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Customer Ratings & Reviews

Your price for this item is $229.00
The comparable value price is $299.00

Customer reviews

Rating 4 out of 5 stars with 481 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Drip 10-Cup Glass Carafe Coffee Maker, highlighting its excellent coffee quality, elegant design, and appealing appearance. Users appreciate its ease of use, temperature control, and Wi-Fi connectivity, along with its quiet operation. The primary concerns are the limited capacity and the absence of a warming plate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 481 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Coffee Maker ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t express the beauty of being able to start coffee from bed upstairs, that feature alone makes this my favorite coffee pot of all time. In top of that it’s temperature setting is perfect, coffee haze been coming out at 200 degrees every time since we bought it. I love this pot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a great pot of coffee, and I love the pot that keeps it hot for hours, although coffee in my house is drank quicker than that, lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful, standard drip coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a few settings you can play with to get your coffee right, but otherwise it’s a standard drip coffee maker

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, I’ve had it a little over a month and the face plate keeps coming off and you have to be very careful with how much coffee grounds you put it. Wish I would have saved the box because I would have taken it back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish with great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new coffe pot from Café. Connects to Alexa bit never use that function. Love that you can choose how many cups you want.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Greetings,

      We're delighted to know that you love your new coffee pot! We hope you'll get a chance to try the WiFi features one day soon. Keep in touch with us. Mike@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    The Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say anything bad about this Coffee Machine. It gets me up every morning to the fresh smell of goodness.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Where is coffee?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good. However everything water is touching made from plastic. So there is that. Coffee is made very fast. Unfortunately I can't call that coffee. It does not smell like coffee, and it definitely does not taste like one. I tried all levels of strength and all brands of coffee I use (from ground Lavazza to freshly ground amazing single origin). Coffee smells like burnt chemical and plastic. Taste is the same. I have no idea how this even possible to destroy coffee that much. Simple French Press produces better coffee by far. I am not even going to bring up Turkish. I can prepare decent coffee directly in my cup. I wanted to save some time in the morning with a nice device, but I can't force myself to drink this. Gross

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi Nodari, thank you for your review! We're sorry to hear about the issues you've had with brewing your coffee. We can understand how that would be frustrating, especially when you want some morning coffee. If you believe that your coffeemaker is not operating correctly, we would recommend taking advantage of your warranty as stated on page 16 of your Owner's Manual. We hope that this is helpful and that you're staying safe. All the best. -Michael@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Great stylist coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi enabled and can set up to make coffee via an app - in my case the Apple Homekit. Great stylish pice of equipment although expensive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Coffee pot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in box. Haven’t had a chance to use yet. Hope it will be fine!

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi - Thank you for having purchased this beautiful Café coffeemaker. We are confident you will be pleased with the operation of the unit and hope you'll reach back out to us and provide an updated review once you've had a chance to use the unit. All our best! Vikki@Café cafe_appliances

  • Rated 2 out of 5 stars

    Finish rubbing off

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice coffee maker , color rubbing off after a year a bit disappointed

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      To help maintain the appearance of your coffee maker, be sure to clean the outside of the coffee maker with a soft, damp cloth. Please don't use paper towels or abrasive cloths and cleaners as they may scratch the finish. Thanks for taking the time to share your feedback. cafe_appliances

  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    H20 sensor failed poor instruction can’t fix or returm

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're sorry to hear that the H20 sensor of your coffee maker has failed, especially as you can't fix or return it. We'd like the opportunity to review this thoroughly for you. Please send us a message on Facebook or Instagram with your full model and serial numbers, full contact information, and proof of purchase. -Kacie@CafeAppliances cafe_appliances

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this coffee maker the look and function of it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker. I absolutely LOVE the look of it. The size is great. I feel like I waste less coffee with it being only a 10 cup. I use the feature of turning it on from my phone way more than I thought too! I would 100% recommend this coffee pot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cup of coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit of a chore to get set up, but makes a good cup of coffee. Girlfriend had to have it to match our stove and microwave.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello,
      Thanks for sharing! We're glad you're enjoying this model and we'd like to welcome you to the Cafe family. It's a pleasure having your business and if any questions come up let us know. Have a great day! -Sylvia@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Great coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tasting coffee, I didnt really believe a coffee maker could make much of a difference but it does. Love it!

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi, Thanks for sharing and welcome to the Cafe family! It's always exciting to get a new appliance and we're glad this coffee maker could exceed your expectations. It's a pleasure having your business and if there are any further questions or concerns let us know. Have a great day!
      -Sylvia@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Nice looking, solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and useful. Nothing fancy about its functionality but it looks good and works well.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi! Thanks for sharing your feedback about your stylish coffee maker. We're glad to hear that it is working well, and meeting your needs. Although we do not anticipate that you will have any issues, we are always here to help if any questions or concerns arise. All the best!-Kianna@Café cafe_appliances

  • Rated 1 out of 5 stars

    BEST BUY PRODUCT PROTECTION / RIP OFF DO NOT BUY

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this coffee maker alongside a BEST BUY product protection plan. The coffee maker has ceased functioning. My product protection plan is still valid however, I will not be able to get a replacement coffee maker unless I come into a store. HERE IS THE THING: THE COFFEE MAKER WAS PURCHASED ONLINE BECAUSE I NEVER LEAVE MY HOUSE DUE TO A MEDICAL CONDITION. BEST BUY fails to tell you up front (apparently the clause is buried in section NINE of the plan) that they will not honor the plan unless you come into a store. IF THIS WAS STATED UP FRONT, I would have never purchased the plan OR the Coffee Maker from this store.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- We are very sorry to hear your Coffee Maker is no longer working. We can understand your frustration and truly apologize for your inconvenience. If you are able to ask a family member or friend or neighbor to return this on your behalf, that might be the best avenue. If you have any questions in the future, please let us know. We are here to help! Joyce@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Great coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly makes a good cup of coffee in the morning.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi,

      There's nothing like a great cup of coffee to start the day! We're so glad that you get to have that with this amazing coffee maker. You can even schedule it with the WiFi features so it's ready when you wake up. Thanks for choosing Cafe! Mike@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Great coffee maker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Coffee Maker. Coffee pot lid held securely for pouring, well insulated pot.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    High hopes but a huge let down!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a fantastic coffee maker...for almost 2 months! 5 days before it was 2 months old it randomly stopped brewing. Tried everything that the manufacturer suggested. Nothing worked. Hopefully Best Buy lets me return it for a refund or replacement without having to wait on the manufacturer since I don't have the packaging anymore.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Oh no! We understand the disappointment caused by your coffee maker not functioning properly. If Best Buy is unable to assist, we recommend you take advantage of the Café one year limited warranty by calling:1-800-430-1757. cafe_appliances

  • Rated 5 out of 5 stars

    Make coffee really fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact I can control it with my cellphone

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Greetings,

      We appreciate you reviewing this awesome coffee maker. It's great to hear that you're taking advantage of the WiFi features for convenience! We know you'll enjoy having this around for a long time. Your support is greatly appreciated. Mike@Cafe cafe_appliances