. Coffee will keep warm for awhile.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're so glad that you're enjoying your lovely new coffee maker! We strive to make sure our products are user friendly to ensure that our consumers have the best experience possible. Thanks for taking the time to share your feedback! cafe_appliances

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The Best Coffee Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great coffee maker and it looks beautiful in your kitchen. The coffee doesn’t stay warm all day but a quick warm up in the microwave is better than having a pot sit on a hot plate all day.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Good day,

      Thanks so much for taking the time to review your coffee maker. We're glad to hear how much you like the look of it! Thank you for trusting the Cafe brand. Mike@Cafe cafe_appliances

  • Pros mentioned:
    Coffee quality

    Rated 2 out of 5 stars

    Very Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this $349.00 coffee maker. It does look very nice and the taste of coffee is excellent but sorry to say that coffee does NOT come out hot. I shouldn’t have to immediately microwave it for 20 seconds..My Keurig makes very hot coffee but the taste is just not there. If it wasn’t too late to return this I would.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it looks with all our other Cafe appliances. It also makes a full pot faster than any coffee maker I’ve ever had. Delicious too!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Elegant and great functionality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful to go along with our updated kitchen tile and backsplash. Elegant yet functionally superior. Great coffee. Just works aonweel for us!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Amazing coffee.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow - SCA certified, GOLD mode, and connects to wifi - iPhone app and automatic brew... more than the intelligence, it just brews a REALLY good cup of coffee -- like it's straight from your barista.

    I would recommend this to a friend