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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 339 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers value the fun gameplay, especially the Zombies and campaign modes, with many praising the story and map design. Positive feedback highlights the ease of digital download. However, some customers reported issues with bugs and expressed concerns about the price and limited content at launch. Overall, the game receives high praise for its engaging gameplay but needs improvement in areas like bug fixes and content updates.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 339 reviews
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Call duty black Ops Cold war

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun graphics are greater than what they used to be and just, The weapons you have a choice from are so much better. Can be is a little more difficult then as a game but just cause you to practicing up your game and become a better playerCan be is a little more difficult then as a game but just cause you to practicing up your game and become a better player.

    I would recommend this to a friend
  • Pros mentioned:
    Zombies

    Rated 4 out of 5 stars

    Zombies, Zombies, Zombies

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The multiplayer is just “meh”. The zombies in my opinion is what makes this game. Probably the best zombies to date, and this is coming from someone who has played every single COD zombies for years.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Still fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like modern warfare better but everyone has different opinions on these call of duty releases. I generally like Treyarchs version of these games more but this one tends to get more campy than other call of duty’s

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Zombies

    Rated 5 out of 5 stars

    Black Ops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth gameplay. Zombies has a new look and feel with a cool campain.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Zombies

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!, super fun. Mutliplayer is amazing. Zombies is fun too.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Zombies

    Rated 5 out of 5 stars

    Cool Game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always fun to play with great quality graphics. Zombies is Cool

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Zombies

    Rated 5 out of 5 stars

    Best game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black ops has always been my favorite game. Zombies is the best

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Zombies

    Rated 5 out of 5 stars

    Cod black ops is back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fun feels next gen I love the zombies highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    First COD since Modern Warfare for 360 - love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this game so far. First COD since Modern Warfare (the original for 360), and I've got to say I'm having so much fun with it. It looks amazing and both me and my fiancee are having a ball which really surprised me! Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Brings back all that is call of duty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game brings back all that is call of duty before the crazy add-ons and futuristic things that do not belong in call of duty more like Halo or Titanfall but not call of duty. Storyline is engaging and brings you mechanic to call of duty but it looks like it paid off it was very enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Solid COD game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and love that it works across both the new xbox and old xbox. Like that it's clearly labeled to work on which Xbox systems.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good Game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is one of the best in the line of Call of Duty. It was a little bit higher than I expected as far as price, but we had rewards.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    It’s COD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game. Took one star off for the price though, shouldn’t have to pay extra for cross gen bundle when I’m only playing on the new Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    All around good game!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best Call of Duty I’ve played in years. Multiplayer seems balanced with a wide variety of customization. Graphics seem crisp even on multiplayer which sometimes is an issue. Cross play makes it nice to game with friends on other systems!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Good multiplayer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun game. Only play multiplayer really. Gets somewhat repetitive, but only play for a couple hours a week. Had some minor issues figuring out how to transfer the digital version from Xbox One S to Series X. Looks excellent on Series X.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Good game

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I haven't seen my husband in over a month and after 16 years I can use the break (lol) I'd say it's great purchase if you don't mind your significant other disappearing for hours on end. Seriously though he has had no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Digital delivery, in a pinch.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BBY came through in a big way when we needed a last minute bday present. Order placed and email code received within 10 mins. Great jib BBY. Oh yeah, the great is great too :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another Call of Duty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's another Call of Duty...so what's new? Well, 120fps on the Series X is new. The main story campaign is pretty decent as I finished it in about 10 hours. Multiplayer is pretty decent as well, although I don't play a whole lot anymore. Overall if you're into the yearly Call of Duty then of course you got this and are probably in a love/hate relationship with it.

    I would recommend this to a friend
  • Cons mentioned:
    Content

    Rated 4 out of 5 stars

    Fun arcade shooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun arcade shooter. Has some issues and lacks some content but it's Call of Duty. You know what you're getting.

    I would recommend this to a friend
  • Pros mentioned:
    Campaign

    Rated 4 out of 5 stars

    Worth the purchase for campaign

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great campaign, I prefer mw multiplayer over cold war. Different game engine and it shows

    I would recommend this to a friend
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