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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4 out of 5 stars with 481 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Drip 10-Cup Glass Carafe Coffee Maker, highlighting its excellent coffee quality, elegant design, and appealing appearance. Users appreciate its ease of use, temperature control, and Wi-Fi connectivity, along with its quiet operation. The primary concerns are the limited capacity and the absence of a warming plate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 481 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Coffee deluxe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee and the presentation was soooo lovely.....We love Cafe brand models

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cafe coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks good in the kitchen. A little overpriced for what it can actually do.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- Thanks for taking the time to share your experience with your coffee maker. We're thrilled to hear that it works great and looks good in your kitchen. Your overall satisfaction is important to us, and we're sorry to hear that you found the coffee maker to be a little overpriced for its functionality. We will use your feedback to make improvements. Thanks again for the review and if you ever need help or have any questions let us know!- Kianna@Café cafe_appliances

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Cafe!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major upgrade over my previous coffee maker. Very happy with the purchase.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello,
      Thanks for sharing and welcome to the Cafe family! It's a pleasure having you with us and we're glad you like this model. If any questions or concerns arise please let us know. Have a wonderful day!
      -Sylvia@Cafe cafe_appliances

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Best coffee maker ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome coffee pot! Makes a perfect cup every time.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We’re thrilled to hear you receive a perfect cup every time! Thank you for choosing Café for your home and for being part of the family. Have an amazing day! -Gina@Café cafe_appliances

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Classy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the nicest coffee pot. So sleek and classy and looks so good on a counter.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked this coffee maker until I tried to descale it. It got stuck in the descale cycle and never transitioned back to the normal brewing cycle. Never could find out how to manually reset. Very disappointing for such an otherwise nice coffee maker.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're sorry to hear about the difficulty you're having with your coffeemaker and recommend unplugging the unit for 2-3 minutes if you have not already done so. If the issue persists once power is restored, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation. cafe_appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical and great consistency,easy to use and clean.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello, we appreciate you sharing your experience with us. We are glad you are enjoying your coffee maker. It's great that you found it easy to use and clean! If you have any questions or concerns, let us know. We are here to help!- Kianna@Café cafe_appliances

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Cafe Coffemaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design and it match’s the Cafe range, refrigerator, and dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better tasting coffee. I can taste the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Cafe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Best coffee maker iv ever had! Sales woman was great as well

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Didn’t even work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This maker gets one star for its beauty. Unfortunately, I can tell you nothing about the taste of the coffee it brews. I set it up and, despite the full water tank, it said add H2O. I tried everything-emptied and filled over and over, unplugged and started again over and over. I called customer service and was told it had a faulty sensor and I should exchange it at the store. Returned. This seems like a warning of problems to come and at this price point I was hoping I was buying a quality product that would last.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello, we are sorry to hear you returned your Smart Drip 10-Cup Coffee Maker. We know how disappointing this is, because you were looking forward to using it. Your experience is important to us, and we will make improvements. Thanks for the feedback, and have a nice day.- Kianna@Café cafe_appliances

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Cafe serie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cafe coffee pot matches my other cafe appliances.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello, Thanks for the feedback! Your business is greatly appreciated and we're glad to have you as a member of the GEA family. It's great to hear you're enjoying your coffee maker. If you should ever have any questions or concerns, let us know and we'd be more than happy to help. Have a wonderful day! -Sylvia@Cafe cafe_appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cafe coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker and easy to use. Fast and simple setup

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - Thanks for your review. We are glad you are happy with your new coffee maker purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thank you for choosing Café appliances! Olga@Cafe cafe_appliances

  • Rated 4 out of 5 stars

    Don’t understand the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t understand the price. Is a gift for my mother. She likes fancy looking things. It’s pretty?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    poor quality.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker is simply a nightmare, if you like hot coffee don't buy it. I bought it and after a month I returned it, the coffee stays hot for an hour, after that you have to make another one. I have a NINJA coffee maker that keeps my coffee hot for 4 hours, you can program it and even after 2 hours it remains hot unlike this one. The design of this coffee maker is incredible, it matches any kitchen, but it is not worth the price. Don't waste money on this brand.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello. We appreciate you leaving a review. While we’re glad you like the design of the coffee maker, we really hate to hear you weren’t happy with how long the coffee stayed hot and have returned the unit. We always want to provide a great experience, and your feedback will be shared with our team for review. Going forward, we’ll do all we can to earn your trust in our brand, and we’re glad to offer assistance any time if you have any other concerns or questions. -Sarah@Café cafe_appliances

  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for a housewarming. Aesthetic is really nice overall and quick shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Cafe!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid and well built. Very pleased with this purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase this inspite of the price because I good a good deal on it @ BESTBUY. However, on receiving this I found that they had shipped me an unit that was clearly faulty. I followed all the instructions (which are quite sketchy to say the least) to the letter - washed the carafe, the filter, brew basket, etc. I filled the tank with water to the max level and then pressed the "brew" button to brew 2 cups of coffee. The unit wanted me to add more H2O!! But I had already filled the tank to its maximum capacity! So I tried again and the same result. Then the machine started to display an error code ("Err3") for which the manufacturer has no trouble-shooting guide. The unit may look great but it is no good if it doesn't work. I posted a question on their website which no one has bothered to answer as of yet. So I have decided to return the unit back to BESTBUY and order something from a different brand that works.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi VIVEK, thanks so much for your review. We're sorry to hear about the issues that you've had with your coffeemaker, we can understand how that would be frustrating. We found the following information about error codes when starting a brew and during a brew, they are as follows: 1. "Err" displayed when starting a brew: Verify that the carafe is centered in middle of the carafe pocket. Remove the carafe and put it back in place to re-center. Make sure you are using the carafe that came with the product to activate brewing. 2. "Err" displayed during a brew: If the carafe is removed during the cycle, the error message will display and the cycle will stop. After two minutes, the message will stop being displayed and the brew cycle will end. To fix the issue, replace the carafe within the two minutes. - We're sorry to hear that you ended up having to return your unit, we hope that we can work hard in the future to earn your trust back. If you have questions or concerns, feel free to reach out to us any time. Stay safe. -Michael@Cafe cafe_appliances

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Coffer maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Makes the perfect cup of coffee for me!!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker! Makes it perfectly every time!

    I would recommend this to a friend