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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 53 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-53 of 53 reviews
  • Rated 4 out of 5 stars

    Heating pad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and easy to use. It serves it purpose and is lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would definitely buy again and it was a awesome deal thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wife loves it. She will not leftvme use it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great heating pad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Auto turn off is great - my wife loves this heating pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hao

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I've bought from Best Buy had been working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so well the massager settings almost puts me to sleep

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Broke in four months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in four months, used it per instructions and then one day it just blinked when trying to use it and it never worked again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Too much weight makes it impossible to position it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this and returned it after one use. What a terrible design! The weighted-ness of it makes it move around so you can never really position it where you want it. I guess it would be ok if you only used it lying on your stomach, with it lying on your back, but otherwise it moves around.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Very bad return policy for a major retailer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy Not as big as pictured BEST RETURN policy is so bad I was within 2 days of the number of days Which is the worst I have ever encountered Was planning on purchasing a MacBook for my granddaughter from Best Buy But will never shop there again They could not even get a manager to come talk with me Very poor customer service Extremely poor return policy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Didnt last 6 months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not last 6 months keeps shutting off weighted

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time use, it turned on then went off. Tried several more times and the same happened. Returned and bought elsewhere and different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get very hot. Actually returned this item. Would not recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvement over Replaced 30 yr old Pad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement for 30 yr+ pad. Had a health episode shortly after purchase and this pad was a miracle, from comforting heat & weight on sore stomach to almost a cure for stiff neck and accompanying headache in vibrate & heat mode. It’s multiple mode adjustments are 5 star for dialing in what works best for particular ailment. A must have in your home care stash

    I would recommend this to a friend
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